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Doubletree Hotel Omaha - Downtown / Old Market

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1616 Dodge Street, Omaha, NE 68102
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Doubletree Hotel Omaha - Downtown \/ Old Market
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792 Reviews from our TripAdvisor Community

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Showing 789: English reviews
Windsor Heights, Iowa, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

I will first say that the hotel itself is nice and comfortable. HOWEVER. They seemed to be extremely understaff or just have no organization. We were part of a wedding party so I recommend not staying here or organizing your wedding here. Lists of problems: Several people went to check in after the wedding and were told they had double... More 

Helpful?
Thank Ryan W
Lincoln, Nebraska
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

The Doubletree staff is phenomenal, especially those on the event crew. The front desk employees were extremely pleasant but understaffed. The rooms were very nice and comfortable BUT the elevator situation was TERRIBLE. We were there for 48 hours (Friday through Sunday) and the hotel was full of wedding & vacationing guests. There were only 2 working elevators (out of... More 

Helpful?
Thank pharre
1 review
2 of 5 stars Reviewed 3 days ago NEW

This is a hotel that has seen better days. You walk through the door, and the truth of that statement becomes very evident. Of the four elevators, only two we're operational during the entire length of my stay (5 days). The closet doors were off the tracks and would not budge. The towels had holes the size of dollar bills... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Cat W
Parkville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

We took a family weekend trip to Omaha and picked this hotel because of the location. The hotel is old and many of the features are worn out. The hotel was hosting a cheerleading competition so it was crazy busy. All but 2 elevators went out in the hotel so it took 10 minutes or more for an elevator. The... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Katie E
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

I would like to thank you for taking the time to share your thoughts with us. It is our goal to ensure each guest has a great experience during their stay. I apologize that we did not meet your expectations. I wanted to let you know that we do care about each and every one of our guest, and this... More 

Level Contributor
17 reviews
5 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel has had minor upgrades over the past few years, mostly to the public areas. The front desk staff is friendly and helpful. They coordinated for a hotel van to take me to Walgreens for resupply. It is a 30 minute walk uphill otherwise. The bar staff is great. Stacy and Lindsay are fun and fast with the drinks... More 

Helpful?
Thank Tim G
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

I wanted to thank you for taking the time to complete a Doubletree By Hilton Omaha Downtown TripAdvisor review. We appreciate the wonderful scores you gave us in so many areas in virtually all departments of our hotel. I will be reviewing your survey with our management and the staff members you have mentioned to inform them of the quality... More 

Rapid City
Level Contributor
231 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Only stayed one night but the staff was helpful at check-in. We wanted to go to the old market for dinner, and found out they offer free shuttle there (and back, if you call them). Worked prefect! Room was nice sized, quiet, and was clean and comfortable. Easy to work there, with free wifi. They had a nice parking garage,... More 

Helpful?
Thank Dr-Ing-Dchen
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a survey on your recent stay with our hotel. We always appreciate when guest let us know when they have enjoyed there stay. I am glad you were able to experience some of Omaha's offerings and I hope your next visit is longer so you can experience even more. Again, we appreciate... More 

Omaha, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

This is a beautiful hotel and the room is spacious with an upgrade. Also note, this is not in Old Market. It's a 1/2 mile walk which isn't bad but tough on little kids in the heat. A shuttle will take you there but they don't tell you that at checkin. The parking ramp is a little tricky getting out.... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Greta S
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a Doubletree By Hilton Omaha Downtown TripAdvisor review. We appreciate the wonderful comments you gave us about our hotel and the downtown area of Omaha as well. I will be reviewing your survey with our departmental management to inform them of the quality experience you've reported! I can't thank you enough on... More 

Grand Island, Nebraska
1 review
2 of 5 stars Reviewed 1 week ago

The room was filthy because housekeeping did not come to clean after the previous guests stay. No one apologized, just gave me a different room. Extremely disappointed for how much money I paid. The cookies were good though.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Npanowic
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to review your stay with us. I apologize that our staff did not make your stay start off on the right foot. I can agree that this is not how our guest should start their stay. I will be reviewing with both the housekeeping and front desk teams on how this happened. It is... More 

Clinton, United States
1 review
4 of 5 stars Reviewed 1 week ago

The staff was very courteous, friendly, and accommodating. The swimming pool was bigger than most hotels. Wish there was a hot tub. The bathroom was on the small side, and I was disappointed there was no refrigerator or microwave even though the room had plenty of space for those. The bed was very comfortable. On Sunday, the coffee bar that... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Judy M
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

I wanted to thank you for taking the time to complete a Doubletree By Hilton Omaha Downtown TripAdvisor review. I appreciate your thoughts and comments on our hotel. I will be reviewing your survey with our departmental management to inform them of the experience you've reported. I can't thank you enough on behalf of our operation for sharing your experience... More 

Stewartville, Minnesota, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

This hotel was nicely laid out and had a comfortable bed. If you are looking for a high price over night this is the place. If you're looking at having a lot of family with you, like having rooms blocked, make sure you request that your family is at least on the same floor and in the same area, we... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jean H
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

We are always looking at how to make our guest stays better and appreciate you sharing comments from your stay with us. Thank you so much for the compliments on our hotel. I will share your comments with the team on the items you have mentioned so we may improve our services. We look forward to your return in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our DoubleTree by Hilton Omaha Downtown is located ideally in downtown Omaha, just off of I-480, and minutes from Eppley Airfield. We are minutes from everything, located across the street from First National Bank and Union Pacific, and 6 blocks from CenturyLink Center. We are also minutes from the Historic Old Market, Henry Doorly Zoo, Orpheum Theater, Midtown Crossing, and the Holland Performing Arts Center.Enjoy a warm and fresh DoubleTree cookie at anytime during your stay. Enjoy our luxurious accommodations, with thoughtful amenities such as a fitness center, indoor swimming pool, and excellent dining at our Signatures Restaurant. Omaha. Looking to host your own meeting? We have over 30,000 sq. ft of flexible meeting space in our Executive Meeting Center, as well as other flexible space. Come stay with us at our DoubleTree Omaha Downtown hotel and find out what you've been missing in Omaha! ... more   less 

Additional Information about Doubletree Hotel Omaha - Downtown / Old Market

Address: 1616 Dodge Street, Omaha, NE 68102
Location: United States > Nebraska > Omaha
Price Range: $111 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Omaha - Downtown / Old Market 3.5*
Number of rooms: 413
Reservation Options:
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Also Known As:
Doubletree Hotel Omaha Downtown
Omaha Doubletree
Doubletree Omaha
Hotel Style:
#17 Business Hotel in Omaha
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