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Fairfield Inn Springfield

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3446 Freedom Drive, Springfield, IL 62704
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1 room 1 adult
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Fairfield Inn Springfield
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60 Reviews from our TripAdvisor Community

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Level Contributor
137 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The rooms here are very nice and quite comfortable. The hotel overall presents an almost new look. The staff is really courteous and there are plenty of places to eat in the area. If you need any help finding anything in the area, the front desk will be more than happy to assist you. The breakfast is typical included food... More 

Helpful?
Thank Steve S
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

Dear Steve S. Thank you for sharing your experience at the Fairfield Inn Springfield through the Guest Satisfaction Survey. As a Valued Customer we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to... More 

Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 3, 2016

A normal Fairfield--pleasant and clean. The staff is very friendly. Average breakfast in a somewhat tight space. The room and bed was comfortable. Close access to a variety of shopping at several strip malls and restaurants.

Helpful?
Thank Paul K
Joe G, Manager at Fairfield Inn Springfield, responded to this review

Dear Paul K Thank you for sharing your experience at the Fairfield Inn Springfield through the Guest Satisfaction Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to... More 

Macomb, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 9, 2015

Stayed at the Fairfield for a doctor's appointment and some Christmas shopping spread over 2 days. This hotel has been nicely updated with snazzy carpeting and furnishings. The 3rd floor room was VERY quiet. I appreciated having lots of easy access and options for electrical plugs for devices. Affordable and comfortable. The desk staff were super friendly and happy to... More 

Helpful?
Thank lorib460
Joe G, Manager at Fairfield Inn Springfield, responded to this review

Thank you for sharing your experience at the Fairfield Inn Springfield through the Guest Satisfaction Survey. As a Marriott Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to... More 

Bozeman, Montana
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 21, 2015 via mobile

In a 6,000 road trip, this facility was the nicest place we experienced. It has a great location near several restaurants - we just walked next door to a very nice Red Lobster. Our room was roomy & well appointed, had a pleasing decor and was spotlessly clean. The beds were great with plenty of pillows. The lobby & eating... More 

Helpful?
Thank Bashley2013
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

Thank you for sharing your experience at the Fairfield Inn Springfield through the Guest Satisfaction Survey. As a Marriott Rewards Platinum member, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our... More 

Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 11, 2015 via mobile

I booked about two hours ahead while on my annual southern road trip from my Marriott app on my phone. That in itself was a great experience - took less than a minute to reserve. Greeted at the front desk by a friendly,smiling helpful gentlemen who promptly checked me in. Hot breakfast in the morning very nice with a nice... More 

Helpful?
Thank Terry R
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

Dear Terry Thank you for sharing your experience at the Fairfield Inn Springfield through the Guest Satisfaction Survey. As a Marriott Rewards Platinum member, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral... More 

Sycamore, Illinois
Level Contributor
108 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed September 27, 2015

Good friendly staff. Crowded weekend at the hotel and still run very nicely. Good hot breakfast in the morning. Room was clean and comfortable. Nothing spectacular for scenery in the area. Close to a few restaurants and walking distance to a couple more.

Helpful?
Thank HOTROD37
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear HOTROD37, I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. More 

1 review
5 of 5 stars Reviewed September 22, 2015 via mobile

The hotel is located right by shopping and fast food. Walmart across the street which was very convenient. Very quiet! I recommend third floor. Very clean and the staff was very courteous. Great attention to detail. The breakfast was hot. I will be back!

Helpful?
Thank Sara0723
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Guest, Thank you for thanking the time to give us your feedback about your stay at ourhotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area. More 

Beecher, Illinois
Level Contributor
135 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 24, 2015

I have no problems at this place. Enjoy it very well. the staff is very nice and friendly. They help out to find a place. Very clean and a good value at here. Enjoy my time at here when I was on vacation here.

Helpful?
Thank Scott D
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Scott, Thank you for sharing your experience at the Fairfield Inn Springfield through Tripadvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate... More 

NH
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed August 12, 2015

I spent several days here, it's conveniently located near shopping, restaurants and interstate. The room was adequate, on the small side but clean. The bed was way too soft for me and every time my husband moved, it about launched me out of the bed. I also wish the lighting in the bathroom was a bit better (my #1 pet... More 

Helpful?
Thank lunchladyNh
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Guest, Thankyou for the wonderful review, we truly appreciate your business and your trust in us. I amvery happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. More 

Rochester Hills, Michigan
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 7, 2015 via mobile

Very good mid priced value hotel in Springfield. The hotel is located very close to a lot of stores and restaurants. Very clean and offers a good value. It took a long time, but the renovations had to be done and it feels new inside. I will be back during my next visit. Very friendly employees!

Helpful?
Thank pbahner
CarlosStakely, Front Office Manager at Fairfield Inn Springfield, responded to this review

Dear Mr. Bahner, Thank you for sharing your experience at the Fairfield Inn Springfield through Tripadvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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