We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Omaha Hotel

Show Prices
#22 of 81 Hotels in Omaha
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Omaha Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

389 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
There are newer reviews for Sheraton Omaha Hotel
See the most recent reviews
Showing 386: English reviews
Franklin, Tennessee
Reviewed June 18, 2015 via mobile

The rooms are like a remodeled HI. Bedding is normal Sheraton high quality. Staff is not helpful. As SPG Platinum member, was told when attempting to check in at 1:00pm, that front desk was not allowed to call housekeeping to see is rooms were cleaned before 3:00 pm. Not allowed to check on room availability for highest level loyalty program...

 Report
Helpful?
1Thank SkipBurke
Ed S, General Manager at Sheraton Omaha Hotel, responded to this review

Dear Guest, Thank you for your feedback. It is always disappointing to learn we fell short of a guest's expectations. The city wide for CWS is no excuse to not acknowledging our SPG loyalty program members. . Please except my apologies Sincerely Ed Stevens

Tulum
Reviewed June 17, 2015

Went back to Omaha for my daughter's wedding and we "thought" about staying closer to the venue but we chose Sheraton. Happy we did the staff and room was wonderful. The club room in Omaha is fantastic - the young lady that took care of us was a Volleyball player home for break GOOD FOR US. Thank you Sheraton

 Report
Helpful?
Thank jerryhulsizer
Ed S, General Manager at Sheraton Omaha Hotel, responded to this review

Dear Guest, Thank you for posting feedback from your 5-star visit to the Sheraton Omaha on Trip Advisor! Our staff works hard every day to provide our guests with a one-of-a-kind experience. We will gladly shear your comments with Alesia our volleyball player. Sincerely Ed Stevens

Clifton, Virginia
Reviewed June 5, 2015 via mobile

Clean. Quiet. And that's about it. This is no where near the airport or inner city. It is surrounded by highways and an industrial park. Tips to make the most of it include: being a SPG member gets you bottles of water and breakfast. There is a pool and tiny fitness room. There is plenty of neighboring roads and trails...

 Report
Helpful?
Thank doublemdoublet
Ed S, General Manager at Sheraton Omaha Hotel, responded to this review

Dear Guest, Thank you for choosing the Sheraton Omaha for your stay. Please know we appreciate your thoughtful comments and review. To receive praise from a traveler who has posted more than 85 reviews on Trip Advisor is an honor! We will be sure to share your feedback with our staff. We do enjoy providing a high level of service...

San Diego, California
Reviewed June 3, 2015

The Sheraton Omaha is a new remodel in the Old Mill Area. It was previously the Crowne Plaza. There was obviously a great deal of money put into this hotel because it looks like a completely new property! The lobby is gorgeous and inviting. The rooms are spacious and you definitely feel like you are in a high caliber hotel....

 Report
Helpful?
Thank Anne-Marie M
Ed S, General Manager at Sheraton Omaha Hotel, responded to this review

Dear Guest, Thank you for choosing the Sheraton Omaha, You and your family are a long way from home and we are glad to have you stay with us! Please know we appreciate your thoughtful comments and the 5-star rating. I will shear your comments with Cari Schaeffer; of the wonderful in pact she made during an important time for...

Walnut Shade, Missouri
Reviewed May 26, 2015

My husband and I stayed here for a friend's wedding weekend. We got a great deal on a third-party site, and were really pleased with the accommodations. The hotel is within walking distance of an 8 mile paved trail, so it was nice to enjoy a morning run outside. Wi-Fi in our room was pretty slow, but overall it was...

 Report
Helpful?
Thank Sojournaler
Ed S, General Manager at Sheraton Omaha Hotel, responded to this review

Dear Guest, Thanks for your feedback and we're glad you enjoyed everything with your stay! We'll look forward to your next visit! It will be our pleasure to welcome you back as a returning guest! Sincerely, Ed Stevens

Los Angeles, California
Reviewed May 26, 2015

This hotel has been recently remodeled and looks great. The rooms are updated and super comfortable, clean and well-maintained. I loved the breakfast buffet, which had *exactly* what I wanted. The service was very good, and I especially liked the eco-friendly option of not having housekeeping come in--I was only there for two nights, and appreciated having the choice. I...

 Report
Helpful?
Thank bksmith2010
Ed S, General Manager at Sheraton Omaha Hotel, responded to this review

Thank you for sharing your feedback on Trip Advisor. Please know we appreciate the 4-star rating! It was nice of you to let us know you enjoyed the hotel's newly renovated lobby and restaurant. The buffet is my favorite as well. Your comments were shared with Our F&B staff this morning and they made her smile! We are all so...

Blue Springs, Missouri
Reviewed May 25, 2015

The common areas were lovely and the room was extremely nice. One would expect both of these things from a Sheraton hotel. We arrived right at 3:00PM check-in time, so there was a bit of a wait at the front desk. I would advise getting there a little later. The hotel is tucked away from the interstate, so the grounds...

 Report
Helpful?
Thank Brian_P_in_KC
Ed S, General Manager at Sheraton Omaha Hotel, responded to this review

Dear Guest, Thank you for your thoughtful comments and comprehensive review. We're very pleased to learn you enjoyed your accommodations, the service provided by our team. We're very glad to see that you enjoy the number 1 Henry Doorly Zoo while you were with us. plan on staying with us again! There is not any cost to become a member,...

Reviewed May 23, 2015 via mobile

stayed at this hotel this month when I got my credit card statement I noticed that there was "extra" charges from the hotel I called them up and asked the front desk what these charges were for and they told me for eating at the restaurant which we never did... I requested to speak to somebody to solve this problem...

 Report
Helpful?
Thank klineJ45
Ed S, Front Office Manager at Sheraton Omaha Hotel, responded to this review

Dear Guest, Please accept my apologies for the concerns you had with your stay. Obviously, we never like to disappoint our guests. I would appreciate the opportunity to learn more about the extra charges and put a resolution to your concerns. Please free comfortable in contacting me directly at smaguire@sheratonomaha.com. Sincerely, Sean Maguire Front Office Manager

Grand Island, Nebraska
Reviewed May 19, 2015

Stayed on May 15th 2015 had a previous reservation under my CLC card. Noticed they charged my Credit Card with out authorization and when I called to discuss this issue, the front end Manager Brandon Wingett and was nothing but rude. I am only on the phone because his employees he manages failed to check me in correctly, and now...

 Report
Helpful?
2Thank Rose1388
Ed S, Front Office Manager at Sheraton Omaha Hotel, responded to this review

Dear Guest, Please accept my sincerest apologies for the inexcusable behavior of one of our supervisors. We pride ourselves on providing the very finest in accommodations and service to every guest we are fortunate enough to serve. We consistently receive the highest of praise from guests regarding the service they received, especially from members of our front team. I really...

Des Moines, Iowa, United States
Reviewed May 12, 2015

This hotel is pretty standard for a Sheraton, which is a good thing. Very clean, very comfy beds and very friendly staff. I have a favorite Sheraton hotel in Minneapolis and now I will add this Sheraton hotel to my list for Omaha. One bad experiance: There was an extremely drunk and loud woman in the restaurant on Saturday night....

 Report
Helpful?
Thank Kathryn R
Ed S, General Manager at Sheraton Omaha Hotel, responded to this review

Dear Guest, We're glad your room was clean, and that you feel our location is superb and meeting rooms very nice. Please do accept my apologies for the loud woman in the restaurant. It is disappointing to learn she was such a distraction from your stay. We will work with the staff on how to better handle situation such as...

Questions? Get answers from hotel staff and past guests. Ask a question

73 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (31)
Viewed
Bathroom (5)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (3)
Viewed
Other (35)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Omaha hotels
0.6 mi away
Hawthorn Suites by Wyndham Omaha/old Mill
0.4 mi away
Hampton Inn Omaha / West Dodge Road (Old Mill)
3.7 mi away
BEST WESTERN PLUS Kelly Inn
Show Prices
Show Prices
Show Prices
0.2 mi away
BEST WESTERN Old Mill Inn
0.3 mi away
TownePlace Suites Omaha West
0.7 mi away
Days Inn & Suites Omaha NE
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Omaha Hotel has 10,000 sq ft of event space, on-site dining, and free shuttle service to anywhere within a 5 mile radius including TD Ameritrade, Hewlett-Packard, Blue Cross Blue Shield, and Westroads Mall. ... more   less 

Additional Information about Sheraton Omaha Hotel

Address: 655 N. 108th Ave, Omaha, NE 68154 (Formerly Crowne Plaza Omaha Old Mill)
Location: United States > Nebraska > Omaha
Price Range: $102 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Omaha Hotel 3.5*
Number of rooms: 223
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood and Priceline so you can book your Sheraton Omaha Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Omaha
Omaha Crowne Plaza
Hotel Style:
#2 Green Hotel in Omaha
#11 Family Hotel in Omaha
#15 Business Hotel in Omaha
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Sheraton Omaha Hotel staff and other travelers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Sheraton Omaha Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try for the club floor.”
 of 5 bubbles gleavit997, 5 days ago | Read review
“All rooms and great! Their suites are very nice and give you access to a lounge room with computers, tvs, and snacks 24/7.”
 of 5 bubbles 93stefanied, Jan 6, 2017 | Read review
“Every room seemed good. I like upper floors away from elevators and ice machine.”
 of 5 bubbles ALFAMERICA090909, Dec 28, 2016 | Read review
“The view is definitely better on one side. Only premium rooms have microwaves and fridges. My room on the 5th floor was quiet.”
 of 5 bubbles GiveMeClean!, Nov 29, 2016 | Read review
“Go to another hotel.”
 of 5 bubbles DaneIronfoot, Sep 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question