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Candlewood Suites Springfield

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Candlewood Suites Springfield
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164 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Level Contributor
12 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

This is an outstanding place to stay. At the last minute I needed to make a change in my reservation. I called them and they went out of their way to help. They went above and beyond to make it work for me. The room was nice and clean. I would highly recommend it!

Thank Ruth M
Aurora, Illinois
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The only reason why I didn't give 5 stars is because this property pumps in some fragrance that is pleasant, but may bother a person with allergies....which I'm one. The cleanliness of this hotel was incredible. I was blown away by the cleanliness of the bathroom alone. I've NEVER seen a bathroom this clean!! The fixtures were shining so brightly... More 

Thank Kim M
Yulee, Florida
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 12, 2016

We stayed in this Candlewood Suites the very first week it opened, and we have kept coming back through the years whenever we visit Springfield, and have never been disappointed. The staff is so friendly and helpful, and everything is super-clean, from the rooms to the hallways to the public restrooms. This time, my computer mouse's battery died on Sunday... More 

Thank Dobes5
Marionville, Missouri, United States
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 6, 2016

When I am traveling for work I like to stay at the more extended stay hotels. I prefer the option to eat healthy which is not eating at a restaurant for every meal for a week. When you book these you never know what you are going to get. My suggestions to improve my stay is to have measuring cups... More 

Thank Crissy C
gmcandlewood, Manager at Candlewood Suites Springfield, responded to this review

Thank you for taking the time to review our hotel. We always appreciate feedback and suggestions and will pass them along. I'm pleased your stay was good and we hope to have you come back the next time you're in the Springfield area. Ann L Operations Manager More 

Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 1, 2016 via mobile

Didn't really need a suite but reasonably priced. Bed was comfortable and dvd player is nice. Bathroom was a little rundown and outdated. Maid service is only once a week but I guess most people stay longer than the 2 nights I did. Located close to several restaurants. Parking was tough as there were several work trucks blocking the entrance... More 

Thank Snobal1001
Level Contributor
8 reviews
3 of 5 stars Reviewed June 27, 2016 via mobile

When we got to the hotel on Saturday June 25th in the evening, our room was ready and Shaun did everything he could to help us get accommodated which was great. We had trouble with the door opening so Shaun came up and helped us get it open. Upon entering, the recliner had been torn. The rest of the room... More 

Thank Melinda C
IHGService, Guest Relations Manager at Candlewood Suites Springfield, responded to this review

Dear Melinda C, Thank you for your feedback regarding your stay at Candlewood Suites Springfield, IL. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the bed and customer service. We will address these concerns. We take all reviews positive and negative very seriously, and... More 

vero beach, FL
Level Contributor
49 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed June 17, 2016

Nice kitchen, comfy bed, very clean, good breakfast-what's not to love? It would be hard to find fault with anything here. The high point of our stay though was LeaVell who was working the front desk. He made us feel like we were visiting the good relatives!

1 Thank wanderingMB
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 8, 2016

Passed the clean test....passed the great bed test. Great Front Desk Service, so friendly and very helpful, very genuine. Convenient to attractions which was the reason for the stay. Stayed three nights and was quite pleased. You will be too.

Thank psbren
Level Contributor
5 reviews
5 of 5 stars Reviewed June 6, 2016

When we arrived to check in, the night auditor LeaVell greeted us with a friendly smile and made sure we had everything we needed before we proceeded to our room. Our room was clean and the bed comfortable. It was nice to have a DVD player in the room and borrow movies from the hotel. While we didn't need it... More 

Thank travelor172016
gmcandlewood, Front Office Manager at Candlewood Suites Springfield, responded to this review

Thank you so much for writing a review of your recent stay at Candlewood Suites and for acknowledging my guest service to you. I am so happy that my service helped make your stay with us a memorable one. Thank you again and I look forward to seeing you again. LeaVell More 

Level Contributor
119 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed June 4, 2016

It depends on your needs and priorities, right? If you are looking to save money, if you are traveling with kids, if you have a pet, if you have longer-term needs, if you want to cook your own food . . . this is the place for you! If you're on solo business travel, then there are alternatives in the... More 

Thank JustMyTwoCentsWorth
IHGService, Guest Relations Manager at Candlewood Suites Springfield, responded to this review

Dear JustMyTwoCentsWorth, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our rooms and we certainly appreciate your nice feedback on our staff. On the other hand, we would like to apologize for not living up to your expectations regarding our housekeeping service. We also regret... More 

Questions? Get answers from hotel staff and past guests. Ask a question

52 photos of this hotel

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Bathroom (5)
Room/Suite (8)

Management photos: Courtesy of the property manager

All Management Photos (39)
Room/Suite (22)
Bathroom (1)
Hotel & Grounds (7)
Business Center/Function Rooms (2)
Other (7)
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  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
We are the newest extended stay hotel in the Springfield, Illinois area. The Candlewood Suites is just minutes away from numerous Abraham Lincoln sites including the new Lincoln Presidential Library and Museum, Lincoln's Home, Lincoln's Tomb and New Salem State Park. Other points of interest a short drive away include the Illinois State Capitol, Abraham Lincoln Capitol City Airport, Illinois State Fairgrounds, the Dana-Thomas House and Knight's Action Park. We are also centrally located to several business and government offices, medical centers, restaurants and retail shops. Consider Us Home and experience our Comforts of Home Bedding Collection. Enjoy high-speed Internet and full kitchens in spacious guest rooms for longer visits. Candlewood Suites provides free laundry facilities, unlimited access to a state-of-the-art business center, an exercise room and the Candlewood Cupboard convenience store for meals and snacks. Pets are welcome with a $100 non-refundable fee. Current shot documentation is required. A pet policy must be signed at check-in. Room cleaning is provided once every 7 days. Maximum number of people allowed per room (including children) is 2 in a room with 1 bed and 4 in a room with 2 beds. The front desk is open 24-hours a day. ... more   less 

Additional Information about Candlewood Suites Springfield

Address: 2501 Sunrise Dr, Springfield, IL 62703-5773
Location: United States > Illinois > Springfield
Price Range: $88 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Springfield 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Candlewood Suites Springfield Hotel Springfield
Hotel Style:
#2 Business Hotel in Springfield
#3 Family Hotel in Springfield
#8 Romantic Hotel in Springfield
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