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Very nice hotel, big workout room, top floor pool and hot-tub, staff is always helpful and friendly, rooms are big, comfortable and clean. Hotel is close to campus. Hotel has a good bar on second floor and we often hangout there with other visiting parents...More
the room are great the bed are very comfortable. the room are quiet and clean. the people are very friendly and helpful. thetop floor was very nice to look out the windows. we traveled with our service dog there was no problem with that. dominique...More
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded 1 week ago
Thank you for taking the time to write a review. Our guests feedback is very important to us and we are very glad to hear you enjoyed your stay. It was nice of you to mention Dominique and Janice. I am happy to hear they...More
I met up with some of my college friends over the weekend and the staff at the Crowne Plaza could not have been more accommodating. First of all, we all got upgraded to a better room on the 11th floor, we all got a free...More
Upgrade yourself to the executive level. For a minimal fee you will be treated to a lovely updated and modern bedroom, living room, and two bathroom suite. 12th floor provides a lovely view. The hotel bar and restaurant is a fabulous place for snacks and...More
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded November 13, 2017
Thank you for taking the time to provide feedback on your stay, it is very important to us. I am very glad to hear that you enjoyed the hotels "worklife" (executive level) rooms, we do receive several positive comments. I do apologize that...More
We stayed here as part of a large state-wide conference. Next year we will stay elsewhere and commute for the meetings. At check-in the staff was almost overly friendly, but it went down hill from there. As we exited the elevator on our floor we...More
1 Thank Ruth L
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded November 10, 2017
Thank you for taking for the time to write a review. Our guests feedback is very important to us as we use it to continually improve our hotel and its services.
I sincerely apologize for the challenges you encountered. Cleanliness is something that...More
$98 - $148 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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