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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
The staff were all very nice and accommodating, and the 'welcome' cookie was great. Bed was comfortable. Housekeeping could be improved. Many of the common areas are showing wear and tear. The upholstery in the lobby looked dirty. Buffet breakfast was just O.K.More
Thank GGP1
Response from Robert S, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton HotelResponded yesterday
As world travelers who have been fortunate to stay in some of the very best quality accommodations, we were hesitant to book into the hotel based on some reviews by other travelers. Shortly after arriving, we realized the problem was more likely with other reviewers...More
1 Thank GretaTravels2015
Response from Robert S, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton HotelResponded 1 week ago
Dear GretaTravels2015,
We are so glad you finally made it to Springfield too! Thank you for staying with us and posting a 5 star review.
It is true, we are nestled in the heart of historic downtown Springfield. Easy walks to the Lincoln Presidential Museum,...More
Neat place in the home town of President Abraham Lincoln. Has a nice feel to it, you almost feel the spirit of Lincoln. Nearby are the Lincoln home, Presidential Museum, and the Lincoln Tomb. If you like Presidential history this makes for a great trip.More
Thank garybJ9833OF
Response from Robert S, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton HotelResponded yesterday
Dear garybJ96833OF,
Thank you for staying with us and offering such a positive review. Springfield is certainly legendary with its Lincoln sites., and we are footsteps away at the DoubleTree by Hilton Springfield.
Best,
Robert Sabin
General Manager
President Abraham Lincoln Springfield – a DoubleTree...More
My room was clean and spacious, front desk was helpful and friendly and the cookies were yummy as always. The thing that will get me back the next time I am in Springfield though (and this will seem trivial to some people) was the AMAZING...More
Thank Jennifer C
Response from Robert S, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton HotelResponded yesterday
Dear Jennifer C,
We certainly appreciate your "AMAZING" comments about the guest room and bathroom lighting. I am surprised about your comment about our bell team, as we typically get excellent reviews about them in social media. Please give me a call directly so I...More
My experience with the hotel this visit, was when I returned after the room was cleaned and found the rim of the toilet still dirty. Has not happened other times I've stayed. Staff is always polite and very professional. The would bend backwards to ensure...More
Review collected in partnership with DoubleTree by Hilton
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
$131 - $182 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#2 Romantic Hotel in Springfield
#3 Business Hotel in Springfield
#6 Family Hotel in Springfield
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms
Number of rooms
310
Reservation Options
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Location
United States >
Illinois >
Springfield
Also Known As
President Abraham Lincoln Hotel & Confernece Springfield ,
President Abraham Lincoln Hotel And Confernece Center ,
Response from Robert S | Property representative |
Dear oompahdave,
Thank you for the question. It is one that has come up a few times, and we see an opportunity to better define on our web-site (which we are in the process of doing).
Our Business Class rooms and suites... More
Dear oompahdave,
Thank you for the question. It is one that has come up a few times, and we see an opportunity to better define on our web-site (which we are in the process of doing).
Our Business Class rooms and suites, all include refrigerators. There are several other rooms in the hotel that do include refrigerators (as well as a few portable refrigerators). We take this request and prioritize based on the Hilton HHonors level associated per guest request.
To guarantee a refrigerator, I always recommend booking the Business Class room.
There are microwaves on almost every floor next to the ice machine. Guests find these convenient.
Please send me an email (which is first name - period - last name at Hilton) or feel free to call so we can mark your request for refrigerator. We look forward to your arrival.
Best Regards,
Robert Sabin
General Manager
President Abraham Lincoln Springfield - a DoubleTree by Hilton
217-321-2439
There is a large parking structure next to the hotel for downtown parking. Self park for travelers is $7 per day and $13 for valet parking. Only the first two levels open into the hotel any other level requires you to exit... More
There is a large parking structure next to the hotel for downtown parking. Self park for travelers is $7 per day and $13 for valet parking. Only the first two levels open into the hotel any other level requires you to exit the structure and walk around to the hotel entrance. We attended a veterans of Foreign Wars Convention and we were given a card to offer when exiting to give us free parking which saved us $21 for the 3 day stay, but that was a special offer for Veterans only.
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Room Tips
"Avoid low number rooms or the trains will keep you up all night"
$122$139
United States