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I stayed here as part of a convention and was glad to hear they are undergoing extensive renovations. The rooms definitely need help...dingy and dated. They are spacious however, and could be great when the renovations are complete. Worst shower I've experienced in a long...More
I've stayed here several times but only when I can get a room on sale. The hotel is so big sometimes it's the only one in town with rooms left.
I like staying here because they have a few restaurants here and a nice bar....More
This is my third visit in as many years and improvements in staff training are evident. Attending a large meeting and all arrangements were done well and room set ups were timely and complete. This has not been the case in the past. The physical...More
Did a Priceline "blind purchase" and were thrilled to get the Crown Plaza for $79 a night. Only spent one night, but my wife got sick and we were unable to meet the 11:00 a.m. checkout. Desk staff graciously gave us a free extension to...More
I have stayed at this hotel a couple of times with my travels to Springfield and would have to say that the hotel service and rooms have gone downhill over the past year. The room had horrible road noise that kept us up most of...More
Response from CrownePlazaSprfld, Manager at Crowne Plaza SpringfieldResponded May 26, 2015
Good Morning Natasha B,
We apologize for the state of your room. We certainly don't want anyone to experience anything less then what the expect at home!! We are happy to announce that we have began a full renovation and all of our rooms will...More