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Hilton Garden Inn Springfield

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Hilton Garden Inn Springfield
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599 Reviews from our TripAdvisor Community

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Showing 595: English reviews
Francesville, Indiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Very nice hotel, Chef Shawn did an outstanding job with my food allergies and meal was excellent! Sean, bartender made us feel so welcome! Very clean room and quiet! Hotel staff was excellent. We highly recommend this facility! Convenient to Lincoln Museum, Library, Tomb. Hotel priced right!!

Helpful?
Thank ndpmlp2260
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Thank you very much for the comments about your stay with us! Chef Shawn and Sean your server are masters of hospitality and a credit to our team. I will be sure to thank them for their service to you as well as our housekeeping team. We hop to see you again! More 

Warrenville
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

An excellent hotel with a caring staff. Our room was exceptional. Quality hotel for a reasonable price near Major Highway and near to the downtown Capitol. Parking was plentiful and free. Bottled water was presented to us at Check-in.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 706burtonm
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

I appreciate your posting about your experience with us. I will share with all team members as they love what they do and enjoy hearing they made a difference. I am gald you enjoyed your time in Springfield and hope to have you back! More 

Saint Louis, Missouri
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for the weekend and have to say it was one of the most pleasant hotel stays we have ever had! Property was well maintained and clean. Hotel had everything we needed and service was superior.

Helpful?
Thank Garrett M
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Feedback like this is why we do it every day. My team will enjoy hearing your comments and I thank you so much for choosing to stay with us! More 

Maywood, Illinois
1 review
5 of 5 stars Reviewed 6 days ago NEW

Housekeeper Sydney was very helpful in showing how things worked in our room, he had room very clean. Enjoyed having a microwave and refrigerator. Also loved the Neutrogena products you offered, they smell amazing!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank natashah254
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

I want to thank you for calling out Sydney for his service during your stay. It means a lot to team members to get this kind of recognition. He is a valuable member of our team! Thank you for staying with us and we hope to see you again! More 

Springfield, Illinois, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Excellent staff and overall experience. The rooms were very clean and the staff helpful. I would definitely recommend if traveling with children. The hotel had an excellent breakfast, but was also close to several restaurants if you preferred to eat out for any meals. We would stay there again, in a heartbeat!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Megan F
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

While many hotels have a comfortable bed and modern amenities not all excel at service! I appreciate your comments about our helpful team and will be sure to share your feedback with with everyone here. We look forward to seeing you again. More 

Carbondale, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel stay was excellent. Close to shopping & dining. Stayed at hotel during Ill. State Fair. Hotel was Clean. Breakfast Buffet had a wide assortment. Nice quiet Bar for relaxing. Would definitely recommend if traveling thru Springfield, IL.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Debbie M
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to review your recent stay with us. I thank you for the nice comments about all of the amenities we offer! If I can ever be of assistance on a future stay please do not hesitate to call and ask for the general manager. More 

Sorungfield
1 of 5 stars Reviewed 1 week ago

Lacks professional staff and cleanliness is not a priority. The pool area had visible mold in several places, rust all around the doors and windows and a couple hair ties and old band aids laying around in the pool deck. The room required a shower curtain change due to moms and we didn't hear " sorry" instead "we don't know... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 904carynj
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

I want to apologize that your experience did not go as planned and we let you down. I do want you to know that we had the pool area tested and no mold was found to be present by certified professionals. We take mold in the building as a serious threat to public safety and act quickly to ensure that... More 

San Francisco, California
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited Springfield on a holiday. The hotel was clean, efficient, with nice rooms, but far from any local attractions. It is convenient to the highways and some chain restaurants, though. Small bar and a restaurant with a limited menu on site, although I didn't try them. Surprised that there was a charge for the buffet breakfast as many hotels in... More 

Helpful?
Thank Michael B
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for your input, it is greatly appreciated. I am committed to coaching our team to make sure our guests are always greeted in a warm and friendly manner. Indifferent just doesn't cut it here. Hilton Garden Inns all charge for breakfast as a brand, however, we do have package specials in which you can purchase breakfast as part... More 

Dallas, Texas
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stopped here on our way to Chicago from Dallas and drive into Chicago the next morning. It was about a 3-hour drive. This hotel is right off of the highway and close to several restaurants, such as Applebee's and Outback. McDonald's is across the street. This is a very nice Hilton Garden Inn. The staff is nice and the... More 

Helpful?
Thank nrishard
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for stopping in and staying with us! Your review is appreciated and we hope to see you again! More 

Trenton, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The Hilton Garden Inn was very accommodating, clean, efficient and I would recommend it to others. We held our military reunion of Vietnam veterans and were treated very nicely. We were able to secure the two meeting rooms for our use for the entire weekend which allowed us to avoid setting up and tearing down each day. Well done.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John C
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for your kind words about your group's stay with us. It was a pleasure hosting all of you and on a personal note, it was a pleasure learning some of your stories and history! Thank you from all of us here for your service and sacrifices and keeping alive the memories of of those who served. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
We are conveniently located at exit 94 of I-55 on the SE side of Springfield with shopping, movie theaters, and over 20 restaurants within a couple of blocks. We are also just minutes from the State Capitol Building Downtown and the Lincoln sites.-Complimentary high-speed Internet access and secure, remote printing to the business center-Refrigerator, microwave, and coffee maker in every room-117 guestrooms (16 suites)-Full service Great American Grill Restaurant for breakfast and dinner-Evening room service-Pavilion Lounge-Heated indoor pool and whirlpool-Workout facility-Complimentary outdoor parking-Just over 4,200 sq. ft. of divisible meeting space to accommodate up to 200 people banquet style-On-site catering from our Executive Chef-Service that is focused on what is most important. YOU! ... more   less 

Additional Information about Hilton Garden Inn Springfield

Address: 3100 S. Dirksen Parkway, Springfield, IL 62703
Location: United States > Illinois > Springfield
Price Range: $105 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Hotwire, Expedia, Odigeo, Orbitz, Travelocity, Priceline and Hotels.com so you can book your Hilton Garden Inn Springfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn
Hotel Style:
#6 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#10 Family Hotel in Springfield
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