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Baymont Inn & Suites Springfield

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1,055 Reviews from our TripAdvisor Community

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There are newer reviews for Baymont Inn & Suites Springfield
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Showing 1,048: English reviews
Illinois City, Illinois
Level Contributor
127 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
1 of 5 stars Reviewed May 26, 2015

You know you're in trouble when you have to wait 20 minutes just to check into your room. When we arrived there was a "be right back" sign on the counter, but no one came..... Then they said they couldn't accommodate the adjoining rooms we booked and put us in a single room. Then, we couldn't get the rollaway bed... More 

Helpful?
Thank 55steve55
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback, Please know that delivering an unsatisfactory stay is not our common practice at all. A lightning had struck a night before your stay, which burned a motor & Pump on our elevator equipment system. Sure we were very sorry to put our elevator out of order but we did not have... More 

Denton, Texas
2 reviews
5 of 5 stars Reviewed May 24, 2015

Food was good but space was inadequate for the number of people being served. Room was very clean.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Janice R
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback, We are very glad to see your very excellent stay at our Baymont Inn & Suites, Springfield IL location. We will wait for your next reservation call @ (217) 529-6655. Thank you for reading and best wishes to all. More 

Maryville, Illinois
1 review
3 of 5 stars Reviewed May 14, 2015

The staff (Alyson) was quite helpful. I was disappointed in the following The price online was $66 a night we paid $89 after everything The A/C in the room was not efficient The pool was not heated, and the jacuzzi reeked of chlorine

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank dremolk
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback. We are glad to learn that "Alyson" at our reception desk provided you excellent service. Please know that we have made notes about your concerns on your room Air Conditioning unit and our Maintenance team will act on this concern very soon. At the end, I apologize for delivering a mixed... More 

Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 12, 2015

Staff was very friendly and courteous; rooms were Immaculate. Many restaurants within a mile or so. Lake Pointe Grill was fantastic.

Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank B2787OEdavids
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback, We are glad to see your excellent stay at our Baymont Inn Springfield IL location. Please know that a satisfactory stay like yours was truly an outcome of our crew members dedication. We will wait for your next reservation phone call @ (217) 529-6655. Thank you for reading and best wishes... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 10, 2015 via mobile

So I booked a room here while I was in town visiting family. I actually booked through orbitz so it was prepaid. The front desk girl (allyson I think her name was) tried to run my card instead of doing her job and checking all the info was correct and running orbitz' card. Then i informed her the room is... More 

Helpful?
2 Thank dbethard
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, As always, There are 2 sides to a story. 1st of all, A credit/debit card for the incidentals that your provided us upon check in was a bad (Non Working) credit Card. Please know that we require a working debit/credit card from a guest for incidentals upon check in. If a Guest does not have a working credit/debit... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed May 9, 2015

Good location, surprisingly decent breakfast, comfy bed and plenty of pillows. Fun pool open late. All good. Would definitely stay there again.

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank M4176MZrichardg
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, We appreciate your business and your feedback, We are glad to learn about your excellent stay at Baymont Inn Springfield IL. We will wait for your next reservation call @ (217) 529-6655. Thank you for reading and best wishes to all. More 

Colona, Illinois
1 review
3 of 5 stars Reviewed April 29, 2015

Paid for a whirlpool room, didn't work. Was reason for staying there. $30 refund.. Not happy. Breakfast terrible.. powdered eggs, old fruit and canned biscuit & gravy. Gross... The staff was polite and helpful but In a pinch is the only way I would stay here again

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Scott C
baymontsp, Front Office Manager at Baymont Inn & Suites Springfield, responded to this review

Dear Guest, I apologize for delivering a less satisfactory stay then your expectation. Whirlpool motor showed a malfunction and due to which it did not work during your stay. I am sure it was disappointing but I wish we had known it prior to your check in. As a part of apology, We issued a 30% discount to your stay.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Baymont Inn & Suites, Springfield IL welcomes you to the home of warm hospitality. Located 5 miles from historic downtown, less than a mile from Lake Springfield marina and very easy to access from I-55(exit 90). The Inn is surrounded by many local and chain restaurants which will make your stay very convenient. The hotel features indoor/outdoor pool & spa, fitness center, Membership passes to near by fitness place, free hot breakfast buffet every morning and free high speed wireless internet. All of our rooms have all the basic amenities plus microwave & refrigerator. Thank you for reading and now you are only clicks away from our excellent commitment of providing you an exceptional stay. ... more   less 

Additional Information about Baymont Inn & Suites Springfield

Address: 5871 S 6th St. Frontage Rd E, Frontage Road, Springfield, IL 62703
Location: United States > Illinois > Springfield
Price Range: $68 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Springfield 2.5*
Number of rooms: 75
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Also Known As:
Baymont Inn And Suites Springfield
Baymont Inn & Suites Springfield Hotel Springfield
Baymont Inn Springfield
Springfield Baymont Inn
Hotel Style:
#1 Green Hotel in Springfield
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