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Crowne Plaza Springfield

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Crowne Plaza Springfield
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324 Reviews from our TripAdvisor Community

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Showing 324: English reviews
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I attended a convention and all meetings and banquets were held at this hotel. The rooms were large and had many outlets for electronics. I was disappointed that the restaurant was being remodeled so we dined elsewhere. It was nice to have a Starbucks in the hotel for early morning coffee.

Helpful?
Thank Andrea S
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Andrea S, We appreciate you taking the time to write a review. Our guest feedback is very important to us. We are happy to hear you enjoyed your stay. My apologies for the inconvenience of the restaurant and do hope that your next trip you will be able to dine with us. Sincerely, Alan Filer General Manager More 

Harrisburg, Illinois
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I attended a conference with my spouse and all events were at the hotel. There is a nice fitness room, rooftop deck, and indoor pool all in proximity to each other. The rooms had been remodeled since our last visit a few years ago, and there were good additions. There were many outlets for electronic devices. Nice bed, pretty setup.

Helpful?
Thank atty81
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Atty81, Thank you for your recent stay and taking the time to write a review. We are very glad to hear you enjoyed your stay and were able to experience the recent renovations. We do hope to see you again when travel brings you to Springfield. Sincerely, Alan Filer General Manager More 

Lewistown, Illinois
Level Contributor
54 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was pleasantly surprised at our room. It was very modern and large with a great couch and a very comfortable bed. Sleeping was no issue as it was also very quiet! I was also surprised to find a pizza in the fridge that had been in there quite a while from the smell :-( Katerina was great at checkin.... More 

Helpful?
Thank cjsclark
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for taking the time to write a review, our guests feedback is greatly appreciated. I am glad to hear you enjoyed your stay and will certainly share your comments with Katrina. I am very sorry about the challenge you found in the refrigerator. I will definitely address with our housekeeping team so we make sure something like that... More 

Wisconsin
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Been passing this hotel for the last 10 years and have been wanting to stay so finally got the courage and booked a room for my family as we made our way south. Check in was great and very quick. Our room was amazing and huge! The kids loved being on a high floor so they could look out over... More 

Helpful?
Thank Angel M
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Angel, Thank you for writing a review! We are very glad to hear you and your family enjoyed your stay. We look forward to seeing you all again on your next trip. Sincerely, Alan Filer General Manager More 

Concord, New Hampshire
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I specifically booked this hotel because they advertise an airport shuttle. But it doesn't start running until 7am, which they don't tell you until you check in. My flight is at 550am, and they won't pay for a cab. Otherwise, its nice, albeit with dated decor. The desk in the room actually faces out the window, which is rare in... More 

Helpful?
Thank mboette
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Well worth the $$ we spent for the night Would go there again Service was second to none good view on the 7th floor Swimming pool and weight room Room service, and of course close to allot of eatery places

Helpful?
Thank Raybo S
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Raybo S, Thank you for taking the time to write a review. Our guest feedback is very important to us and we are very glad to hear you enjoyed your stay! We do hope to see you again in the future. Sincerely, Alan Filer General Manager More 

Avon, Indiana
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We booked a room through Priceline and arrived expecting the typical deal of getting a room that no one would want. Too our shock when the gentleman whom waited on us told us that our room was two queen beds I figured why not ask and see if we can get a King bed. Wasn't really getting my hope up... More 

Helpful?
Thank jdtinder
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

jdtinder, Thank you for taking the time out to write a review. Our guests feedback is so important to us and we are very glad you enjoyed your stay. While I know booking through 3rd party websites can sometimes restrict our guests in terms of requesting a certain room type, but we do our best, particularly when the hotel has... More 

Bellerose Manor
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was there for a convention July 21-26. The meeting rooms were comfortable. We had 2 banquets, the food was good and the waiters and waitresses were terrific. They always had a smile and were very courteous. The rooms were clean and so were the bathrooms. I did have one incident. It was handled in a quiet and fast. Within... More 

Helpful?
Thank MaDukes412
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for the great review. It is always nice to have our guests provide us feedback. I am very glad to hear you enjoyed your stay along with the service and cleanliness of the hotel. I'm sorry to hear you had an incident but am happy that the staff was able to make it right. We do hope to... More 

Louisville, Kentucky
Level Contributor
153 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were recently here for a car convention. Impressive place. They have a huge parking lot and lots of inside space. The room we had for hospitality was very high up and gave us good view of the the cars below. The banquet was very good but one thing wasn't much liked. Some people changed their selection when they were... More 

Helpful?
1 Thank Clarence D
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Clarence D, Thank you for taking the time to write a review. I have to admit it was a lot of fun for the hotel to have the car convention with us. We are very glad to hear you enjoyed it! I do apologize for the challenge with the dinner service. I know when guests decide to change their mind... More 

Mattoon, Illinois
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed in June 2016 for 2 nights. Very impressive. My rooms were clean, tidy, and I felt very safe. Only reason I had two nights was because I planned to go home but didn't, so I ended up coming back for a second night. Which works out well for the review on here, because I had two types of rooms!... More 

Helpful?
1 Thank PeteandMolly
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Pete & Molly, Thank you for such a detailed review! We do appreciate all our guests feedback and appreciate you letting everyone know about your wonderful stay. We look forward to seeing you again, hopefully soon! Sincerely, Alan Filer General Manager More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel - Springfield is designed and decorated with the gracious charm of a fine European hotel. The Crowne Plaza - Springfield has newly upgraded bedding in all guest rooms, featuring plush comforters, feather pillows, and pillow-top matresses. Reserve your room now and have have the confidence you are receiving the lowest rate you can find on the Internet guaranteed. Conveniently located directly off Interstate 55 and historic Route 66 and near the World Headquarters for Bunn-O-Matic Corporation, Illinois Department of Transportation and the Illinois Secretary of State office complexes, the Crowne Plaza-Springfield is also just minutes away from Springfield's historic Abraham Lincoln sites, including the Abraham Lincoln Presidential Library and Museum.To take care of your professional needs, we have a complete Crowne meetings department that can handle meetings from 10 to 2000.Join the Crowne Plaza - Springfield for dinner at our Rosewood Dining Room and follow with a relaxing after dinner drink at The Mahogany Bar and Grill. The Crowne Plaza - Springfield also is proud to offer Starbuck's Coffee in our Lobby CafePlaytime is covered also by our 14th floor Indoor Pool, Whirlpool, Sauna and sundeck ... more   less 

Additional Information about Crowne Plaza Springfield

Address: 3000 S Dirksen Pkwy, Springfield, IL 62703-4504
Location: United States > Illinois > Springfield
Price Range: $95 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Springfield 3.5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza
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