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Hilton Garden Inn Springfield

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Hilton Garden Inn Springfield
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616 Reviews from our TripAdvisor Community

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Showing 612: English reviews
Kouts, Indiana
1 review
3 of 5 stars Reviewed 2 days ago NEW

Breakfast should be free, meal was way over priced for what you receive. Other than that the stay was good. Exercise room could have more equipment, no weights just treadmill. The room was clean and quiet.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank M1399CPscottb
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for your review. I appreciate the high marks on cleanliness and will share them with our team. We do offer packages that include breakfast at a discount. Hilton Garden Inns do not have a complimentary breakfast as a standard amenity because we staff a chef during breakfast to cook to order items as well as use higher quality... More 

1 review
4 of 5 stars Reviewed 1 week ago

I spent about 7 weeks at this hotel and good experiences every stay. The rooms were clean and comfortable. The hotel staff was also very friendly and accommodating, especially my morning server Tiffany.

Helpful?
Thank Scott B
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for making us your home for 7 weeks! Tiffany is definitely an asset to our team and I am glad you found the whole team warm as well. I hope to have you back again! More 

Darien, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent place to stay. Staff is always friendly & helpful. It's nice you can have dinner & breakfast at the hotel. Right off I55. I stay at on the side of the hotel away from the Interstate because of the car noise near the Interstate.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Walter R
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

I appreciate your providing valuable insights to potential guests of our hotel. Our team is ready to serve everywhere they can and we look forward to having you back with us. More 

Saint Louis, Missouri
Level Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We come here several times a year . We know most of the staff from staying here a lot. The're all very friendly . We like the rooms , the pool , the dining room , the patio and the parking and gardens. They have a great breakfast and dinner too .The rooms are quiet and we like the king... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Steven Z
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

I appreciate your making our hotel your location of choice in Springfield. I am still a little new here and look forward to having you back with us and making sure I live up to the expectations set by my team. More 

Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I am Hilton Honors member let me start with that. I stay at Hilton properties all over the country on a regular basis. I was going to have to go through Springfield and was happy to see a Hilton Garden Inn. I booked the room there was greeted very carefully bye to people when I arrived. They gave me a... More 

Helpful?
Thank James S
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

I apologize that my team did not respond to your report of the uncomfortable bed in a manner that met your expectations. I will work with our team to make sure everyone understands the appropriate response to problems reported with a stay by a guest so that we can continue to improve our service. If you have a moment, please... More 

Springfield, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Enjoyed my stay, breakfast was great. The rooms were clean and comfortable! I would recommend this hotel to friends and family . The pool was a plus the staff were friendly and helpful. There were also many places to eat in the area!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank H3413RSjasonb
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for completing the survey about your recent stay with us. I appreciate the high marks and warm comments about your experience and look forward to sharing them with our team. If I can ever be of future assistance please do not hesitate to let me know! More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Hotel itself is decent but I'd avoid this whole area in the future. In the outskirts of town, convenient as gas stations and fast food joints abound but you are literally facing a depressing scene of mega-exhaust.... It may not bother many people but it's not my cup of tea... This is definitely a downer. The pic shows 2 out... More 

Helpful?
Thank Mihoklee
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for your feedback concerning your recent stay with us. The stacks you are referring to are actually part of Springfield's City Water & Light Power Company. While at first glance this may appear to be "mega-exhaust," it is actually almost pure condensate. In fact, the power plant has reduced emissions over the past few years through state of... More 

Bentonville, Arkansas
1 review
5 of 5 stars Reviewed 3 weeks ago

My family and I weren't treated just like any guests we were treated like family everything was clean food was excellent and the staff really knows how to take care of their guests thank you so much and everyone there deserves recognization.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Daryl M
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

You are right on and I thank you so much for the comments about our team here! They make it their mission to go above and beyond and I am proud of their efforts. No worries, I will make sure they receive the recognition they have earned! Thank you for staying with us! More 

mt. Carmel, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Came to Springfield on motorcycle to see some of the sites. Hotel was a good location to see a number of the Lincoln sites. Area has a number of eating places, chain and local. The power plant smoke stacks were not the most scenic backdrop.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael G
HGISpringfieldIL, Manager at Hilton Garden Inn Springfield, responded to this review

Thank you again for the feedback, I know I replied directly but I still want you to know your input is appreciated! More 

Evansville, Indiana
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had an absolutely perfect stay. The staff was friendly and welcoming. The rooms were clean and the breakfast was amazing and well worth the price. I would highly highly recommend this hotel for anyone traveling to Springfield

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank LMorgan11
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Your generous comments on your stay with us are definitely appreciated. I am very proud of my team and look forward to sharing your comments with them! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
We are conveniently located at exit 94 of I-55 on the SE side of Springfield with shopping, movie theaters, and over 20 restaurants within a couple of blocks. We are also just minutes from the State Capitol Building Downtown and the Lincoln sites.-Complimentary high-speed Internet access and secure, remote printing to the business center-Refrigerator, microwave, and coffee maker in every room-117 guestrooms (16 suites)-Full service Great American Grill Restaurant for breakfast and dinner-Evening room service-Pavilion Lounge-Heated indoor pool and whirlpool-Workout facility-Complimentary outdoor parking-Just over 4,200 sq. ft. of divisible meeting space to accommodate up to 200 people banquet style-On-site catering from our Executive Chef-Service that is focused on what is most important. YOU! ... more   less 

Additional Information about Hilton Garden Inn Springfield

Address: 3100 S. Dirksen Parkway, Springfield, IL 62703
Location: United States > Illinois > Springfield
Price Range: $103 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Odigeo, Priceline and Orbitz so you can book your Hilton Garden Inn Springfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn
Hotel Style:
#6 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#10 Family Hotel in Springfield
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