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Sissi Bay Hotel & Spa

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Sissi Bay Hotel & Spa
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709 Reviews from our TripAdvisor Community

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Showing 515: English reviews
Selsey, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Firstly, I read numerous reports on this page about the Sissi Bay Hotel before travelling and was extremely concerned about what to expect, however I find that this hotel is very good, with outstanding features, however, there are areas for improvement. Stayed here in June for a short holiday with a couple of friends. The location is superb, on the... More 

Helpful?
Thank Sam M
SissiBayHotel, Public Relations Manager at Sissi Bay Hotel & Spa, responded to this review

Dear Sam M, Thank you so much for this detailed and kind review. We are so pleased to know that despite your concerns after reading some reviews you chose Sissi Bay Hotel&Spa for your holidays and had a stunning stay with us! We are all working very hard to ensure that we deliver a high standard of service and a... More 

Manchester, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Not quite sure where to start. On the whole the hotel is clean our room was the sea view we'd asked for and was cleaned on a regular basis. We were half board and as soon as the waiter realised this he treated us like second class citizens. Making sure we paid for our drinks and making us feel very... More 

Helpful?
Thank shortbreak62
SissiBayHotel, Public Relations Manager at Sissi Bay Hotel & Spa, responded to this review

Dear shortbreak62, Firstly we would like to thank you for choosing our hotel for your holidays and for the time you spent to share your feelings on your stay. We really appreciate your comments because they give us the opportunity to make improvements and thus offer to all our guests a better service, which ultimately is the goal of Sissi... More 

Kaiserslautern, Germany
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good elderly hotel. Food was good and everyday something different to choose from. We where 3 couples and I had to pay €40.00 for the AC Unit where as the other two couples got it free since it was running all the time. First five days the room was cleaned good but then there must have been a change in... More 

Helpful?
Thank Fun53_11
SissiBayHotel, Public Relations Manager at Sissi Bay Hotel & Spa, responded to this review

Dear Fun53_11, We are very grateful for the time you took out of your day to share your satisfaction with the travel community of Trip Advisor. Our main commitment is to offer the best vacations to our guests, based on the service provided by professionals and the delivery of quality products. Your comments regarding the cleanliness of your room are... More 

Lancashire, UK
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I have written this review to be more of a helpful fact sheet? We arrived at 2.30 a.m. no food was available but we could buy drinks. The room was very hot with no air con remote in the room, this was because it is payable at a cost of €8 per day. For some guests it's included but depends... More 

Helpful?
Thank 01-Well-Travelled-01
SissiBayHotel, Public Relations Manager at Sissi Bay Hotel & Spa, responded to this review

Dear 01-Well-Travelled-01, Thank you for your honest and constructive review. We really appreciate your comments, because it is through these reviews that we can meet our challenges head on. Our staff strives to welcome each guest with our hospitality spirit and assist in any way possible to ensure that everyone has a pleasant stay. Thank you for referencing so many... More 

Nottingham, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Just got back from a lovely week at this hotel and would thoroughly recommend it! As two couples, we had booked two double rooms but when we arrived we were offered to change to a family room so we would be close together and were shown round. We decided to take the family room with air-con included and we were... More 

Helpful?
Thank Katie2097
SissiBayHotel, Public Relations Manager at Sissi Bay Hotel & Spa, responded to this review

Dear Katie2097, What a truly wonderful review and note! It is great to read that you had a lovely stay with us and that you would recommend us. We are working very hard in order to reach or even exceed guests’ expectations and reviews like yours rewards our efforts. We are glad that you enjoyed your family room and that... More 

Peacehaven, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have just had a wonderful 10 days at the Sissi Bay. The hotel does offer value for money but I do believe that air conditioning really should be included and factored into the pricing and when reading the previous reviews it appears that others agree, even though it is clear from the outset that this is a chargeable extra.... More 

Helpful?
Thank Sam T
SissiBayHotel, Public Relations Manager at Sissi Bay Hotel & Spa, responded to this review

Dear Sam T., Thank you for letting us know about the wonderful stay of 10 days you had with us. It's a nice feeling when we accomplished what we aim to do: give a great holiday experience to all our guests! All your kind comments regarding our tasty food, our clean and functional rooms and our helpful and accommodating staff... More 

Greater London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We spent a relaxing week at this lovely hotel in June. Great value and we upgraded to a beautiful set of rooms with private pool at little extra cost. Food was good and varied in the restaurant with a beautiful setting overlooking the sea. We were well looked after by Demetrius. Favourite place was Tropical Bar with Nikki an expert... More 

Helpful?
Thank cathye967
SissiBayHotel, Public Relations Manager at Sissi Bay Hotel & Spa, responded to this review

Dear cathye967, What a nice surprise to read this lovely review! We are so glad to hear that your one week stay with us was such an enjoyable one. Our advantageous location, just in front of the shore, is really a bonus for our guests. The hotel is in a rural setting which is wonderfully peaceful and restful and is... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

To start, the hotel and staff are amazing and the location is beautiful! We arrived at around 1am having travelled from England with 11 family members (including my 1 year old daughter) and first impressions were good. We dragged our luggage to the reception desk, along with 2 wheelchairs and a pushchair and proceeded to check in. We were informed,... More 

Helpful?
1 Thank Adam A
SissiBayHotel, Public Relations Manager at Sissi Bay Hotel & Spa, responded to this review

Dear Adam A, Thank you for your sending us your feedback following your recent stay in our hotel. We are so glad that you had an amazing stay with us despite the unfortunate incident of the first night which was beyond our control. All your nice comments regarding our beautiful location and facilities, the amazing staff, the fantastic Cretan Evening,... More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

First of all, if it were possible I'd rate 3,5stars! Even though we didn't go AI, the food is a big part of any hotel. Thats the only thing where the stars did go. The food was not very good. Don't get me wrong, they offer a big variety but i feel like the quality of the ingredients is very... More 

Review collected in partnership with Windows 10 app

Helpful?
Thank Baetzi
SissiBayHotel, Public Relations Manager at Sissi Bay Hotel & Spa, responded to this review

Dear Baetzi, Thank you for taking the time to write your review. We read very carefully your comments and we feel sorry that we did not fully meet your expectations regarding the food. Feedback such as yours does assist us with continual improvements across the resort and operations. We have shared your comments with our restaurant’s Chef. This is not... More 

Wirral
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If your looking for a relaxing holiday this is certainly a hotel and location to consider. The grounds of the hotel are fairly large, and with 4 pool areas you can always find a sun bed, or quiet spot. The room we stayed in was fairly large, and clean, although lacking in drawer space for clothes. The one big down... More 

Helpful?
Thank Harry B
SissiBayHotel, Public Relations Manager at Sissi Bay Hotel & Spa, responded to this review

Dear Harry B, Thank you for taking the time to review our hotel after your recent stay with us. It is so wonderful to read how relaxing was your holidays with us. Actually this is exactly what we offer to our guests: a moment of relaxation and tranquility away from the noise of the cities. All your kind comments regarding... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking

Additional Information about Sissi Bay Hotel & Spa

Address: Papatheodorou Str. | 2 km from the main highway, Sissi, Crete 72400, Greece
Location: Greece > Crete > Lasithi Prefecture > Sissi
Price Range: $54 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sissi Bay Hotel & Spa 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Sissi Bay Hotel Sissi
Sissi Bay Hotel And Spa
Sissi Bay Hotel & Spa Crete
Hotel Style:
#4 Spa Hotel in Sissi
#6 Luxury Hotel in Sissi
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