We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Quality Inn & Suites

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Quality Inn & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

115 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 115: English reviews
GLEN ALLEN
Reviewed 3 weeks ago

Good motel, just a bit out of the way on the southeast side of Springfield. Through no fault of theirs, this motel is a bit hard to find due to the idiosyncratic mileage markers where two interstate highways merge then separate.

 Report
Helpful?
Thank RONALD A
Findlay, Ohio
Reviewed November 1, 2016

Dirty, dingy, dusty. Stayed here 2 years ago, OK, now??? forget it!! Furniture was dusty, ceiling falling down, bathroom dingy & gritty. Carpets need replaced and filthy. Breakfast is OK but could be better. This was a nice stay but not anymore.

 Report
Helpful?
Thank JeffnSharon
Gilbert, Arizona
Reviewed August 1, 2016

Stayed here one night when in Springfield. Average cheap hotel, everything was acceptable for this type of hotel. A lot of complaints in these reviews. I'm not sure what people were expecting from this type of hotel in the middle of nowhere (Central Illinois). If you want better accommodations and better service, stay at a better hotel.

 Report
Helpful?
Thank Steven B
Nashville, Tennessee
Reviewed July 23, 2016

when checked in we met the general manager Rodney, he was very nice he even told us about the water park close by. the room was clean, and the pool and hot tub very clean. very close to everything. they have a free breakfast very good.

 Report
Helpful?
Thank lenny j
Bushnell
Reviewed July 3, 2016

Room cleanliness was excellent and comfortable. Breakfast was good. On weekends during the summer, youth baseball teams are staying at the hotel. There was minimal supervision of the youth by adults/coaches and large families. Horseplay in the pool was rampant and a lot of the time there were no adults present in the pool area. The youth were running and...

 Report
Helpful?
Thank Steven D
Olathe, Kansas
Reviewed June 30, 2016

This hotel is just off I-72 and close to lots of great shopping and dining on the southwest side of Springfield. We found the staff friendly and helpful, but the lobby and hallways are a bit dark, and the morning breakfast average. Rooms are comfortable, but not as nice as other Quality Inns/Suites we have visited.

 Report
Helpful?
Thank Greg782
Reviewed June 27, 2016 via mobile

First off, the room was listed on their website as "Mobility Accessible, Roll-In Shower", and my reservation confirmed that. I need a roll-in shower, and when we got there it turns out the hotel has no rooms with roll-in showers! If management cannot even get their website right, what else will go wrong? Well, we learned. The hotel had a...

 Report
Helpful?
Thank SnoopAndTell
Illinois
Reviewed April 29, 2016

I recently returned home from an extended stay at this hotel. The staff are all welcoming and considerate. The GM, Rod, goes out of his way to be sure the stay is comfortable. I was there for several weeks and the staff was extremely helpful and considerate. The only complaints I have is the wifi in my room was slow...

 Report
Helpful?
Thank GSD56
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, I'm pleased to see that your overall stay was an enjoyable one! It was our pleasure to accommodate you. We will look forward to your future stays. Sincerely, Rodney Mundhenke General Manager

Galesburg, Illinois
Reviewed April 2, 2016

Check in was smooth and easy, and the guy working (he had long hair, didn't catch his name) was extremely nice and welcoming. He let us check in about 45 minutes early because our room was ready. Breakfast is good, not a bad variety. The window's open all the way, and there's a screen, so that was very nice. We...

 Report
Helpful?
Thank Kari H
Rodney M, General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to leave your review. I 'm pleased to see that, overall, you enjoyed the accommodations. It was our pleasure to accommodate you and we will look forward to future stays. Sincerely, Rodney Mundhenke General Manager

Reviewed March 23, 2016

Pool and hot tub was completely filthy, got bit by a bedbug, found it killed it, left a note signed and took pictures. Left at 6 am when finding it and called to tell manager, I was promised a refund via money order in the mail and when I called to check on it I was told I wasn't getting...

 Report
Helpful?
Thank Telina M
Questions? Get answers from hotel staff and past guests. Ask a question

50 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (26)
Viewed
Room/Suite (15)
Viewed
Hotel & Grounds (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
View from Room (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (4)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Springfield hotels
0.1 mi away
Sleep Inn Springfield
Sleep Inn Springfield
#29 of 38 in Springfield
72 reviews
0.1 mi away
Courtyard Springfield
Courtyard Springfield
#20 of 38 in Springfield
115 reviews
0.0 mi away
Fairfield Inn Springfield
Fairfield Inn Springfield
#23 of 38 in Springfield
76 reviews
Show Prices
Show Prices
Show Prices
3.3 mi away
Comfort Inn & Suites
Comfort Inn & Suites
#11 of 38 in Springfield
154 reviews
5.4 mi away
Microtel Inn & Suites by Wyndham Springfield
1.0 mi away
Staybridge Suites South
Staybridge Suites South
#21 of 38 in Springfield
144 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Quality Inn & Suites, a Springfield IL Hotel near Abraham Lincoln Presidential Library & Museum.Conveniently located off Interstate 72 in the heart of Springfield's premier shopping and entertainment district, the Quality Inn & Suites® hotel is near the Abraham Lincoln Presidential Library & Museum, Knight's Action Park & Caribbean Water Adventure, White Oaks Mall, University of Illinois at Springfield, Lincoln Home National Historic Site and the Illinois State Fairgrounds.This Springfield, IL hotel is surrounded by a variety of restaurants and entertainment venues, including a comedy club and movie theater. With easy access to downtown, our hotel caters to the needs of both business and vacation travelers. ... more   less 

Additional Information about Quality Inn & Suites

Address: 3442 Freedom Dr, Springfield, IL 62704-6516 (Formerly Comfort Inn)
Location: United States > Illinois > Springfield
Price Range: $66 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 66
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Choice Hotels, Priceline, Odigeo and Travelocity so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Springfield
Comfort Inn Springfield
Springfield Comfort Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Quality Inn & Suites staff and other travelers.
2 questions
Ask a question
over a year ago

See all questions (2)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay far from pool. noisy”
 of 5 bubbles JeffnSharon, Nov 1, 2016 | Read review
“Only take room 112 as a last choice, especially on weekends. It is right across from the pool.”
 of 5 bubbles stevend823, Jul 3, 2016 | Read review
“A two story hotel, the hotel staff suggested we stay on the second floor where noise would not be a factor.”
 of 5 bubbles Travelin_Fool_7, Sep 25, 2015 | Read review
“Bring a small surge protector for your charging needs”
 of 5 bubbles mrskiwi72012, Jun 24, 2015 | Read review
“2 story hotel, kids running upstairs.....”
 of 5 bubbles gregh622, May 19, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay