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Holiday Inn Express Omaha West-90th Street

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Holiday Inn Express Omaha West-90th Street
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185 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Omaha West-90th Street
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Showing 185: English reviews
Fort Dodge, Iowa
Level Contributor
111 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed August 12, 2013

Our two night day at this property was way below what we come to expect at HIE. For some background this HIE converted from the Comfort Inn chain so it is not a built from the ground up HIE. Check in was reasonable, but not a strong welcoming greeting. My wife and I checked in, the clerk was dressed more... More 

Helpful?
Thank srehmann
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Guest, Thank you for your detailed review of our property. Reviews good and bad assist us in providing a great experience. While I am disappointed that you didn't find our hotel to be up to your standards, I did want to hit on a few points: 1.) The Front Desk Agent that checked you in is a very valuable... More 

Salt Lake City, Utah
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 10, 2013

This is my second trip to Omaha, and let me tell you, this place is so nice. Yes, it's not the ritz or anything, but I feel more at home here than anywhere else. Only down is how to get into the hotel...dodge street is traffic central! Special shout out to Chris at the front, the poor guy was swamped... More 

Helpful?
2 Thank Cliff B
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Guest, Thank you for taking the time to review our hotel! I am so humbled to hear how our hotel is a "second home" to you. I am also so proud of my staff. They do a great job of taking care of our guests. I will pass along your kind words to Chris. We are looking forward to... More 

Colorado Springs, CO
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed July 8, 2013

Where to begin? I am usually not the kind to diss a property, it takes a lot to make me unhappy. That said, this Holiday Inn Express managed. We checked in okay, although usually when I check in as a Priority Club member, they have the key precoded, quick signature, and we're on our way to our room. Took a... More 

Helpful?
2 Thank SpringsTS
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Guest, Thank you for taking the time to review our property. I am always very appreciative of positive and negative feedback so we can continually review our policies and procedures to ensure a great stay. I am very sorry for the issues that you experienced while you stayed with us. The noise from the dogs and the kids in... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 15, 2013 via mobile

This is a great property! Check in was extremely smooth. Front desk staff was friendly and personal. The room was basically spotless. Breakfast was amazing as it always is with Holiday Inn Express. I am planning to stay here again when I go back next year!

Helpful?
2 Thank Trvl4wrk2
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Guest, Thank you very much for your amazing review of our hotel! It is always a great feeling knowing that my staff is taking good care of our most valued guests. We can't wait to welcome you back to Omaha! Best Regards, T.J. Foster, CHS Operations Manager More 

Iowa
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 9, 2013

I called the day before our stay and spoke to Chris to ask if this hotel was actually "dog friendly". Chris had such outstanding customer service (way above and beyond what I had ever experienced)! This inspired me to take the time to send an e-mail to the general manager about the great employee they have trained. I booked the... More 

Helpful?
1 Thank TAGteacher
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Guest, I am delighted that our staff could "wow" you with our service! Our staff realizes that YOU are the most important person on our property. We will always go above and beyond to deliver wonderful service to our guests. Thank you for taking the time to write this review. I can't wait to meet you the next time... More 

Olathe, Kansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2013

Hotel was very clean and the two employees working the desk throughout our stay were super friendly and very helpful. Breakfast was more than cereal and pastries. It included sausage, eggs, biscuits and gravy, juices, pancakes and bagels. Indoor pool was clean and the hot tub was a nice bonus. The room was nice and adequate in size for the... More 

Helpful?
1 Thank ScottGault
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel! I love hearing feedback from our guests perspective. I will pass on kudos to our entire staff. I am also happy to hear that you enjoyed the clean rooms, location, breakfast, and pool/hot tub. Please ask for me the next time your travels bring you... More 

Homestead, FL
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 20, 2013 via mobile

We stayed here for 2 nights. It smelled nice and rooms were clean. Breakfast was adequate. Only complaint was our room was near elevator and ice machine. The walls are paper thin bc u hear everything going on in hallways and room next door. At 9pm on our last night, we got knock on door from front desk saying we... More 

Helpful?
1 Thank mommyofgavinray
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Guest, Thank you for taking the time to review our hotel! I am glad to hear that you enjoyed our clean rooms and our breakfast. While I also love to hear constructive criticism such as yours, I am disturbed that you experienced these issues in the first place. I would love to follow up with you regarding the issues... More 

Lincoln, Nebraska
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed May 18, 2013

Facility is average for a Holiday Inn Express. Very rough check in. As I was greeted at the desk, the front desk kid took a call, giving me the wait a minute finger, then spent 20 minutes on the phone making another reservation while I waited. I timed it. Then couldn't find our reservation, even with a confirmation number. All... More 

Helpful?
Thank Scotte H
Terry F, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Thank you for staying with us and taking the time to share about your stay. I want to say I am very sorry your stay was not what you expected. From what you wrote about your stay we are not happy with how you were treated. We are addressing the issues and I know we will get better at providing... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 30, 2013

Stayed here for a quick night b/f a dr appt. Room was very nice and clean. Sheets smelled wonderful. Breakfast was good as well. Perfect if you have an early morning appt in Omaha. Location is great. Only downside was the rate seemed a little high for a week night.

Helpful?
2 Thank 5farm
Terry F, General Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Thank you for taking the time to review your stay with us. I am glad you enjoyed the time you spent with our hotel. We work hard to make sure every customer enjoys our hotel. I hope when you are back in the area you will make our hotel your choice. THANK YOU! More 

Salt Lake City, Utah
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 24, 2013

Thanks so much for making our stay very comfortable. Great customer service, and were always smiling and willing to help. I recommend this hotel to anyone, especially if with children. Nice sized pool, free cookies in the evenings, and a spa. Room was very spacious and the staff went out of their way for our comfort.

Helpful?
1 Thank Cliff B
Terry F, General Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Thank you so much for taking the time to review your stay with us. I am so glad you enjoyed your time with us. I hope anytime you are in the area you will make us your hotel of choice. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Omaha West-90th Street

Address: 8736 W Dodge Rd, Omaha, NE 68114-3408
Location: United States > Nebraska > Omaha
Price Range: $106 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Omaha West-90th Street 2.5*
Number of rooms: 100
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Also Known As:
Comfort Inn And Suites / West Dodge Road Hotel Omaha
Comfort Inn Omaha
Omaha Comfort Inn
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