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Sheraton Omaha Hotel

Booking.com$110*
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#24 of 82 Hotels in Omaha
GreenLeadersSilver level
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Sheraton Omaha Hotel
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405 Reviews from our TripAdvisor Community

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Showing 402: English reviews
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Tea, South Dakota
Reviewed 1 week ago

Rooms were comfy & nice. Really loved the soft bed! Unfortunately we were put on the same floor as another 'very vocal' women's group having a convention that weekend. The staff was very accommodating & said we could move after first night.

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Helpful?
Thank Tonya P
sbishop2017, Food and Beverage Director at Sheraton Omaha Hotel, responded to this review

Dear Tonya P, Thank you for taking the time to complete a review for the Sheraton Omaha Hotel. We were really happy to hear you enjoyed the comfy rooms and the soft bed. We also appreciate you recognizing our staff and your feedback is integral to our ability to continue to improve our service. Thank you again for your time...

Minneapolis, Minnesota
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago via mobile

This hotel has newer carpet and furniture, the rooms are nice and the beds and pillows were VERY comfortable! They have a nice lounge with a small bar in the lobby. Had breakfast there and it was exceptional. Great customer service too!! This is a great hotel for the business traveler as it is large and quiet with lots of...

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Helpful?
Thank Rchm36
About Hotel's Favorite Review
sbishop2017, Food and Beverage Director at Sheraton Omaha Hotel, responded to this review

Dear Rchm36, Thank you for completing a review for the Sheraton Omaha Hotel. We are always happy to hear from our valued guests like you! We are glad you enjoyed the room and we definitely agree about how comfortable the beds and pillows are. We look forward to your next visit to Omaha and thank you for your business. Most...

McCook, Nebraska
Reviewed 1 week ago via mobile

Its kind of tricky to get here if your gps isn't being used (in the day traffic ) . super easy at night . Very friendly gentleman at the front desk . Rooms are clean and quiet . HD tv's . Beds are awsome and quiet . very comfortable to get a night's sleep .

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Helpful?
Thank redclaw1
sbishop2017, Food and Beverage Director at Sheraton Omaha Hotel, responded to this review

Dear Redclaw, Thank you for taking the time to complete a review for the Sheraton Omaha Hotel. We were very happy to hear that you had a great stay and received awesome service from the Front Desk. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us...

Altoona, Iowa
Reviewed 1 week ago

I have stayed here many times before, but they have not done much since the last remodel. I complained about my bed since it is clearly worn out, it was like sleeping in a valley. They also do not have fridge or microwaves yet. My room had ripped carpet and you can see they do not keep up on maintenance.

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Helpful?
Thank Toby N
sbishop2017, Food and Beverage Director at Sheraton Omaha Hotel, responded to this review

Dear Toby N, Thank you for taking the time to complete a review for the Sheraton Omaha Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your stay. Please accept our sincere apology for the comfort of your bed and room issues you experienced. Upholding our...

South Pole
Reviewed 2 weeks ago

I have been using Starwood points to redeem for my stays here, and the hotel has been taking care of me well! I wish there would be a planned rooms and public areas re-do in the works, but it continue to works well for me.

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Helpful?
2Thank Viking94708
sbishop2017, Food and Beverage Director at Sheraton Omaha Hotel, responded to this review

Dear Viking94708, Thank you for completing a trip advisor review of the Sheraton Omaha Hotel. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for making Sheraton Omaha your home away from home while your in the area. Sincerely, Sean Bishop

Brooklyn, New York
Reviewed 3 weeks ago

Stayed here for a work trip. The staff at the front desk were very nice and accommodating. They even took time to give me my rewards # because I forgot it. Had dinner and drinks at the hotel bar 2 nights of my stay. Food was excellent and Kurt, the bartender was super friendly and easy to talk to. Breakfast...

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Helpful?
Thank John N
sbishop2017, Food and Beverage Director at Sheraton Omaha Hotel, responded to this review

Dear John N, Thank you for completing a review for the Sheraton Omaha Hotel and giving us all perfect scores! We were very happy to hear about your experience and the staff will be really excited that you recognized them. Kurt will be thrilled to hear your comments and we hope to have the opportunity to service your needs when...

Bournemouth, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here for a week while on business locally. This hotel is like all Sheraton's I have visited recently-large, characterless, old fashioned, full of brown furniture and leather. It is also only really accessible by car, but then this is America. The club lounge was ok, but needs upgrading. The rooms are large and the stand out feature of a...

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Helpful?
Thank MrsBWooster
sbishop2017, Food and Beverage Director at Sheraton Omaha Hotel, responded to this review

Dear MrsBWooster, Thank you for completing a review for the Sheraton Omaha Hotel. We will be sharing your feedback with our Management Team and appreciate you recognizing our staff for being friendly and attentive. We are always looking for ways to improve the experience and service for valued guests like you. Please accept our apology for not exceeding your expectations...

Bloomington, Indiana
Reviewed 4 weeks ago

The building wasn't much to look at but the inside was very nice. Huge swimming pool and nice hot tub. The room was excellent as was the staff. We used starpoints and cash so very much worth the price. Would stay again.

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Helpful?
Thank Musicfan1960
Des Moines
Reviewed April 14, 2017

We was staying here because of a softball tournament. The staff was awesome and friendly. The building was outdated. The room was nice. No fridge or microwave, weird. The pool and hot tub was nice. The breakfast was great. The Waitress was nice. You have the option upon checking in to prepay for breakfast and they give you tickets to...

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Helpful?
Thank Kelly S
Reviewed April 10, 2017 via mobile

Driving up I was scared...place really looks outdated and kind of dumpy. Then you see a big sign saying they are not responsible for stolen items out of cars. I went in bracing for the worst...but was pleasantly surprised! Very clean, great place for business travelers. Nice open area to sit and watch TV or visit; bar out in the...

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Helpful?
Thank Gwen S
sbishop2017, Food and Beverage Director at Sheraton Omaha Hotel, responded to this review

Dear Gwen S, Thank you for taking the time to complete a review for the Sheraton Omaha Hotel. We were very happy to hear that your experience was so memorable. We are thrilled to be your home away from home while you are traveling to the Omaha area. Thank you again for recognizing our staff and amenities like the lobby...

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Omaha Hotel has 10,000 sq ft of event space, on-site dining, and free shuttle service to anywhere within a 5 mile radius including TD Ameritrade, Hewlett-Packard, Blue Cross Blue Shield, and Westroads Mall. ... more   less 

Additional Information about Sheraton Omaha Hotel

Address: 655 N 108th Ave, Omaha, NE 68154-1755 (Formerly Crowne Plaza Omaha Old Mill)
Location: United States > Nebraska > Omaha
Price Range: $113 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Omaha Hotel 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Crowne Plaza Omaha
Omaha Crowne Plaza
Hotel Style:
#2 Green Hotel in Omaha
#11 Family Hotel in Omaha
#15 Business Hotel in Omaha
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Omaha Hotel staff and other travelers.
2 questions
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Questions? Get answers from Sheraton Omaha Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make sure other loud groups aren't on the same floor. We had a room on the west side & you can always hear the Dodge Street traffic.”
224tonyap, 1 week ago | Read review
“please specify handicap room if needed, those rooms are located in the middle of the hallways because its a older hotel so be prepared.”
736timothyg, Apr 5, 2017 | Read review
“I might be inclined to ask for a room located on something other than the first floor.”
ChicagoTraveler101, Apr 2, 2017 | Read review
“Quiet rooms”
408gailv, Mar 25, 2017 | Read review
“Try for the club floor.”
gleavit997, Feb 21, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$110* /night
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Expedia.com$129
Orbitz.com$129
Travelocity$129
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*Disclaimer
Prices are for 1 room, 2 adults
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