HILDIBRAND HOTEL

The room was good, but hotel needs more maintenance

My family (2 adults and 2 teenagers) stayed in this hotel for 3 nights at the end of July. Some of my family members have dust allergy, thus we requested additional cleaning, which was done properly. The apartment was spacious and was more than sufficient for us (could easily accomodate 6 and even 8 persons). However, we found the overall building maintenance to be requiring more attention. The water leaked in two places - in the kitchen sink and in the small technical room (on the floor, particularly after taking a shower which was in the room next to the technical room). The fridge was not cleaned for at least a year as there was a significant amount of accumulated ice in the freezer. The filter in the bathroom was full of dust and was disgusting to look at. We believe that the staff is taking care of regular duties reasonably well, but that the actual systematic maintenance of the building and longer term repairs are clearly lacking. When the hotel’s employee asked us about our stay, we mentioned a few of those things and she immediately went to check them. She confirmed those and mentioned that while some other apartments have problems, she was not aware of those in the apartment, which was in our use. She actually promised to talk to the owner and also promised that the owner should be coming back to us with some answers. Two weeks since then no email, thus in our view the two-star rating is clearly justified. The hotel seems like a small apartment building with separate entrances to most of the apartments. The view to the fiord is amazing. There is plenty of parking around the hotel and a couple of restaurants to choose from.…

Date of stay: July 2019

Location

Cleanliness

Service

Room Tip: I believe that all hotel rooms face the fjord, but check anyway

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Restaurant

One of the most best dinner we ever had. We had the bacon dates and camenbert for starter and the Halibut and the fishpan for main course. It was delicius, fresh and the service was exelent. Thank you

Date of stay: July 2019Trip type: Traveled as a couple

Great Food and Service

We stopped for a late supper upon arriving in Neskaupstdaur. The service was fantastic and the food its equal. We had Fiskipanna for two which was as amazing. I would highly recommend this restaurant if you find yourself in this area.

Date of stay: May 2019Trip type: Traveled with friends

Very comfortable

The staff is very helpful and friendly. The location is excellent and the apartment we got was clean and very comfortable. The reataurant is quiet, cozy and homely. We can highly recommend Hildebrand hotel and restaurant.

Date of stay: December 2018Trip type: Traveled on business

Beautiful Suite

We booked through Booking.com for two apartments. Upon arrival we were upgraded for unknown reasons to a real one bedroom apartment. I had a great view, a living room, a kitchen. The staff is great and the food is quite good in the restaurant.

Date of stay: October 2018

Value

Rooms

Service

Trip type: Traveled with friends

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Hildibrand Hotel, Neskaupstadur

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