Great and clean hotel with a great staff. Breakfast was just ok but everything else was good. Beds were extremely comfortable. The cable cord was bed in our TV so a very nice maintenance man replaced it for us. I had to go to the desk to get room supplies. TP ran out and we had no more. The housekeeper didn't stock our room with more supplies just handed us some towels.
Booked three rooms for one night in the Courtyard Richmond Chester on July 25. Even though signs clearly stated that all must wear masks many did not and the staff did absolutely nothing to correct this. We were very disappointed and will not stay in this hotel again.
Wonderful guesthouse/hotel, with very spacious and clean rooms, in lovely and quiet surroudings. Totaly impressed by the owner who was the only one there at this quiet times, providing the most amazing dinners and extensive breakfast. We could enjoy the restaurant area with lovely views and have a wonderful time in the snow. I absolutely recommend this place and longing to go back!
We really enjoyed staying here. The rooms were nice and clean and had plenty of storage. The views were great and loved the dog! He was so sweet. This late in the season we were the only ones there, but they still provided an impressive and outstanding breakfast buffet. Like most of the Icelandic hotels, there was only one pillow per bed and would have liked to have a second. I did try to go to the office and request one, but they were all closed up. Did I mention I LOVED the dog???
Stayed here recently and was so impressed. Me and my buddy took two rooms beside eachother on the balcony. The rooms were basic but really clean, really cozy and really warm. The bathroom was functional and had everything you'd need, including a hairdryer. The room was immaculate and the fresh sheets and towels were most welcome after a days trekking. The location is beautiful and wonderfully calm and quite. The breakfast was plentiful and set us up nicely for an arduous day ahead. But most of all, the staff. Seriously, sometimes I'm amazed at just what a difference a smile can make. There was a young women and a young man there to check us in. She was an absolute delight to deal with and just beamed. He also had a really genuine kindness about him and was so utterly helpful with my annoying requests. If I owned this place I'd be proud as punch of my staff. Sometimes it's the small things that make the difference. Yes, this place is basic, but that doesn't matter. The tone that is set when you arrive somewhere is often what creates the biggest impact. This places punches above it's weight. Such a wonderful little Hotel. Thanks. Oh, it's also very, very good value for money. Especially in Iceland!…