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I was awoken by housekeeping whacking the edges of my door with a vacuum attachment. Not good. Later, they were pounding on my door at 10:40 wondering why I hadn't left yet even though checkout there is noon and not 11am. Obnoxious!
The bed was...More
Thank Brett J
Response from Joe C, General Manager at Country Inn & Suites by Radisson, Springfield, ILResponded 3 days ago
I am sorry to hear about your housekeeping issue during your stay. I sincerely apologize and will address this immediately with the housekeeping team to assure this will not happen again. I hope you will consider staying with us again on your next visit to...More
Stayed here last year and this year. Breakfast is very good - served until 9:30. Rooms and common areas are kept clean and look nice. Staff is nice but not over the top or into your business. Best compliment I can give is that we...More
Response from Joe C, General Manager at Country Inn & Suites by Radisson, Springfield, ILResponded July 18, 2018
Thank you for your kind review. I have shared this with my staff and they were glad to hear that you had a great experience during your stay. We look forward to seeing you on your return visit next year.
Thank you for choosing the...More
The room was clean. The bed was comfortable. Plenty of hot water. Housekeeping did a very good job. The breakfast was adequate. No complaints. I would stay at this facility again and probably will fairly soon.
Clarendon Hills, Illinois
Reviewed 1 week ago
Review collected in partnership with Country Inns & Suites By Radisson
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I was issued a key to an occupied room, the front desk apologized and issued me another room. When I got into that room there were long hairs on the toilet seat and the sink did not look clean. This will be the last time...More
1 Thank Gabe L
Response from Joe C, General Manager at Country Inn & Suites by Radisson, Springfield, ILResponded 1 week ago
I sincerely apologize for your experience at our hotel and I can assure you that this was an isolated incident and has been addressed with our staff. I hope you will give us another chance in the future to make this right for you.
With Interstate 55 next door and downtown Springfield only 6.5 miles away, the Country Inn & Suites By Carlson, Springfield, IL provides guests an unbeatable location for their business or leisure travels. You're ...Moresure to feel at ease at this warm, inviting hotel, where the cool decor and convenient services such as an indoor pool encourage relaxation. Get energized each day with the complimentary, hot Be Our Guest Breakfast buffet, surf the free high-speed Internet access and work out in the fitness center. You can save with the free scheduled hotel shuttle service to Abraham Lincoln Capital Airport and major events at the Prairie Capitol Convention Center. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.