We picked this hotel based on how close it was to Harvard Square as well as the fabulous service provided during the process of booking the room. The rooms are beautifully appointed Iris has a small area with an outside chair there's complimentary Nespresso downstairs it was a perfect hotel for our needs front desk was awesome
If you seek a well-appointed boutique hotel in Cambridge, the Hotel Veritas is a very good option. Location is great if you're visiting Harvard. Decor is tasteful and the staff is friendly and helpful. There's no food service but the hotel offers complementary bottled water and Nespresso coffee. Our room was small and had some limitations . . . no chair, no luggage rack, no bathroom fan or wash cloths . . . but there are comfortable robes and bedding and a nice size TV. All in all, I would stay at the Veritas again if the need arises to visit Cambridge.
This hotel is in a great location and I have had wonderful stays here before. This time, the front of house staff and service was an extreme disappointment. When I checked in, the young man gave me a piece of paper so - as he said - I could have the wifi code. I didn't need the paper because my computer remembered the network, so I didn't look at it. The man failed to tell me the most important point in the letter - that there was NO housekeeping whatsoever throughout the stay. After the first day passed I mentioned it to the lady on duty, who assured me that we would get service. Got back in the afternoon to see nothing had been done. When I went to find out what was going on I received no apology, no explanation other than that I should have looked at the piece of paper that he tossed at me. The lady who was at the front desk had no idea that housekeeping was apparently not offered, and she works there! The original man cam back and was rude and dismissive - appalling for an institution that markets - and prices - itself as being so upscale. The website and booking gives no mention of the lack of housekeeping. In understand that many things have to change due to Covid, but this is something that should be clearly communicated at check-out - as well as consideration given to pricing due to the inconvenience for guests…
This hotel is lovely, with spacious, comfortable rooms, very nice bathrooms and great location, very close to Harvard University and Harvard Square. The staff was uniformly pleasant and accommodating. Also, it is a quick walk to the Red Line to downtown Boston. It will be our go-to place when we visit Cambridge and Boston. Our family had a terrific experience. Thank you VERITAS!
Comfortable, chic hotel a stone’s throw from Harvard Yard. Small but unique. My room was not large but it was comfortable and had everything I needed. I really liked the coffee station in the lobby with the artisanal biscuits, and the fireplace was a nice touch.