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Castello Village Resort

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#7 of 20 Hotels in Sissi
Certificate of Excellence
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Castello Village Resort
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272 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Liverpool, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Really friendly place, staff always looked happy to talk. Razvan at the smaller pool bar was brilliant, my kids loved him, really friendly and kept the kids entertained. Sevi was great as well. Room was a bit dated but was fine, cleaners worked really hard and again were always smiling. Would recommend this for families.

Helpful?
Thank G M
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

Thank you very much for taking your time to share your experience in Castello Village Resort. We are really delighted to hear that your visit to our hotel was perfect in all respects and that you had a wonderful stay! Your kind comments for our staff are greatly appreciated. Customer care is amongst our highest priorities and it is always... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

I'm 17 years old and this hotel was perfect for me at my age and for all other ages too. There is always entertainment here even if it's not planned to be on like the bar stays open for a long time which is good because not everyone wants early nights. The staff don't act like they are at work... More 

Helpful?
1 Thank Ethan M
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

Thank you for taking the time to share your feedback about Castello Village Resort. I was very pleased to learn how much you enjoyed your stay with us and your kind comments are greatly appreciated. Our guests’ care is amongst our highest priorities and it is always gratifying to receive such praise. It is the aim of the Castello Village... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

After 3 months of checking out all the 3/4* hotels around Crete we decided on Castello Village as it was suitable for a large family. We travelled with our 5 children and friends. Both of us had good sea views with a 2 bed apartment and sofa bed in the lounge/kitchen/dining area. On arrival after being in Elounda/Spinalonga for a... More 

Helpful?
2 Thank Caroline W
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

It was indeed very kind of you to share your experience at the Castello Village Resort and that our quality of services, facilities and entertainment exceeded your expectations. Let me kindly note that, we are proud with all the members of the team at the Castello Village Resort who always take a part in making our guests’ stay special, delivering... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

What a fabulous place ! Sissi in crete is lovely Castello Village Resort is a fab fun filled Hotel/Apartments we would like to thank Kostas an Amhed for great service an fab entertainment an looking after our boy! They give 110% !! Was laughing from start to finish 😂 All the staff at the Castello Village Resort are both very... More 

Helpful?
1 Thank Pinkys B
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

First of all I would like to thank you for taking the time to offer us feedback regarding your stay at the Castello Village Resort. We are delighted to note that we have managed to create a really nice and welcomed atmosphere for you and that you remained completely satisfied with all aspects of service in our hotel. We were... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

καλό απόγευμα Excellent accommodation for family young kids, couples and oldies. Very clean nice food. All Staff and management cleaners waiters jannis yannis ervis sorry I can't remember all the names very friendly always smiling excellent will take care of all your needs and requirements very helpful. Had a very nice time at this hotel and plenty to do locally.... More 

Helpful?
Thank ilikeeating1984
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

Thank you for taking the time to share your wonderful feedback with us, regarding your family holidays in Castello Village Resort. It is a great compliment to hear that we met your expectations and you have a very nice time at the Castello Village Resort with plenty to do locally. Thanks again for pointing out the service, the cleanness and... More 

Midi-Pyrénées
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is not the type of hotels we usually go for, but, at the end, we were happy with our stay. located in Sissi, we expected a place with a bit of authenticity. But this is a village just made for tourists (hotels, restaurants, souvenir shops and car rentals), however, pleasant. I think I was a bit naive on... More 

Helpful?
Thank vincent3111
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

Thank you for having taken the time to post your feedback following your visit to the Castello Village Resort. We are glad to read that you were happy with your stay with us. We were however very sorry that your stay in our hotel did not entirely meet your expectations and apologize for the disturbance and frustration caused by some... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had a wonderful time at this resort, a family of five including two teenagers and a child of 11. The service was wonderful, friendly, attentive. Everything is very well run. There is even a daily doctor who visits on site, which was a nice touch. The layout of the resort is great and the two pools with bars are... More 

Helpful?
1 Thank Julia B
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

We would like to thank you for taking your time to share your feedback of your recent stay in Castello Village Resort. It is a great pleasure to read that you have a wonderful family time with us and we exceeded your expectations. We do appreciate your feedback and we continue to strive to improve our standard of service at... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

i booked this hotel especially as it said it was at the sea front but not knowing there was no beach unless you walked for about 15 minutes and as my mother had athritis this was not an option, I would not advise this hotel for any one with mobility problems as it also containes a number of steep slopes... More 

Helpful?
1 Thank sanric1862
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

Thank you for taking the time to share your feedback with us. It's a great pleasure to know that you enjoyed our cleanness, our friendly and helpful staff. On the other hand, we apologize that we were not able to meet your expectations in total. Allow me to say that we have big respect for all our guests and always... More 

Saint-Petersurg
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel in the beginning of June. The hotel is at the sea shore. Our room was spacious and overlooking the pool. Hotel offers tasty breakfasts and dinners with big variety of meals. We liked the service. The room was well cleaned. Every evening ther were different entertainment programs and shows. The beach is public and very... More 

Helpful?
Thank Alanin
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

It was indeed very kind of you to share your memorable experience with us and it was a real pleasure to hear how much you enjoyed your stay at the Castello Village Resort. We are absolutely delighted that everything exceeded your expectations, and that our staff impressed you with their service etiquette. We’re looking forward to welcoming you back at... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Internet
  • Room Service
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Located in the picturesque seaside village of Sissi, Castello Village is a bungalow-apartment complex, built around a series of pools and bars. The buildings are laid out like a village, with each studio and apartment self-contained for privacy and comfort. Constructed in a traditional Cretan style, the resort has colourful buildings, abundant gardens, sundrenched terraces, panoramic sea views, and an imposing mountain backdrop.The resort is famous for its friendly, attentive staff, who are always on hand to meet guests' needs and make sure they enjoy their stay. It is a family hotel, where your children can enjoy every minute of their holidays, in a safe environment, attended by qualified staff.With delicious food, a warm, relaxed atmosphere, and a day-and-night programme of activities and entertainment, Castello Village is the perfect destination for a relaxing family vacation or a romantic holiday.Yet the resort is only a few steps away from the centre of the lively village of Sissi, with its numerous bars, coffee shops, tavernas, restaurants, souvenir shops, and boutiques.With personal service from a modern management team and fully trained staff, guests can be assured of the highest standards of comfort, relaxation, and enjoyment at this popular holiday destination. ... more   less 

Additional Information about Castello Village Resort

Address: Papatheodorou, Sissi, Crete 724 00, Greece
Location: Greece > Crete > Lasithi Prefecture > Sissi
Price Range: $43 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castello Village Resort 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Castello Village Sissi
Castello Village Resort Crete/Sissi
Hotel Style:
#4 Spa Hotel in Sissi
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