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Castello Boutique Resort & Spa

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#1 of 20 Hotels in Sissi
Certificate of Excellence
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Castello Boutique Resort & Spa
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611 Reviews from our TripAdvisor Community

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Showing 485: English reviews
West Yorkshire
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just returned from a 12 night stay earlier this week and would definitely consider staying again but would upgrade next time from the superior room we had (via Jet 2) which we found pretty basic for a 5 star. The welcome on arrival was outstanding - Thomas outside waiting to get our cases and used our names. The check-in was... More 

Helpful?
Thank Roz G
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Your comments are very valuable to us and we want to express our gratitude to you for taking the time to share your experience at our property. It is pleasing to know that during your time at the Castello Boutique Resort & Spa you enjoyed your accommodation and the service. We are grateful that you pointed out some aspects that... More 

London, UK
Level Contributor
266 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We booked through Small Luxury Hotels on an 8 day half board package in a superior room with private pool. The tone for the stay was set when we arrived nearly 4 hours late at 02:00 after the airport at Heraklion was closed for runway emergency cleaning. Our included transfer was waiting and we were amazed that a very senior... More 

Helpful?
Thank mfranks911
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for your kind comments and for sharing your experience on TripAdvisor, as well. We are happy to understand that you enjoyed our hospitality, your accommodation and our food in total. We also feel happy to know that your room did meet your expectations and that you appreciated its comforts. Understanding that you found our staff to be pleasant... More 

Ipswich, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have just returned from a week at this wonderful hotel. We needed a relaxing break and this hotel/location made that possible. The hotel itself is amazing, spotlessly clean and has everything you want. Our room (404) was perfect with its own pool. The Spa and Spa menu tempted us on more than one occasion - and we were certainly... More 

Helpful?
Thank None015
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

It was indeed very kind of you to share your memorable experience with us and it was a real pleasure to hear how much you enjoyed your stay at the Castello Boutique Resort & Spa. We are absolutely delighted that everything exceeded your expectations, and that our staff impressed you with their service etiquette. We’re looking forward to welcoming you... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Just came back from a extremely relaxing week at Castello. All the staff were very friendly and helpful, always available and smiley. Food, pool and rooms were outstanding! Spa treatment was best yet too. Highly recommended

Helpful?
1 Thank natgreen78
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

It is with much pleasure we received your beautiful review regarding your stay at the Castello Boutique Resort & Spa. We thank you very much for sharing with us your experience and it makes us truly happy to know that our facilities and services have met your expectations, in particular ‘‘Food, pool and rooms were outstanding! Spa treatment was best... More 

York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We visited this hotel 2 years ago and were impressed then, but this time it just got better. The staff are the most friendly, helpful and engaging I have come across in a very long time. From Thomas on the front steps, through to the evening turn down girl, everyone is so genuinely pleasant. I'd like to express my particular... More 

Helpful?
Thank mallardmal2015
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for your preference for Castello Boutique Resort & Spa and for sharing your second experience of our hotel with the readers of the Trip Advisor website. We are delighted to read that you so enjoyed much more your second stay with us. It is the aim of our staff to create an ambience for our guests that they... More 

South Croydon
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a lovely stay at this wonderful hotel. Located in Sissi, it is a small adult only hotel. While a modern hotel, it stands in the shadow of an Orthodox church which creates a beautiful setting. First the rooms were very comfortable and a good size, and the beds are huge. The restaurant serves an excellent breakfast with a... More 

Helpful?
Thank Marcus B
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to share your thoughts and memorable experience at Castello Boutique Resort & Spa. It was a real pleasure to hear how much you enjoyed your stay with us and especially rewarding to know that you have found our service and facilities to your satisfaction and that all our personnel fulfilled your expectations with its... More 

East Riding of Yorkshire, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I visited the Castello Boutique hotel early September for 1 week, we were greeted by Thomas with his enormous smile. I had e-mailed the hotel as soon as we booked to request a high floor with a sunny balcony, this is exactly what we were given. After booking in with the lovely lady on the reception who... More 

Helpful?
2 Thank Linda6459
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you very much for your feedback. It is great to know that you enjoyed your stay with us and spent relaxing times. From the other hand, I am sorry if we were not able to meet in full your expectations. We always strive to provide our guests with the best experience, and I will definitely investigate this matter with... More 

London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our second year visiting a Greek island (last year was Rhodes) and I can definitely recommend Castello Boutique. The hotel is a good size and great that it is adult only so for those without children it is a fantastic place to relax in peace and quiet. Sisi itself is equally great and this adds to the advantages of this... More 

Helpful?
1 Thank Davesheppard
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to share your feedback with TripAdvisor community. Your comments are very valuable to us and we want to express our gratitude to you for taking a moment to share your experience at our property. It is pleasing to know that during your time at Castello Boutique Resort & Spa you enjoyed its Adults Only... More 

Shoreham-By-Sea
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We found this hotel good overall generally but there were a few things that prevented us from giving it a 5 rating (my true rating would probably be just under a 4 - but it's definitely better than a 3)! First the good - most of the staff were excellent (especially Eleni and Thomas) - although there were one or... More 

Helpful?
1 Thank Martyn S
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you very much for your review. We would like to thank you for choosing Castello Boutique Resort & Spa, a proud member of Small Luxury hotels of the World, for your recent travel to Crete. From the other hand, we are sorry to hear that we did not meet your expectations in total. We took into consideration all of... More 

Sherborne, United Kingdom
Level Contributor
113 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

We originally stayed in room 203 but we had 2 nights of noise from the bar ( not loud music just loud people!) & as soon as we complained we were moved to room 401, which was at the back of the hotel & much quieter, based on those 2 rooms I would imagine all the rooms are as lovely... More 

Helpful?
1 Thank gypsy064
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for sharing your valuable opinion online. We are very glad to hear how much you enjoyed your recent stay at Castello Boutique Resort & Spa and found all our facilities to you utmost satisfaction. It’s very rewarding to know that we were able to offer you an enjoyable and memorable holiday. Once again thank you for your kind... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Free Breakfast
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Stylish high-quality design is the hallmark of this deluxe boutique resort, situated in one of the most beautiful and sought-after locations in Crete, the traditional seaside village of Sissi. Recalling a bygone era of gracious living, Castello Boutique Resort & Spa offers the personalized service and amenities required by today's discriminating traveler. Since 2015 Castello Boutique Resort and Spa became adult only hotel and have entered the SLH family- Small Luxury Hotels of the world. ... more   less 

Additional Information about Castello Boutique Resort & Spa

Address: Papatheodorou, Sissi, Crete 724 00, Greece
Location: Greece > Crete > Lasithi Prefecture > Sissi
Price Range: $120 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Castello Boutique Resort & Spa 5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Castello Boutique Resort And Spa
Castello Boutique Hotel Sissi
Castello Boutique Resort & Spa Crete/Sissi
Hotel Style:
#1 Family Hotel in Sissi
#1 Spa Hotel in Sissi
#1 Romantic Hotel in Sissi
#1 Luxury Hotel in Sissi
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