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Castello Boutique Resort & Spa

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#1 of 20 Hotels in Sissi
Certificate of Excellence
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Castello Boutique Resort & Spa
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589 Reviews from our TripAdvisor Community

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Showing 468: English reviews
South Ayrshire, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

From the minute we arrived we were made to feel very welcome and relaxed. The hotel is small and friendly, exactly what we look for. The central location gives easy access to all areas of Sissi which is small enough to know your way around quickly but big enough to be interesting. Spacious modern rooms (we were in a junior... More 

Helpful?
Thank koko328
Crewe
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

The hotel staff are just amazing. From the moment you arrive and Eleni helps you with a guided tour of the facilities and your room, you feel very special. All the bar staff are friendly and efficient as are all those in the restaurant. The food is great and has something for everyone. The pool area is very clean and... More 

Helpful?
Thank Jacqui H
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you very much for sharing your experience with us, concerning your recent stay at the Castello Boutique Resort & Spa. It was a real pleasure having you as our guests and we were delighted to read that you have very much enjoyed your stay with us. Our aim always been to provide the best possible service and facilities to... More 

York, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I don't know where to start..... AMAZING! We stayed here as an early 20th anniversary treat and it was so special. We were greeted by Thomas who took our luggage straight to our room whilst we were given drinks and a cooling facecloth during check in. We were briefly shown around before being taken to our upgraded room, a junior... More 

Helpful?
1 Thank hothothot71
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you so much for your detailed and wonderful comments on Tripadvisor. As we can see from your comments, you were indeed satisfied with your choice and they are indeed valuable to us, as they help us in our committed effort to exceed guests’ expectations and create value at every encounter. As you have mentioned, we assure you that our... More 

Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Fabulous hotel lovely staff who cannot do enough for you at anytime of the day or night. There is lots of choice for breakfast. We tried the restaurant one night it was ok but there are so many excellent restaurants near by I would recommend bed and breakfast only. Also had a burger from the pool bar unfortunately I couldn't... More 

Helpful?
Thank Thomasjake
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to share your review with us here on TripAdvisor. Your feedback is of great importance to us and I am sorry to hear that the burger did not entirely meet your expectations. We continually strive make every effort to ensure that the service is of the highest standard and kindly let you know that... More 

Marske-by-the-Sea, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Well we came with an open mind to this hotel but had read many great reviews so hoped we weren't disappointed! We were NOT! Yes of course you can find fault and you can with everything in life but these would be trivial things and not really worth a mention! Things we were impressed with... The staff ARE incredible, i... More 

Helpful?
Thank MFitness
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you very much for your time to share this great review of your stay at the Castello Boutique Resort & Spa. It is great to read that you had a overall enjoyable stay with us from the moment you checked in and enjoyed our facilities. Your kind comments regarding the service you received from our staff are really appreciated.... More 

Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We returned here after having a wonderful holiday here last year. On arrival we were greeted by the best bellboy (Thomas) ever who remembered us from last year. Everything was fabulous and we cannot fault any of the the staff from the manager to the waiters, bar staff and even the cleaners. Everybody was so friendly. We were half board... More 

Helpful?
Thank KevH19
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for your comments and for sharing with us two times experiences at Castello Boutique Resort & Spa. We understand that you found our staff to be pleasant, makes us very proud of our daily commitment to meet Guest's needs. Your kind words make us feel proud to work with high standards in an ‘‘Adults Only’’ hotel, but also... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

A 2 week holiday at Castello boutique is just what the dr ordered! After a comfortable private taxi to the hotel, we were greated at the door with a welcome drink and friendly staff. We were shown to our room which was very nice and clean. The food here was amazing and very close the town , although the food... More 

Helpful?
Thank Sarah R
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

We would like to thank you for choosing us for your recent travel to Crete. It is a great reward and encouragement for us to hear that Castello Boutique Resort & Spa is the "Best hotel you've stayed in Europe ". Your feedback is very motivating, as it makes us want to keep doing our best to provide our guests... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Just back from a lovely week at the Castello Boutique. We had a very relaxing break from start to finish. Staff throughout the hotel were both friendly and professional at all times. Nothing was too much trouble for them. Lots of little touches eg food and drinks in the room as we arrived late at night were appreciated. The whole... More 

Helpful?
1 Thank E A
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for taking the time to share your feedback about Castello Boutique Resort & Spa. Your positive review encourages our team members to accommodate our guests to the highest standards. Thank you once more for your kind words concerning our location, hotel, room, cleanness and mostly our staff. We’re proud that your stay in Castello Boutique Resort & Spa... More 

Edinburgh, Scotland
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from a wonderful holiday at the Costello Boutique Resort and Spa. My wife and I simply cannot rate the hotel highly enough. It's one of the nicest hotels we've ever stayed in. The hotel - accommodation, dining area, reception area, bar, pool and spa - is kept in pristine condition, absolutely spotless. The variety and quality of the... More 

Helpful?
3 Thank jeffchalmers
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

It is with much pleasure we received your beautiful detailed review regarding your recent stay at the Castello Boutique Resort & Spa. We thank you very much for sharing with us details of your experience and it makes us truly happy to know that our facilities and services have met your expectations, in particular the variety and quality of the... More 

Cambridge, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A really welcoming hotel, we were looked after from arriving to leaving, in a friendly rather than intrusive way. Arrived late at night (might have been better to get a taxi rather than using the transfer minibus), we were expected and welcomed, and a complimentary cold meal (we phoned to organise this) and bottle of wine were waiting in our... More 

Helpful?
1 Thank TandF-2016
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you very much for having chosen Castello Boutique Resort & Spa for your recent holiday and for sharing your review with the online community. We very much appreciate your nice comments about our hospitality, service, food and beverages, the room, the location of our property and of course our big value staff. We greatly look forward to welcoming you... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Free Breakfast
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Stylish high-quality design is the hallmark of this deluxe boutique resort, situated in one of the most beautiful and sought-after locations in Crete, the traditional seaside village of Sissi. Recalling a bygone era of gracious living, Castello Boutique Resort & Spa offers the personalized service and amenities required by today's discriminating traveler. Since 2015 Castello Boutique Resort and Spa became adult only hotel and have entered the SLH family- Small Luxury Hotels of the world. ... more   less 

Additional Information about Castello Boutique Resort & Spa

Address: Papatheodorou, Sissi, Crete 724 00, Greece
Location: Greece > Crete > Lasithi Prefecture > Sissi
Price Range: $141 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Castello Boutique Resort & Spa 5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Castello Boutique Resort And Spa
Castello Boutique Hotel Sissi
Castello Boutique Resort & Spa Crete/Sissi
Hotel Style:
#1 Romantic Hotel in Sissi
#1 Luxury Hotel in Sissi
#1 Spa Hotel in Sissi
#1 Family Hotel in Sissi
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