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Quality Inn & Suites

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Quality Inn & Suites
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117 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Peoria, Illinois
Reviewed yesterday NEW

The room was clean and the bed was comfortable. We have stayed at the hotel several times and the condition of the furniture varies from room to room, but they are always clean and the beds are always comfortable, The breakfast is decent. The staff is pretty good and the general manager always does his best to accommodate our needs....

Thank Rod H
Springfield, Missouri
Reviewed 6 days ago NEWvia mobile

Decent stay. Clean. Stain on chair in room from where it had been wet at one time but who knows by what. Breakfast was not good. Need more variety. Pastries stale. Only yogurt was trix sugary type. Thank goodness for some cold cereal before we got back on the road.

Thank 536LJohnson
Reviewed November 17, 2016

Good motel, just a bit out of the way on the southeast side of Springfield. Through no fault of theirs, this motel is a bit hard to find due to the idiosyncratic mileage markers where two interstate highways merge then separate.

Findlay, Ohio
Reviewed November 1, 2016

Dirty, dingy, dusty. Stayed here 2 years ago, OK, now??? forget it!! Furniture was dusty, ceiling falling down, bathroom dingy & gritty. Carpets need replaced and filthy. Breakfast is OK but could be better. This was a nice stay but not anymore.

Thank JeffnSharon
Gilbert, Arizona
Reviewed August 1, 2016

Stayed here one night when in Springfield. Average cheap hotel, everything was acceptable for this type of hotel. A lot of complaints in these reviews. I'm not sure what people were expecting from this type of hotel in the middle of nowhere (Central Illinois). If you want better accommodations and better service, stay at a better hotel.

Thank Steven B
Nashville, Tennessee
Reviewed July 23, 2016

when checked in we met the general manager Rodney, he was very nice he even told us about the water park close by. the room was clean, and the pool and hot tub very clean. very close to everything. they have a free breakfast very good.

Thank lenny j
Reviewed July 3, 2016

Room cleanliness was excellent and comfortable. Breakfast was good. On weekends during the summer, youth baseball teams are staying at the hotel. There was minimal supervision of the youth by adults/coaches and large families. Horseplay in the pool was rampant and a lot of the time there were no adults present in the pool area. The youth were running and...

Thank Steven D
Olathe, Kansas
Reviewed June 30, 2016

This hotel is just off I-72 and close to lots of great shopping and dining on the southwest side of Springfield. We found the staff friendly and helpful, but the lobby and hallways are a bit dark, and the morning breakfast average. Rooms are comfortable, but not as nice as other Quality Inns/Suites we have visited.

Thank Greg782
Reviewed June 27, 2016 via mobile

First off, the room was listed on their website as "Mobility Accessible, Roll-In Shower", and my reservation confirmed that. I need a roll-in shower, and when we got there it turns out the hotel has no rooms with roll-in showers! If management cannot even get their website right, what else will go wrong? Well, we learned. The hotel had a...

Thank SnoopAndTell
Reviewed April 29, 2016

I recently returned home from an extended stay at this hotel. The staff are all welcoming and considerate. The GM, Rod, goes out of his way to be sure the stay is comfortable. I was there for several weeks and the staff was extremely helpful and considerate. The only complaints I have is the wifi in my room was slow...

Thank GSD56
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, I'm pleased to see that your overall stay was an enjoyable one! It was our pleasure to accommodate you. We will look forward to your future stays. Sincerely, Rodney Mundhenke General Manager

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Hotel & Grounds (1)
Business Center/Function Rooms (1)
Pool/Beach Area (1)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Quality Inn & Suites, a Springfield IL Hotel near Abraham Lincoln Presidential Library & Museum.Conveniently located off Interstate 72 in the heart of Springfield's premier shopping and entertainment district, the Quality Inn & Suites® hotel is near the Abraham Lincoln Presidential Library & Museum, Knight's Action Park & Caribbean Water Adventure, White Oaks Mall, University of Illinois at Springfield, Lincoln Home National Historic Site and the Illinois State Fairgrounds.This Springfield, IL hotel is surrounded by a variety of restaurants and entertainment venues, including a comedy club and movie theater. With easy access to downtown, our hotel caters to the needs of both business and vacation travelers. ... more   less 

Additional Information about Quality Inn & Suites

Address: 3442 Freedom Dr, Springfield, IL 62704-6516 (Formerly Comfort Inn)
Location: United States > Illinois > Springfield
Price Range: $65 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 66
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Also Known As:
Comfort Hotel Springfield
Comfort Inn Springfield
Springfield Comfort Inn
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn & Suites staff and other travelers.
3 questions
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Decatur, Illinois
15 days ago
over a year ago

See all questions (3)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on second floor and away from elevator are quieter.”
 of 5 bubbles rodh330, yesterday | Read review
“Stay far from pool. noisy”
 of 5 bubbles JeffnSharon, Nov 1, 2016 | Read review
“Only take room 112 as a last choice, especially on weekends. It is right across from the pool.”
 of 5 bubbles stevend823, Jul 3, 2016 | Read review
“A two story hotel, the hotel staff suggested we stay on the second floor where noise would not be a factor.”
 of 5 bubbles Travelin_Fool_7, Sep 25, 2015 | Read review
“Bring a small surge protector for your charging needs”
 of 5 bubbles mrskiwi72012, Jun 24, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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