We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

Crowne Plaza Springfield

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Springfield
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

329 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 328: English reviews
Carbondale, Illinois
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at the Crowne Plaza on Sept. 16 & 17 during my Springfield High School class reunion. The hotel has been newly renovated and my room was large, clean, and very nice. The bed was very comfortable and the room had black out curtains, so I slept well. We had our reunion there with approx. 240 people. The buffet... More 

Helpful?
Thank Gram88
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Gram88, Thank you for taking the time to write a review. We look forward to getting our guests feedback. I am very happy to hear that you enjoyed your stay and the function. I hope that it was a great time seeing old friends and classmates and will make sure I share your comments with our teams. Sincerely, Alan F... More 

Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is rather large by comparison to others in the city, and I suspect the better of any. Step into a grand entrance with lots of space. For me it was like visiting a hotel in Vegas. The facility and grounds are well kept. Want a different perspective of the property? Then plan to explore the 14th floor open... More 

Helpful?
Thank Gary P
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Gary P, Thank you for taking the time to write such a thorough review. I know that our guest feedback is very important not only to the hotel but to our potential future guests as well. We are very glad to hear you enjoyed your stay and I will be sure to share your comments with Mel. We do hope... More 

Palos Heights, Illinois
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Always a great place to stay when visiting Springfield. The rooms are technologically advanced with many usb ports throughout the room for charging of electornics. Something i haven't seen in a hotel before. Great lounge for an evening cocktail. And Starbucks for the coffee drinkers in your group.

Helpful?
Thank cvan64
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Cvan64n Thank you for taking the time to write a review on TripAdvisor. Our guests feedback is very important to us and we are so glad to hear you enjoyed your stay. We do hope to see you again soon. Sincerely, Alan F General Manager More 

West Bend, Wisconsin
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wow,what a beautiful hotel. Up to date, clean, great value. Ask to include breakfast in room rate you get a discount. Unique room set up maximises the space in the room. Tons of hook ups for device use. Great pool and hot tub on the 14th floor!

Helpful?
Thank Ted M
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Ted M, Thank you for the great feedback. It is very important to us to hear what our guests have to say. We are very glad to hear you enjoyed your stay. We do hope you have the opportunity to visit us again soon. Sincerely, Alan F General Manager More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I attended a convention and all meetings and banquets were held at this hotel. The rooms were large and had many outlets for electronics. I was disappointed that the restaurant was being remodeled so we dined elsewhere. It was nice to have a Starbucks in the hotel for early morning coffee.

Helpful?
Thank Andrea S
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Andrea S, We appreciate you taking the time to write a review. Our guest feedback is very important to us. We are happy to hear you enjoyed your stay. My apologies for the inconvenience of the restaurant and do hope that your next trip you will be able to dine with us. Sincerely, Alan Filer General Manager More 

Harrisburg, Illinois
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I attended a conference with my spouse and all events were at the hotel. There is a nice fitness room, rooftop deck, and indoor pool all in proximity to each other. The rooms had been remodeled since our last visit a few years ago, and there were good additions. There were many outlets for electronic devices. Nice bed, pretty setup.

Helpful?
Thank atty81
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Atty81, Thank you for your recent stay and taking the time to write a review. We are very glad to hear you enjoyed your stay and were able to experience the recent renovations. We do hope to see you again when travel brings you to Springfield. Sincerely, Alan Filer General Manager More 

Lewistown, Illinois
Level Contributor
54 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was pleasantly surprised at our room. It was very modern and large with a great couch and a very comfortable bed. Sleeping was no issue as it was also very quiet! I was also surprised to find a pizza in the fridge that had been in there quite a while from the smell :-( Katerina was great at checkin.... More 

Helpful?
Thank cjsclark
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for taking the time to write a review, our guests feedback is greatly appreciated. I am glad to hear you enjoyed your stay and will certainly share your comments with Katrina. I am very sorry about the challenge you found in the refrigerator. I will definitely address with our housekeeping team so we make sure something like that... More 

Wisconsin
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

Been passing this hotel for the last 10 years and have been wanting to stay so finally got the courage and booked a room for my family as we made our way south. Check in was great and very quick. Our room was amazing and huge! The kids loved being on a high floor so they could look out over... More 

Helpful?
Thank Angel M
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Angel, Thank you for writing a review! We are very glad to hear you and your family enjoyed your stay. We look forward to seeing you all again on your next trip. Sincerely, Alan Filer General Manager More 

Concord, New Hampshire
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 19, 2016

I specifically booked this hotel because they advertise an airport shuttle. But it doesn't start running until 7am, which they don't tell you until you check in. My flight is at 550am, and they won't pay for a cab. Otherwise, its nice, albeit with dated decor. The desk in the room actually faces out the window, which is rare in... More 

Helpful?
Thank mboette
IHGService, General Manager at Crowne Plaza Springfield, responded to this review

Dear mboette, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. It is nice to know that you have liked the desk in the room facing the window. However, we are truly sorry if the shuttle hours and dated decor... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 14, 2016 via mobile

Well worth the $$ we spent for the night Would go there again Service was second to none good view on the 7th floor Swimming pool and weight room Room service, and of course close to allot of eatery places

Helpful?
Thank Raybo S
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Raybo S, Thank you for taking the time to write a review. Our guest feedback is very important to us and we are very glad to hear you enjoyed your stay! We do hope to see you again in the future. Sincerely, Alan Filer General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

262 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (113)
Viewed
Bathroom (18)
Viewed
Room/Suite (31)
Viewed
View from Room (4)
Viewed
Pool/Beach Area (5)
Viewed
Hotel & Grounds (18)
Viewed
Dining (5)
Viewed
Business Center/Function Rooms (5)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (149)
Viewed
Hotel & Grounds (54)
Viewed
Room/Suite (40)
Viewed
Bathroom (2)
Viewed
Dining (8)
Viewed
Business Center/Function Rooms (5)
Viewed
Pool/Beach Area (8)
Viewed
Other (32)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Springfield hotels
0.5 mi away
Country Inn & Suites By Carlson, Springfield
3.3 mi away
President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel
5.1 mi away
Hampton Inn & Suites Springfield - Southwest
Show Prices
Show Prices
Show Prices
0.1 mi away
Hilton Garden Inn Springfield
Hilton Garden Inn Springfield
#6 of 40 in Springfield
4.0 of 5 stars 615 reviews
3.3 mi away
Wyndham Springfield City Centre
Wyndham Springfield City Centre
#14 of 40 in Springfield
3.5 of 5 stars 959 reviews
0.3 mi away
Drury Inn & Suites Springfield
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel - Springfield is designed and decorated with the gracious charm of a fine European hotel. The Crowne Plaza - Springfield has newly upgraded bedding in all guest rooms, featuring plush comforters, feather pillows, and pillow-top matresses. Reserve your room now and have have the confidence you are receiving the lowest rate you can find on the Internet guaranteed. Conveniently located directly off Interstate 55 and historic Route 66 and near the World Headquarters for Bunn-O-Matic Corporation, Illinois Department of Transportation and the Illinois Secretary of State office complexes, the Crowne Plaza-Springfield is also just minutes away from Springfield's historic Abraham Lincoln sites, including the Abraham Lincoln Presidential Library and Museum.To take care of your professional needs, we have a complete Crowne meetings department that can handle meetings from 10 to 2000.Join the Crowne Plaza - Springfield for dinner at our Rosewood Dining Room and follow with a relaxing after dinner drink at The Mahogany Bar and Grill. The Crowne Plaza - Springfield also is proud to offer Starbuck's Coffee in our Lobby CafePlaytime is covered also by our 14th floor Indoor Pool, Whirlpool, Sauna and sundeck ... more   less 

Additional Information about Crowne Plaza Springfield

Address: 3000 S Dirksen Pkwy, Springfield, IL 62703-4504
Location: United States > Illinois > Springfield
Price Range: $93 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Springfield 3.5*
Number of rooms: 288
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Odigeo, Travelocity and IHG so you can book your Crowne Plaza Springfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay