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Castello Boutique Resort & Spa

#1 of 20 Hotels in Sissi
Certificate of Excellence
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Papatheodorou, Sissi, Crete 72400, Greece
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565 Reviews from our TripAdvisor Community

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Showing 451: English reviews
London, United Kingdom
Level Contributor
199 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

So glad we ended our stay in Crete at this hotel - we had been on the island for 2 weeks and finished with 4 nights here, which was very relaxing as we had done quite a bit of travelling and sightseeing. The fact it is adults only meant it was a nice relaxed and mellow atmosphere, without being totally... More 

Helpful?
Thank FSHK
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for sharing your thoughts on the Castello Boutique Resort & Spa with the Trip Advisor website. We are delighted that you enjoyed our resort so much. Your detailed comments shall be passed on to the staff who will be happy that you acknowledged their hospitality that made you stay with us. It is our aim to offer memorable... More 

Stroud, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Booked in to the Costello Boutique for a 10 night break and we were very happy with all the staff and the Hotels location. Having busy jobs in the UK we needed to relax and enjoy the time away , we would recommend this Hotel and thanks again to all the staff.

Helpful?
1 Thank Paul L
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

We would like to thank you for taking the time to post your review here in TripAdvisor and further more for choosing to stay with us. Your positive words are very much appreciated. We are pleased to read that you have had nothing but positive experiences and that all your expectations were met. The Castello Boutique Resort & Spa strives... More 

Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

After coming from a hectic London life, this hotel offers you a chance to truly unwind. From the moment I was greeted by the reception team in such a welcoming manner I knew I had made the right choice The hotel is very modern and yet elegant and chic. Relaxing by the pool in the garden is a wonderful way... More 

Helpful?
1 Thank Daisyblubell
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for writing such a positive review of your stay on the Trip Advisor website. It is always a pleasure to read how our guests have enjoyed their stay with us. Our staff treats all our guests individually and it is our pleasure to tailor makes the service we provide so the guests can relax and really enjoy their... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It's hard to find anything wrong with this hotel although I do have a minor flaw which I will address later. What can I say. I'm not sure what they feed the staff but they were all magnificent. Friendly, genuinely caring, charismatic (yes, really) helpful and they could just not do enough to make your stay a memorable one. On... More 

Helpful?
1 Thank Mike W
NIKOSKRITSOTAKIS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

It was indeed very kind of you to share your memorable experience at the Castello Boutique Resort & Spa. We are glad to hear that you enjoyed your stay and we are so happy that our staff, cleanness, breakfast, Mohjito and our service, were ‘‘a memorable one’’, and keep you feel cared and welcome. We place special emphasis on customer... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here from the 14th to 24th June 2016. It is a great hotel and the staff are marvelous. Special thanks to Stelios in the restaurant, Elenni at reception and Thomas on the door, however all the staff were great. The rooms are a generous size and kept spotless, the food is beautiful with great service... More 

Helpful?
1 Thank longitude293
NIKOSKRITSOTAKIS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for being our guest. Your comments are very valuable to us and we want to express our gratitude to you for taking a moment to share your experience at Castello Boutique Resort & Spa. Furthermore we thank you for your highlight on the rooms, the food, the gardens of our property and the valuable staff of Castello Boutique... More 

London, United Kingdom
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When it comes to service this might have to be one of the best...maybe in the world. They were so lovely here that the lady actually cried as she left. If you're staying in Sissi there isn't any question on where to stay, decent facilities, good food, nice rooms, and a lot of life - you can thank the bar... More 

Helpful?
Thank Allan S
NIKOSKRITSOTAKIS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for your kind comments and for taking the time to post your review for the Castello Boutique Resort & Spa. There is no greater reward for Castello Boutique Resort & Spa's team than satisfied and happy guests, especially with comments like “When it comes to service this might have to be one of the best...maybe in the world”!... More 

London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Just returned from this hotel . We agree with others a lovely ,clean small hotel with very caring and friendly staff. Before booking could not decided between room types . So booked junior suite .on arriving was given room 321 which had side sea view opposite church . A very good room and would book this again . The noise... More 

Helpful?
2 Thank jillEssex
NIKOSKRITSOTAKIS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

I would like to thank you a lot for sharing your recent experience with us in TripAdvisor. It is gratifying to read that you were satisfied with the destination and your accommodation in the Junior Suite. We appreciate your comments about our food and I will make sure to pass your feedback to all our Team. We look forward to... More 

London
Level Contributor
56 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We had an unashamed week of doing nothing whatsoever in Sissi and I chose the hotel after a lot of research on hotels in Crete so thanks to those who went before. The hotel is modern, spotless and tranquil. The days by the pool passed with somnambulant ease and we were totally relaxed at the end of the week. We... More 

Helpful?
1 Thank Xanadustar
NIKOSKRITSOTAKIS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

We are happy to know that you enjoyed your stay at the Castello Boutique Resort & Spa and I would like to thank you for taking the time to write your comments. It is gratifying to read that you were amazed by our facilities, service, food and our awarded Callista Spa. It’s our goal to provide the highest level of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Stylish high-quality design is the hallmark of this deluxe boutique resort, situated in one of the most beautiful and sought-after locations in Crete, the traditional seaside village of Sissi. Recalling a bygone era of gracious living, Castello Boutique Resort & Spa offers the personalized service and amenities required by today's discriminating traveler. Since 2015 Castello Boutique Resort and Spa became adult only hotel and have entered the SLH family- Small Luxury Hotels of the world. ... more   less 

Additional Information about Castello Boutique Resort & Spa

Address: Papatheodorou, Sissi, Crete 72400, Greece
Location: Greece > Crete > Lasithi Prefecture > Sissi
Price Range: $162 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Castello Boutique Resort & Spa 5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Castello Boutique Resort And Spa
Castello Boutique Hotel Sissi
Castello Boutique Resort & Spa Crete/Sissi
Hotel Style:
#1 Luxury Hotel in Sissi
#1 Spa Hotel in Sissi
#1 Romantic Hotel in Sissi
#1 Family Hotel in Sissi
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