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Doubletree Hotel Omaha - Downtown / Old Market

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Doubletree Hotel Omaha - Downtown \/ Old Market
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938 Reviews from our TripAdvisor Community

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Denver, Colorado
Reviewed yesterday NEW

Outdated accommodations and heating/ cooling system. Staff was totally unhelpful. We had a block of 10 rooms and EVERYONE experienced issues with this hotel. They claim to make things right but no one was willing or empowered to do so!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank X7543BEjeffh
Sarasota, Florida
HOTEL’S FAVORITE REVIEW
Reviewed August 7, 2016 via mobile

This hotel is located right downtown in easy walking distance to all things downtown. The hotel is very pet friendly. Tip floor one is the bottom floor and has an exit to Capital St Come out the door and go right to come to the awesome Pioneer park. Lots of grass for the dogs and kids and really cool life...

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Helpful?
Thank SharaAbra
About Hotel's Favorite Review
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

I wanted to thank you for taking the time to complete a Doubletree By Hilton Omaha Downtown TripAdvisor review. We appreciate the wonderful scores you gave us in so many areas in virtually all departments of our hotel. I will be reviewing your survey with our departmental management to inform them of the quality experience you've reported! It is because...

Springdale, Arkansas
Reviewed 3 days ago NEW

The ventilation system is either all heat or all air conditioning. We were there in Feb and it was 70 degrees outside. Room never was below 80 degrees. It was like camping in the jungle. Staff was rude about the situation and only offered fans which were of no hep.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jeffhT2461KW
Lowell, Arkansas
Reviewed 3 days ago NEW

We stayed 2/18 for three days. It was a hot weekend for Omaha NE. It was 80 degrees or better. They offered a fan but this did not help being 16 stories up and no air flow. There was a tiny rectangle windows we could prop open but tall buildings all around blocked any air coming in.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank W9106ZXbeckyb
Duluth, Minnesota
Reviewed 4 days ago NEW

Nothing worked and no help from staff no television for over half the stay poor food in restaurant. Room was very warm and sign in room said to call desk to get a fan and when we did they had none. Also it took 2 days and three requests to fix television.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank catherinecM6859UY
Fayetteville, United States
Reviewed 4 days ago NEW

Was required to stay here to meet requirement of volleyball tournament. No A/C in the rooms regardless of how hot it was outside. 80* in our room at night. Also had a live roach on the wall & a dead one on the floor.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank thomassR4624JZ
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to review your stay with us. We want to apologize for the HVAC issue you experienced during your time with us. The weather over your stay was running 20-30 degrees above normal setting records for the warmest days ever in February and unfortunately our system works only in heat mode during the winter. Our...

Topeka, United States
Reviewed 4 days ago NEW

Issue after issue. Room not ready at check-in. Almost an hour and a half late getting room. Hotel staff unconcerned. HVAC is old boiler system. Only heats in winter and cools in summer. On unseasonably warmer days in winter, the rooms are hot with no way to cool. Housekeeping was either late or incompetent.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 453russc
Kansas City, Missouri
Reviewed 5 days ago NEW

Careful, there is no AC in winter months .. and front desk staff isn't too knowledgeable or helpful. Parking is outside and not connected through the hotel Restaurant food is very good. Beds are soft and kill the back. Good location downtown.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank C9575KEmelissap
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

I would like to thank you for taking the time to share your thoughts with us. It is our goal at the Doubletree By Hilton Omaha Downtown to ensure each guest has a great experience during their stay. We apologize for not meeting your expectations. Rest assured I will share your comments with our ownership, staff and managers. As it...

Springdale, Arkansas
Reviewed 5 days ago NEW

Hotel was so hot we could not sleep. It needs air conditioning. We didn't have a shower curtain so they brought one and laid it on our bed for us to put on. There were 3 of us so they gave us 2 towels.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank KerriKayMason
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to review your stay with us. We want to apologize for the HVAC issue you experienced during your time with us. The weather over your stay was running 20-30 degrees above normal setting records for the warmest days ever in February and unfortunately our system works only in heat mode during the winter. Our...

Omaha, Nebraska
Reviewed 5 days ago NEW

In serious need of gutting and remodeling. Terrible beds, minimal lighting - extremely dark. Wallpaper and woodwork cut, patched and scuffed up. Lobby and staff are it's best assets - 4 star! The rooms- 2 star at best.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 906shellya
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

I would like to thank you for taking the time to share your thoughts with us. It is our goal to ensure each guest has a great experience during their stay. I apologize that our rooms did not meet your expectations. I wanted to let you know that we do care about each and every one of our guest, and...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our DoubleTree by Hilton Omaha Downtown is located ideally in downtown Omaha, just off of I-480, and minutes from Eppley Airfield. We are minutes from everything, located across the street from First National Bank and Union Pacific, and 6 blocks from CenturyLink Center. We are also minutes from the Historic Old Market, Henry Doorly Zoo, Orpheum Theater, Midtown Crossing, and the Holland Performing Arts Center.Enjoy a warm and fresh DoubleTree cookie at anytime during your stay. Enjoy our luxurious accommodations, with thoughtful amenities such as a fitness center, indoor swimming pool, and excellent dining at our Signatures Restaurant. Omaha. Looking to host your own meeting? We have over 30,000 sq. ft of flexible meeting space in our Executive Meeting Center, as well as other flexible space. Come stay with us at our DoubleTree Omaha Downtown hotel and find out what you've been missing in Omaha! ... more   less 

Additional Information about Doubletree Hotel Omaha - Downtown / Old Market

Address: 1616 Dodge St, Omaha, NE 68102-1502
Location: United States > Nebraska > Omaha
Price Range: $126 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Omaha - Downtown / Old Market 3.5*
Number of rooms: 413
Reservation Options:
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Also Known As:
Doubletree Hotel Omaha Downtown
Omaha Doubletree
Doubletree Omaha
Hotel Style:
#17 Business Hotel in Omaha
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree Hotel Omaha - Downtown / Old Market staff and other travelers.
8 questions
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Lake Balboa, CA
over a year ago
Omaha, Nebraska
2 months ago
Omaha, Nebraska
2 months ago

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Questions? Get answers from Doubletree Hotel Omaha - Downtown / Old Market staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“nice views from upper floors”
 of 5 bubbles boc20, 3 weeks ago | Read review
“I'd probably get a room looking south to the Woodman tower.”
 of 5 bubbles gilligan2011, Oct 15, 2016 | Read review
“Avoid rooms with connecting door”
 of 5 bubbles luru, Oct 5, 2016 | Read review
“ask for a room with a view of dodge street”
 of 5 bubbles madmh321, Sep 6, 2016 | Read review
“There is loud excavation on the odd side, so get a room with an even number”
 of 5 bubbles dmp717200, Aug 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question