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Hilton Garden Inn Omaha West

#15 of 83 Hotels in Omaha
Certificate of Excellence
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Hilton Garden Inn Omaha West
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342 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Peoria, United States
4 of 5 stars Reviewed 2 days ago NEW

Overall the hotel is excellent, but the staff is neglecting of the details that make a difference. For example: the coat hooks in the bathroom were all mounted upside-down! And the hair dryer was covered in hair from the previous owner. As an HHonors member we are supposed to log into the HHonors website to gain internet access, but for... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Arkadiusz W
Centerville
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had to switch motels because the ramada over booked and we are very happy with the switch. The motel was clean and the staff was very friendly. The pool area was very nice for our children and our room was very clean.

Helpful?
Thank christophercC1025FV
Boulder, Colorado
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Rate for room was very competitive with other hotels in area that offer "free" breakfast. Breakfast at this Hilton, while costing a little bit more was far superior to other hotels. Selection of items was far superior to other hotels offering breakfast including an on-site chef. Room was very clean and comfortable and front desk staff were very helpful and... More 

Helpful?
Thank rrbpm
Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay very much. Digital check in was great. Rooms were very clean and quiet. Staff went above and beyond to assure our satisfaction. We will definitely stay here again next time we're in Omaha.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Teresa B
Vermillion, South Dakota
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms are fantastic and clean. The hotel is pretty quiet, and you can't beat the location. It is right off of W. Dodge Rd and just up the road from Village Pointe (shopping, theater, restaurants). My only complaint would be the lack of free continental breakfast -- for the price, it should be included.

Helpful?
Thank Kreighton S
columbia, SC, United States
2 reviews
1 of 5 stars Reviewed 1 week ago

The rooms don't all have tubs. Showers see old and outdated with bad shower heads. Doors on showers are wobbly. Breakfast bar is extremely expensive, although good. The staff all knew that there were problems with the hot and cold showers and admitted so once we complained. One minute the shower is hot and the next it is cold. For... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rene K
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Rene K, Thank you for recently staying with us and for your review on Tripadvisor. Your comments will help us as we try to exceed our guests expectations. I'm sorry that you were disappointed in your stay. If there is anything else you would like to share about your stay, please do not hesitate to contact me. Sincerely, More 

Park Ridge
1 review
5 of 5 stars Reviewed 1 week ago

Shuttle bus to take you to local restaurants. Delicious breakfast. There are keurig coffee makers in each room. Clean nice room. My favorite cranberry white chocolate chip cookies were out. Solid Internet. Terrific fitness room too.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Yvette P
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Yvette P, Thank you for taking the time to give us a great review on Tripadvisor! I'm glad to hear that you found your room nice and clean and had a delicious breakfast. I'm also happy to hear you enjoyed the fitness center as well. I hope you will consider staying with us again! All the best~ More 

Omaha
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Room was clean and bed comfortable. Check in was quick for the most part. My only disappointment was that they could not match the online rate so I had to get online and book and purchase the room while standing right there at the desk! I used the gym in the morning and was very happy that treadmills had individual... More 

Helpful?
Thank Jalawlor
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Jalawlor, Thank you for recently staying with us and for your wonderful review! I apologize for the rate error, and for not being able to match it for you at check-in. I'm glad that you enjoyed other amenities that we have to offer such as the fitness center. I am happy that you would stay with us in the... More 

Ohio
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for one night when my flight was cancelled, diverting me to Omaha. I primarily choose this hotel due to its location (arrangements were made to be picked up) and the quality of the hotel (previous night was spent on Midway Airport floor). The quality of the room and the hotel was as anticipated. The front... More 

Helpful?
Thank MissEAB
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear MissEAB I'm so sorry that your flight was cancelled but I am happy that we were able to accommodate you for your one night stay. I'm glad that you found the hotel to your liking and that you were able to utilize the shuttle and lobby amenities. I hope you will consider staying with us if you are in... More 

Atchison, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed here during a last minute get away with my husband. We are very picky about beds, especially myself being pregnant, so we were very pleased with how comfortable it was! The breakfast was excellent and the staff was amazing!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Adam U
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Adam U, Thank you for taking the time to let us know about your stay on Tripadvisor. I am so happy to hear that you had a comfortable stay, and that you enjoyed breakfast. I think our staff is amazing too! What a great thing to say. I hope you will stay again. Sincerely, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Shuttle Bus Service
  • Dry Cleaning

Additional Information about Hilton Garden Inn Omaha West

Address: 17879 Chicago Street, Omaha, NE 68118
Location: United States > Nebraska > Omaha
Price Range: $101 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Omaha West 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn West Omaha Hotel Omaha
Hilton Garden Inn Omaha
Hilton Omaha
Omaha Hilton
Hotel Style:
#5 Family Hotel in Omaha
#7 Business Hotel in Omaha
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