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Sonesta ES Suites Omaha

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#18 of 83 Hotels in Omaha
Certificate of Excellence
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1 room 2 adults 0 children
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Sonesta ES Suites Omaha
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178 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta ES Suites Omaha
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Showing 178: English reviews
Okoboji, Iowa
Reviewed September 27, 2016

I was really unhappy when we arrived at Sonesta ES. The location is what I would call "sketchy." The cleanliness was not up to my expectations, and overall was a little rundown. I was really uncomfortable there. Fortunately, when we expressed these concerns to the front desk, they allowed us to cancel the reservation and get a refund. I couldn't...

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Helpful?
Thank April B
Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this review

Dear April B, I apologize that your experience was not as stellar as what our brand has come to be known for. I have shared your comments with our staff so they realize how important "first impressions" are. I would very much like to chat with you further about your visit. If you would be willing to give me a...

Omaha
Reviewed September 26, 2016

Great place to stay. My husband and I, along with two pre-teens, and an elderly grandparent stayed here. We stayed in the loft suite which contained three beds (two in a bedroom on main floor, one in the loft), TWO bathrooms (a plus for us!), a living room and kitchen. And, if we needed, three televisions were available. Very clean,...

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1Thank jeansE6046XA
Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this review

Dear jeansE6046XA, Thank you for staying with us at the Sonesta ES Suites Omaha and also for sharing your experience with our hotel on Trip Advisor! With a mission to provide superior customer service, we take great pride in serving the needs of our guests. I will share your feedback with our team to inspire and motivate us all to...

Lincoln, Nebraska
Reviewed September 25, 2016

This place is wonderful. The beds are so darn comfortable and so are the pillows. The breakfast is good. The rooms are very large. Being away from our own bed was no problem for us while staying here at the Sonesta.

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Helpful?
Thank Sandy T
Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this review

Dear Sandy T, Thank you for staying with us at the Sonesta ES Suites Omaha and also for sharing your experience with our hotel on Trip Advisor! With a mission to provide superior customer service, we take great pride in serving the needs of our guests. I will share your feedback with our team to inspire and motivate us all...

Reviewed September 25, 2016

The home like atmosphere appealed to me the most. if we had an extra couple hours, we could come back and relax in our apartment style living quarters. it was great. The loft rooms were perfect for the four of us. we could've comfortably slept 6 or 7. 2 bathrooms and very comfy beds. GREAT towels. close to many restaurants...

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Helpful?
Thank Cindy C
Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this review

Dear Cindy C, Thank you for staying with us at the Sonesta ES Suites Omaha and also for sharing your experience with our hotel on Trip Advisor! With a mission to provide superior customer service, we take great pride in serving the needs of our guests. I will share your feedback with our team to inspire and motivate us all...

Reviewed September 24, 2016 via mobile

Wonderful accommodations. Spacious and clean beautiful rooms. Made being away from home comfortable! Close to shopping and historic Lewis and Clark landmark and downtown old market which is a must see.

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Helpful?
Thank Laura L
Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this review

Dear Laura L, Thank you for staying with us at the Sonesta ES Suites Omaha and also for sharing your experience with our hotel on Trip Advisor! With a mission to provide superior customer service, we take great pride in serving the needs of our guests. I will share your feedback with our team to inspire and motivate us all...

Omaha
Reviewed September 21, 2016

The rooms were great! Linens and bed above average. Good rate, location close to where we were playing shuffleboard tournament in Benson. Housekeeping stopped an supplied fresh towels every day. Morning breakfast exceeded a continental offered at most hotels.

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Helpful?
Thank Glen T
Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this review

Dear Glen T, Thank you for staying with us at the Sonesta ES Suites Omaha and also for sharing your experience with our hotel on Trip Advisor! With a mission to provide superior customer service, we take great pride in serving the needs of our guests. I will share your feedback with our team to inspire and motivate us all...

Saint Charles, Missouri
Reviewed September 11, 2016

This was an awesome place to stay. We liked the way that the campus was set up. It was easy to find a parking spot by our room. We also liked that the rooms opened up to the outside. The hotel's campus can be hard to find as you drive by, though. All 6 of us almost drove right by...

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Helpful?
Thank naomi_greder
Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this review

Dear naomi_greder, Thank you for staying with us at the Sonesta ES Suites Omaha and also for sharing your experience with our hotel on Trip Advisor! With a mission to provide superior customer service, we take great pride in serving the needs of our guests. I will share your feedback with our team to inspire and motivate us all to...

Rohnert Park, United States
Reviewed September 11, 2016

We were so surprised to receive dinner when we arrived after a long day of driving. And breakfast the next morning was just as good. The fireplace in our room was a nice touch even though it was summer and we did not use it.

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Helpful?
Thank Gary M
Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this review

Dear Gary M, Thank you for staying with us at the Sonesta ES Suites Omaha and also for sharing your experience with our hotel on Trip Advisor! With a mission to provide superior customer service, we take great pride in serving the needs of our guests. I will share your feedback with our team to inspire and motivate us all...

Dickinson, Texas
Reviewed September 9, 2016

Our room was a 2 bedroom suite with a kitchen. Everything worked, the beds were comfortable and the room was clean. Walls were a little thin as we could hear the neighboring room. The hotel is off the road, so we were not bothered by traffic. Very convenient location, and helpful staff.

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Helpful?
Thank jc602014
Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this review

Dear jc602014, Thank you for staying with us at the Sonesta ES Suites Omaha and also for sharing your experience with our hotel on Trip Advisor! With a mission to provide superior customer service, we take great pride in serving the needs of our guests. I will share your feedback with our team to inspire and motivate us all to...

Reviewed September 6, 2016

My wife loved the location and wants me to look for any of your other locations if we have to have an extended stay anywhere. She really liked the full kitchen option and being close to activities without being 'downtown'. Great work in Omaha!!

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1Thank Fritokidnsz
Lisa Y, General Manager at Sonesta ES Suites Omaha, responded to this review

Dear Fritokidnsz, Thank you for staying with us at the Sonesta ES Suites Omaha and also for sharing your experience with our hotel on Trip Advisor! With a mission to provide superior customer service, we take great pride in serving the needs of our guests. We are currently expanding our brand and have locations around the country - just visit...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Treat yourself to a surprisingly different experience when you reserve a suite at our Sonesta ES Suites Omaha. With plenty of wide-open spaces to eat, work and play, we do our best to provide you with simple, warm and relaxing comforts to make your suite feel like home. Located within walking distance of the University of Nebraska Omaha, you're just steps away from the best sights and sounds of the city. You'll enjoy one of our 80 studio and two-bedroom suites, a daily breakfast buffet, free parking and complimentary Wi-Fi to keep you connected. ... more   less 

Additional Information about Sonesta ES Suites Omaha

Address: 6990 Dodge St, Omaha, NE 68132-2752
Location: United States > Nebraska > Omaha
Price Range: $103 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sonesta ES Suites Omaha 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Residence Inn Omaha Hotel Omaha
Omaha Residence Inn
Hotel Style:
#20 Family Hotel in Omaha
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Questions & Answers

Here's what travelers have asked, with answers from Sonesta ES Suites Omaha staff and other travelers.
6 questions
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Missouri, USA
8 months ago
Springfield, Illinois
over a year ago

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Questions? Get answers from Sonesta ES Suites Omaha staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Every room is fine..”
 of 5 bubbles neptune007, 2 weeks ago | Read review
“Upstairs to avoid sound of people walking about, Also towards back to avoid activity at office.”
 of 5 bubbles micheleVT, Sep 2, 2016 | Read review
“Get a room in the back, on the ground floor.”
 of 5 bubbles JimO80, Sep 1, 2016 | Read review
“there are no good rooms”
 of 5 bubbles jflynn003, Aug 13, 2016 | Read review
“The pool can get a little loud at times. Ask to be far from the pool if you want quiet.”
 of 5 bubbles bn941, Aug 3, 2016 | Read review
5 of 5
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