We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Castello Village Resort

Show Prices
#9 of 20 Hotels in Sissi
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Castello Village Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

312 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 153: English reviews
Salford, Manchester
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago

We travelled back to the Hotel in July 2016 after a three year break away trying other destinations and as a couple instead of with the 3 children who have griwn up coming here due to the safe relaxed atmosphere this Hotel offers to families. As with our previous stays over the last 15 years we were not disappointed. Our... More 

Helpful?
Thank Nikki1908
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

Many thanks for your positive, rewarding and encouraging comments in relation to your multiple accommodations at the Castello Village Resort. We are glad to read that a pleasant stay at our hotel and that all of our services were again at your full satisfaction. We certainly look forward to welcoming you back and extend once again the warm and well-known... More 

Godalming, England, United Kingdom
Level Contributor
77 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 26, 2016 via mobile

I visited this hotel very recently & was pleased to report that we were upgraded to the sister hotel Castello Boutique Spa which is a five star hotel. The reason for this was that a flight had been cancelled and residents had to stay on. We were shown around the Castello Village Hotel the day after we arrived as we'd... More 

Helpful?
1 Thank Steve B
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

Thank you for taking the time to share your feedback for Castello Resorts with us. As we can see from your comments you were indeed satisfied with your accommodation upgrading and found everything as you expected and our staff even beyond expectation. It will be a pleasure to host you again, and we look forward to welcome you back at... More 

Germany
Level Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed October 26, 2016

Important: A bartender informed us that the hotel will be renovated once it closes for the season this year. So some of the things I’ve written about in this review may not apply anymore for the vacation season of 2017. Arrival The village of Sisi is about a 45 minute drive from Heraklion Airport; it would be faster (it isn't... More 

Helpful?
Thank HDBGermany
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

Thank you for taking the time to tell us so many points of your recent stay in our hotel. Unfortunately it seems you have left our hotel with a mixed impression, which is a challenge for next season, after Castello Village Resort’s renovation and our wistful longing to make our very best to satisfy all the guests. We suppose that... More 

A TripAdvisor Member
Reviewed October 13, 2016 via mobile

I have problem with booking and they resolve my problem very quickly. Nice place to have relax. Very good hotel and service!!!!!! Special thanks to manager hotel and all team! Advicing visit this hotel. George

Helpful?
Thank A TripAdvisor Member
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

Thank you very much for sharing your experience about your recent stay at our hotel. It was a pleasure to read that the hotel staff was able to accommodate your every need. On behalf of the whole team of Castello Village Resort, I would like to thank you for the motivating comments. It is an honor for us and it... More 

Holmfirth, England, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 12, 2016

Just arrived back from a week here in a sea view apartment. Lovely apartment and cleaned daily despite it saying every other day on info sheet. Apartment 455 had a huge balcony which would have been great for a couple of sun lounges, but on asking if we could hire two we were told it was against health and safety,... More 

Helpful?
1 Thank Margaret M
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

We would like to thank you for taking time to share your review regarding your experience at Castello Village Resort. We do appreciate your feedback and we continue to strive to improve our standard of service at all times. We try to do our best to always make the stay of our guests the most enjoyable and having any feedback... More 

Shropshire
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 10, 2016

Arrived back last week after 10 days at this hotel. As we booked rather late, we only had a choice of a studio apartment. These are VERY BASIC!! I had to push the dressing table in front of the door in order not to stub my toes every time I manoeuvred from the side of th bed! The bathroom is... More 

Helpful?
1 Thank Billshaz
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

Thank you for the review that you have posted on Trip Advisor. As we endeavor to always be aware of the opinions of our guests and are always improving our high standards. Furthermore, I would like to thank you for your kind words about the hotel’s staff. We have all the respect to your comments for our hotel, and we... More 

Wrexham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 9, 2016

We arrived back after 10 nights at this hotel and words cannot give enough praise to the hotel! The staff are the most courteous, helpful and welcoming people I have ever come across (evey single one of them) nothing is too much trouble for them. The chef serves up the highest quality and absolutely delicious food which is a different... More 

Helpful?
1 Thank mazgreen2016
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

Thank you for taking the time to share your experience with us and for writing such a wonderful review. Your comments are highly appreciated. It was certainly very rewarding to all of us at the Castello Village Resort to read that you had a pleasant stay in our hotel and that you were especially pleased with the staff, cleanness, food... More 

Lancashire, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 7, 2016

I can't speak highly enough of the Castello Village. As so many other people have said, the staff are really welcoming and and the hotel is clean, comfortable and imaginatively designed. The restaurant has a lovely tree planted courtyard area allowing both indoor and outdoor dining with the helpful, friendly staff. The food was great with lots of variety on... More 

Helpful?
1 Thank Zeentee
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

Thank you for taking the time to share your review with us here on TripAdvisor. Thank you as well for your precious words for our valuable staff. Your feedback is of great importance to us. We continually strive make every effort to ensure that the service is of the highest standard and kindly let you know that your comments are... More 

Leeds, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 5, 2016

From the moment you arrive at the hotel you are made to feel welcome and nothing is too much trouble for the friendly staff. Rooms are spacious and the refurbished rooms are of a very good standard. Food is very good with lots of choice to suit all tastes,the half board option is well worth the small amount extra that... More 

Helpful?
Thank Sally r
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

It's great to know that you enjoyed your stay and the hotel's facilities including the room and our restaurant food. We are also glad that you found our staff to friendly. It gives us great pleasure when our guests enjoy every aspect of their stay. We do take pride in catering to our guests’ needs and are very pleased you... More 

Cologne, Germany
1 review
Reviewed September 27, 2016

I stayed at the hotel with a friend for a week in September. We checked in quite late and the restaurant was already closed, but the restaurant staff had prepared a meal for us, which was very attentive. We checked into room 354. The room was quite small, the furniture outdated. We were however able to move to a bigger... More 

Helpful?
Thank Christina S
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort, responded to this review

Thank you for taking the time to share your feedback about Castello Village Resort. Your positive review encourages our team members to accommodate our guests to the highest standards. Thank you once more for your kind words concerning our hotel, food, room, cleanness and mostly our staff. We’re proud that your stay in Castello Village Resort exceeded your expectations. Looking... More 

Questions? Get answers from hotel staff and past guests. Ask a question

339 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (207)
Viewed
Hotel & Grounds (39)
Viewed
Pool/Beach Area (30)
Viewed
View from Room (14)
Viewed
Room/Suite (29)
Viewed
Family/Play Areas (5)
Viewed
Dining (10)
Viewed
Bathroom (5)
Viewed
Other (75)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (104)
Viewed
Main Pool (13)
Viewed
One Bedroom Apartment (28)
Viewed
Dining (36)
Viewed
Second Pool (10)
Viewed
The Hotel (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Room/Suite (12)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (3)
Viewed
Dining (1)
Viewed
View from Room (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Sissi
0.1 mi away
Sissi Bay Hotel & Spa
0.3 mi away
Maritimo Beach Hotel
Maritimo Beach Hotel
#5 of 20 in Sissi
432 reviews
13.0 mi away
SENTIDO Vasia Resort & Spa
Show Prices
Show Prices
Show Prices
0.0 mi away
Sissi Mare
Sissi Mare
#10 of 20 in Sissi
56 reviews
0.6 mi away
smartline Vasia Village
11.8 mi away
Elounda Residence
Elounda Residence
#18 of 36 in Elounda
871 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Located in the picturesque seaside village of Sissi, Castello Village is a bungalow-apartment complex, built around a series of pools and bars. The buildings are laid out like a village, with each studio and apartment self-contained for privacy and comfort. Constructed in a traditional Cretan style, the resort has colourful buildings, abundant gardens, sundrenched terraces, panoramic sea views, and an imposing mountain backdrop.The resort is famous for its friendly, attentive staff, who are always on hand to meet guests' needs and make sure they enjoy their stay. It is a family hotel, where your children can enjoy every minute of their holidays, in a safe environment, attended by qualified staff.With delicious food, a warm, relaxed atmosphere, and a day-and-night programme of activities and entertainment, Castello Village is the perfect destination for a relaxing family vacation or a romantic holiday.Yet the resort is only a few steps away from the centre of the lively village of Sissi, with its numerous bars, coffee shops, tavernas, restaurants, souvenir shops, and boutiques.With personal service from a modern management team and fully trained staff, guests can be assured of the highest standards of comfort, relaxation, and enjoyment at this popular holiday destination. ... more   less 

Additional Information about Castello Village Resort

Address: Papatheodorou, Sissi, Crete 724 00, Greece
Location: Greece > Crete > Lasithi Prefecture > Sissi
Price Range: $39 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castello Village Resort 3*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com and Travelocity so you can book your Castello Village Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Castello Village Sissi
Castello Village Resort Crete/Sissi
Hotel Style:
#5 Spa Hotel in Sissi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Castello Village Resort staff and other travelers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from Castello Village Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Sea view is worth the upcharge! Ideally at the lower bar, as it closes early.”
  • Room 353
  • Closet space...
  • Balcony of room 403
 of 5 bubbles HDBGermany, Oct 26, 2016 | Read review
“Sea view a must”
 of 5 bubbles 326MargaretM, Oct 12, 2016 | Read review
“Sea view room was stunning”
 of 5 bubbles mazgreen2016, Oct 9, 2016 | Read review
“Room 104 opens on to the poolside, handy if you intend to spend much time there and is also handy for reception, the bar and the restaurant.”
 of 5 bubbles Zeentee, Oct 7, 2016 | Read review
“Room 701 is excellent for a young couple with a child. Right next to the pool and the play area.”
 of 5 bubbles AndyK1957, Sep 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay