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Hampton Inn & Suites Omaha - Downtown

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#5 of 81 Hotels in Omaha
Certificate of Excellence
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Hampton Inn & Suites Omaha - Downtown
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811 Reviews from our TripAdvisor Community

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Showing 810: English reviews
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Edinburgh, United Kingdom
Reviewed 3 days ago NEWvia mobile

April 19 & 20/17 - two night stop over in the usual quality Hampton Inn. Clean and quiet room, negative - mattress slightly on the soft side. Good breakfast. Very friendly and professional front desk. Good, accessible open parking. Fairly close to downtown, we walked in about 25 minutes - however hotel provides 24 Hour shuttle service to get you...

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Helpful?
Thank Ian M
Joplin, Missouri
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago via mobile

For starters I would give this hotel a higher rating if I could. The staff was exceptionally wonderful and helpful. The free breakfast was perfect, the pool was nice and the hot tub was great. The hotel was quiet, we slept very well. The bedding was comfortable and high quality and CLEAN. Again I can not stress how great the...

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1Thank Haba1ba
About Hotel's Favorite Review
General M, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Haba1ba, Thank you for taking the time to share your wonderful comments with us! We're so glad you enjoyed your stay and had such great things to say about everything and everyone. I will be sure to pass along your kind words to the team! It was a pleasure having you as our guest, and we look forward to welcoming...

North Platte, Nebraska, United States
Reviewed 1 week ago

Everything at this property is 5 stars from the staff to the cleanliness of the rooms, comfortable beds,etc! Great complimentary breakfast in morning too! Great location with a shuttle for the nearby attractions! Nothing negative about my experiences while staying at this location, EVER!!!

Review collected in partnership with Hampton
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Helpful?
Thank Brad N
General M, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Dear Brad, We work to provide our guests with an excellent experience, and I’m so happy to see we were able to achieve this for you. It was a pleasure having you with us and we look forward to welcoming you back again soon!

Seattle, Washington
Reviewed 1 week ago

Clean hotel, friendly staff, and central location. Stayed here while visiting family in Omaha. All staff were friendly & recommended us a place to grab lunch, as we were starving when we checked in. I shared a room with a family member. The room with the 2 queen beds had a nice seating area as well as a mini-fridge. Another...

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Helpful?
Thank Lane H
General M, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Hello Lane, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and we look forward to your return!

Reviewed 1 week ago

I've been here 3 times in the past 2 months and am shocked how the staff remember us. Trust me, the rooms are great, the location is nothing short of amazing when traveling for work or with family. I was able to break away from work and go for a 3 mile run, on a route recommended by the front...

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Helpful?
Thank Julie G
General M, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Julie, We are so happy to know that the service you received while staying at our property really stood out to you, and appreciate that you wanted to highlight it in a review! Our staff takes great pride in what they do and I will be sure to share your praise with them. As always, it was a pleasure having...

Mitchell, South Dakota
Reviewed 1 week ago

Wonderful staff. Clean and comfy hotel. Walking distance from venues. Highly recommend. The only downfall was parking availability but there was a lot of events happening in area. Perhaps parking permits would be beneficial

Review collected in partnership with Hampton
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Thank jenniferhZ3897XP
General M, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you for your feedback from your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest. We'd love to welcome you back again!

Frederick, United States
Reviewed 2 weeks ago

I unexpectedly had to stay an extra night in Omaha. The staff was extremely friendly and courteous. The shuttle driver picked me up at the airport, I checked it and the front desk arranged for a shuttle to take me to a local store for a few amenities since my luggage was already on the plane. The facility was clean...

Review collected in partnership with Hampton
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Thank A2387UHpatriciaj
General M, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility if you're ever back in the area.

Zuni, VA
Reviewed 2 weeks ago

Stayed here for a week while attending the Longines World Cup. Can't say enough good things about this hotel. Great breakfasts. Clean and spacious rooms Shuttle service to anywhere we needed to go. Friendly staff

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Helpful?
Thank ZuniLady
General M, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Dear ZuniLady, We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are back in the Omaha area.

Pennsylvania
Reviewed 2 weeks ago

I spent one night here in April, 2017 on business, arriving late. When I showered the next morning, there were little bugs in the shower and inside the dome light in the bathroom. This is not typical of a Hampton and I was very much surprised. It was reported to housekeeping and the front desk. This will not deter me...

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Helpful?
Thank anniewhy
General M, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

anniewhy, Thanks for reviewing your recent visit. We really appreciate your feedback, as we use it to continuously raise the bar for our guest experiences. Although the shower incident was a first for us, we're happy to report that we are on a preventative pest control program and immediately connected with our vendor based on your findings. We hope to...

Portland, United States
Reviewed 2 weeks ago

Close to the event, quiet, comfortable. The staff was helpful. We did have problems getting the desk to pick-up when we needed a shuttle from the airport. They were very busy checking people in, but need to have someone else on the phone, especially during heavy periods with people coming in for a big event.

Review collected in partnership with Hampton
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Thank karenmD1881AT
General M, General Manager at Hampton Inn & Suites Omaha - Downtown, responded to this review

Thank you for sharing details from your stay, as that gives us opportunities for improvement. We are dedicated to providing the highest quality and consistent level of service for all our guests, and I have shared your notes with our team. We hope to welcome you back again!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Whether you're traveling for business or that well-deserved vacation, you'll want a hotel in Omaha that offers modern conveniences and stellar service. You've come to the right place: Hampton Inn & Suites Omaha Downtown. We're conveniently located near Century Link Convention Center, Creighton University, University of Nebraska Medical Center, TD Ameritrade Park, ConAgra Foods, Union Pacific, Gallup and the historic Old Market area. Whatever your pleasure you'll find it all just minutes from our comfortable hotel. ... more   less 

Additional Information about Hampton Inn & Suites Omaha - Downtown

Address: 1212 Cuming St, Omaha, NE 68102
Location: United States > Nebraska > Omaha
Price Range: $119 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Omaha - Downtown 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn And Suites Omaha - Downtown
Hampton Inn & Suites Omaha - Downtown Hotel Omaha
Hampton Inn Omaha
Omaha Hampton Inn
Hotel Style:
#3 Business Hotel in Omaha
#4 Family Hotel in Omaha
#7 Romantic Hotel in Omaha
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn & Suites Omaha - Downtown staff and other travelers.
4 questions
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Albany, Oregon
11 months ago
Cynthiana, Kentucky
over a year ago

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Questions? Get answers from Hampton Inn & Suites Omaha - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I don't know about other rooms, but we stayed on the 4th floor which was quiet.”
dustyparker, 2 weeks ago | Read review
“Do not accept a first floor room”
PaulP779, Feb 26, 2017 | Read review
“Bring earplugs regardless of what floor you're on!!”
TJSNYDER85, Feb 14, 2017 | Read review
“Ask for a room on the back side for the most quiet location”
Zamigaos, Jan 3, 2017 | Read review
“Request a room in the back of the property to avoid street noise”
L3336PMmaryd, Jan 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question