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Holiday Inn Express & Suites Omaha West

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#27 of 84 Hotels in Omaha
Certificate of Excellence
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215 Reviews from our TripAdvisor Community

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Showing 214: English reviews
Manhattan, Kansas
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a room on the third floor on the back side of the hotel facing a forest, providing a general tranquil and private atmosphere. The staff was very friendly in the typical Midwest manner, the pool area was fantastic for our children, and the breakfast offered many options that appealed to everyone in our family. The room was spotlessly... More 

Helpful?
Thank Clarman
frontoffice932, Front Office Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Greetings Clarman! Thank you for taking the time to write such a wonderful review! I'm so happy that you enjoyed your stay with us. Our staff strives to provide first class service and I'm glad you were able to experience this. Your comments about your clean guest room are greatly appreciated and I will make sure to share your feedback... More 

Ankeny, Iowa
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff always make you feel welcome, and the manager reception is great for a snack and chance to visit with others. Location is great for enjoying a multitude of excellent restaurants that will satisfy any appetite

Review collected in partnership with this hotel

Helpful?
Thank oserpatrick
frontoffice932, Front Office Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Greetings oserpatrick! Thank you for taking the time to give such awesome feedback! Our evening social is definitely a hit with guests and I'm happy you had a chance to enjoy it. I'm happy that you enjoyed our location! Next time you stay stop by the front desk and we'll get you a list of our favorite restaurants and breweries!... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 21, 2016

Checked in late but had no trouble at all. Room clean. Beds nice and comfy. Would have preferred a room on the second floor. Heard cars in the parking lot at night. Free parking and free breakfast was nice. Hotel located near lots of restaurants and stores. Right off main highway good choice for just passing through.

Helpful?
Thank Ilene M
frontoffice932, Front Office Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Greetings Ilene M! Thank you for taking the time to write. I am happy to hear that you enjoyed your guest room as well as our complimentary Express Start Breakfast. We strive to provide excellent service paired with first class accommodations and I'm happy you were able to experience this during your stay. I would like to apologize for the... More 

Southold, New York
Level Contributor
263 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed August 6, 2016

This was conveniently located to the wedding we were attending. The hotel was bright and clean. Rooms and beds were extremely comfortable. The staff was courteous and willing to please. Breakfast was hot and delicious. Great stay! Enjoy

Helpful?
Thank chris m
frontoffice932, Front Office Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Chris M, Wow! Thank you so much for the 5 star review! We are happy you chose us while you were in town for such a special event. Thank you for mentioning are courteous staff, that is something we take great pride in. Isn't the breakfast great? Hopefully you got to enjoy our free evening reception as well! We can't... More 

1 review
3 of 5 stars Reviewed July 26, 2016

Overall was ok for a Holiday Inn express. The most frustrating part was the key never worked, Had to go get a new key each time we went back to the hotel room. The towels were extremely thin and torn. Could use to be replaced. The location was great and the breakfast was acceptable.

Helpful?
Thank Rick P
frontoffice932, Front Office Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Rick P, Thank you so much for your review. We appreciate you letting us know how your stay was, it allows us to improve on things for the future. I had my housekeeping team go through the towels and take out any ones that are starting to thin. I am very sorry about the key situation and hopefully next time... More 

Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 25, 2016

Pluses: free parking, free breakfast from 630-930, Pool. Quiet enough at night to get good rest. The first room we got smelled really bad and was stuffy. So we asked for a new room, they were willing to accommodate, but the second room smelled bad as well. Kinda had the smell of kitty litter that has sat uncleaned for too... More 

Helpful?
Thank Esther D
frontoffice932, Front Office Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Esther D, Thank you for your review, we greatly value your opinion. We will talk with housekeeping about the room smell and make sure that they are back to our fresh smelling standard. I do apologize that you had a bad experience with the smell of the rooms. Hopefully next time you are in town you will give us another... More 

Tulsa, Oklahoma
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 22, 2016 via mobile

The room was very clean & the bed was very comfortable. The table lamps had power outlets that I couldn't charge my iPhone due part of the lamp being in the way. a/c had a hard time keeping a temperature & was going on/off. Those are nit picking issues. Breakfast was good.

Helpful?
Thank Shaun J
frontoffice932, Front Office Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Shaun J, Thank you so much for your four star review!! We are happy you had a comfortable stay. Hopefully you got to enjoy our free reception while you were here. We will take a look at the lamps and see why you weren't apple to get your phone to charge, we apologize for that inconvenience. I also will have... More 

USA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 14, 2016

Spent the night. Great for business travel. No real complaints. Hotel is not brand new, but its not bad. About average for a Holiday Inn Express. Near food and stores. Quiet area for the most part. I would stay there again.

Helpful?
Thank Brad S
frontoffice932, Front Office Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Brad S, Thank you for your kind review! We are happy you enjoyed your time in Omaha and hopefully next time you're in town, you can stay for fun and not business! We have great things to do and see in Omaha. We can't wait to see you next time. More 

Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 11, 2016

The room and hotel is just about what you'd expect at a Holiday Inn Express. During a week-long work trip, I am staying here. The room was clean and it is quiet. I am happy with all the places in the area to eat and it is easy to go for a quiet walk at the end of the day.

Helpful?
Thank Barbara S
frontoffice932, Front Office Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Barbara S, Thank you so much for your 4 star review! We greatly value your opinion and are glad that you enjoyed your time in Omaha, even though you did have to work. ;) We can't wait to see you next time and don't forget to join us for free wine, beer, soda and snacks from 6p-8p Monday-Thursday. More 

Tyler, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 11, 2016

I am a Spire Elite member and stay often at HI Express hotels. This one had great reviews so decided to give it a try. The property was nice and staff somewhat friendly, not overly friendly with the "make you feel at home" service. The room was not very clean and definitely not up to par for your typical HI... More 

Helpful?
4 Thank Mike B
frontoffice932, Front Office Manager at Holiday Inn Express & Suites Omaha West, responded to this review

Mike B, I am sorry to hear about your less than satisfactory stay, that is definitely not the impression we wanted to leave you with. I have spoke with housekeeping as well as maintenance and we have gone through and fixed the issues with your room as well as a retraining. In the future we do hope to see you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the newly renovated pet-friendly, 100% non-smoking Holiday Inn Express & Suites Omaha West hotel. Located just off Hwy 275 at 177th Street on the way to Elkhorn, NE, the award winning accommodations of the Holiday Inn Express & Suites Omaha, NE West hotel are conveniently situated for business and leisure travelers. Free beer, wine, soda and snacks are served from 6pm-8pm Monday through Thursday. This west Omaha, NE hotel location provides our guests with easy access to all the area has to offer. Many shopping and dining options are adjacent in the Shops of Legacy. Sights nearby include Village Pointe Shopping Center, Westroads Mall, and Lake Zorinski Recreation Area. Henry Doorly Zoo, Nebraska Crossings Outlet Mall, Downtown Old Market, TD Ameritrade Park, and CenturyLink Center are all just a short drive. Corporate travelers find the Holiday Inn Express & Suites Omaha West hotel convenient to many companies including TD Ameritrade, Yahoo, Paypal, Oriental Trading Co, West Corporation, First Data, First National Bank, Union Pacific, Travel and Transport and Mutual of Omaha. CHI Lakeside Hospital is adjacent. Free high-speed Internet, well-lit work desks, and a 24-hour business center make working on the road easy. Enjoy amenities such as complimentary hot Express Start breakfast, indoor pool and whirlpool, and fitness center. Available only to guests of the Holiday Inn Express & Suites Omaha, NE West are complimentary passes to LifeTime Fitness located nearby. They offer indoor/outdoor swimming with water slides and their entire fitness facility is open to all of our guests. ... more   less 

Additional Information about Holiday Inn Express & Suites Omaha West

Address: 17677 Wright St, (south of 177th and West Center Road), Omaha, NE 68130-2095
Location: United States > Nebraska > Omaha
Price Range: $103 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Omaha West 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Omaha West Hotel Omaha
Holiday Inn Omaha
Omaha Holiday Inn
Hotel Style:
#7 Family Hotel in Omaha
#9 Romantic Hotel in Omaha
#12 Business Hotel in Omaha
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