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Got cheap rooms and had a good experience they were willing to switch rooms to accommodate family and had good customer service. Shower was warm and bed was made and clean, ceilings had some paint peeling and toilet water pressure was low otherwise not bad
This hotel caters to motorcyclists. See photos. If you see ANY motorcycles in the parking lot, DO NOT STAY HERE. Before you check in and when you make your reservations make sure to ask IF THEY HAVE ANY MOTORCYCLISTS staying that night. The night I...More
Checked in at 3pm and was given a dirty room room. Room was not yet cleaned from previous guest. Was given a second room which was “cleaned”. Carpet was filthy would not walk barefoot, holes in wall from were hairdryer was rehung but not fixed....More
Overall this motel was fine. A lot of people staying here had dogs with them so it is clearly pet friendly. The room was perfectly OK except for the fact that the carpet had sticky patches on it so definitely did not want to walk...More
Maid service did come in the whole time we were there. Didn't bring clean towels or wash cloths. Had to ask for them from maid service. Didn't come in to empty trash cans. Bed was comfortable asked for extra pillow never did get one.More
Response from Jasmin T, Front Office Manager at Red Roof Inn SpringfieldResponded October 28, 2017
Thanks for your feedback about the motel. we shall definately guide more better to the houskeeping staff so that the work is done appropriate and in a better way. Sorry for the inconvenience it at all the front desk would have been brought...More