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    Castello Village Resort

    Papatheodorou, Sissi, Crete 724 00, Greece
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    May 7
    May 8
    1 room, 2 adults, 0 children
    Traveler (208)
    Room & Suite (78)
    Pool & Beach (57)
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    Overview

    • Excellent31%
    • Very good39%
    • Average16%
    • Poor7%
    • Terrible4%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    Spa
    3 Star Hotel
    All hotel details
    Similar nearby hotels
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    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveler rating
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    Reviewed February 22, 2017

    This holiday was a shambles before it even began. When booking the holiday through a1 travel they had the 5* sister hotel (Castello Boutique Resort and Spa) as the name of this hotel so we thought we were staying there until we received the invoice...More

    Helpful?1  
    Response from KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort

    We would like to thank you for taking time to share your review regarding your experience at Castello Village Resort. As we endeavor to always be aware of the opinions of our guests and are always improving our high standards. We have all the respect...More

    Reviewed December 30, 2016

    We booked into the hotel very late at night and were immediately disappointed with the room. It was very basic and the shower was a tray with a shower curtain. The following day we spoke to Dimitrios who couldn't have been any more helpful. He...More

    Helpful?1  
    Response from KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort

    Thank you for taking the time to tell us some points of your recent stay in our hotel. Unfortunately it seems you have left our hotel with a bad impression, which is a shame as we wanted to make our very best to satisfy our...More

    Reviewed November 20, 2016

    We travelled back to the Hotel in July 2016 after a three year break away trying other destinations and as a couple instead of with the 3 children who have griwn up coming here due to the safe relaxed atmosphere this Hotel offers to families....More

    Helpful?
    Response from KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort

    Many thanks for your positive, rewarding and encouraging comments in relation to your multiple accommodations at the Castello Village Resort. We are glad to read that a pleasant stay at our hotel and that all of our services were again at your full satisfaction. We...More

    Reviewed October 26, 2016 via mobile

    I visited this hotel very recently & was pleased to report that we were upgraded to the sister hotel Castello Boutique Spa which is a five star hotel. The reason for this was that a flight had been cancelled and residents had to stay on....More

    Helpful?1  
    Response from KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort

    Thank you for taking the time to share your feedback for Castello Resorts with us. As we can see from your comments you were indeed satisfied with your accommodation upgrading and found everything as you expected and our staff even beyond expectation. It will be...More

    Reviewed October 26, 2016

    Important: A bartender informed us that the hotel will be renovated once it closes for the season this year. So some of the things I’ve written about in this review may not apply anymore for the vacation season of 2017. Arrival The village of Sisi...More

    Helpful?1  
    Response from KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Village Resort

    Thank you for taking the time to tell us so many points of your recent stay in our hotel. Unfortunately it seems you have left our hotel with a mixed impression, which is a challenge for next season, after Castello Village Resort’s renovation and our...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Bar/Lounge
    • Spa
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $41 - $108 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in Sissi
    Photos
    Traveler (208)
    Room & Suite (78)
    Pool & Beach (57)
    Dining (47)
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    Questions & AnswersAsk a question
    Delia M
    Hy everyone, I'm a little bit stressed out about our first vacation here with our 2y old son. From your experience, is this hotel really suitable for children? Playground, food, cleaning.... And does anyone know how the double standard room looks like? :) Thx & have a nice day
    March 30, 2017|
    Answer Show all 4 answers
    Response from KRITSOTAKISNIKOS | Property representative |
    Good morning from sunshine Crete. Herewith I would like to introduce myself as the Gen. Manager of Castello Resorts and to thank you for your preference to our hotel. Regarding your question, kindly let you know that our... More
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    Lisa M
    Hi, Can you please let me know the layout of beds are for the deluxe family room Thank you
    March 4, 2017|
    Answer Show all 2 answers
    Response from KRITSOTAKISNIKOS | Property representative |
    Good morning from sunshine Crete. Herewith I would like to introduce myself as the Gen. Manager of Castello Resorts and to thank you for your preference to our hotel. Regarding your question, kindly let you know that in... More
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    AlanUk22
    Good evening, We are looking at staying at your hotel can I ask does the deluxe family room have a double bed and a single bed? We are travelling with a baby and a 7yr and was hoping to use a baby cot and a single bed for the kids? Is this the case or is it a double bed and a sofa? Regards Alan
    January 27, 2017|
    Answer Show all 3 answers
    Response from KRITSOTAKISNIKOS | Property representative |
    Dear Mr. Alan, Herewith I would like to introduce myself as the Gen. Manager of Castello Resorts and to thank you for your interest for our hotel. Kindly let you know that we can provide baby cot and extra bed or sofa bed... More
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