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Holiday Inn Express & Suites Omaha West

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Traveler (11)
Room & Suite (37)
Pool & Beach (3)
About
Location
Cleanliness
Service
Value
Welcome to the newly renovated pet-friendly, 100% non-smoking Holiday Inn Express & Suites Omaha West hotel. Located just off Hwy 275 at 177th Street on the way to Elkhorn, NE, the award winning accommodations of the Holiday Inn Express & Suites Omaha, NE West hotel are conveniently situated for business and leisure travelers. Free beer, wine, soda and snacks are served from 6pm-8pm Monday through Thursday. This west Omaha, NE hotel location provides our guests with easy access to all the area has to offer. Many shopping and dining options are adjacent in the Shops of Legacy. Sights nearby include Village Pointe Shopping Center, Westroads Mall, and Lake Zorinski Recreation Area. Henry Doorly Zoo, Nebraska Crossings Outlet Mall, Downtown Old Market, TD Ameritrade Park, and CenturyLink Center are all just a short drive. Corporate travelers find the Holiday Inn Express & Suites Omaha West hotel convenient to many companies including TD Ameritrade, Yahoo, Paypal, Oriental Trading Co, West Corporation, First Data, First National Bank, Union Pacific, Travel and Transport and Mutual of Omaha. CHI Lakeside Hospital is adjacent. Free high-speed Internet, well-lit work desks, and a 24-hour business center make working on the road easy. Enjoy amenities such as complimentary hot Express Start breakfast, indoor pool and whirlpool, and fitness center. Available only to guests of the Holiday Inn Express & Suites Omaha, NE West are complimentary passes to LifeTime Fitness located nearby. They offer indoor/outdoor swimming with water slides and their entire fitness facility is open to all of our guests.
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Property amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Quiet
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
40Car recommended
Grade: 40 out of 100
17Restaurantswithin 0.25 miles
2Attractionswithin 0.25 miles
Reviews & more
237Reviews
60Photos
3Q+A
36Room tips
Traveler rating
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Popular mentions
Pros: Location Breakfast options (fresh Cinnabon!) Clean New linens Price Cons: Tired and outdated Room smelled like a wet dog Dogs (without their owners) tied up outside and/or running around the parking lot The pool was small and packed with no place to sit
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Omaha West
Responded today
Hi JLBS4, Thank you very much for staying with us, and for taking the time to share your thoughts. I'm glad that our breakfast selection and new linens were to your liking. On the other hand, I am sorry that the overall cleanliness, condition, and size of the pool area in our hotel did not live up to your expectations. Your feedback is important to us and allows us to focus on improving guest satisfaction. I sincerely hope your visit did not tarnish your perception of our brand. We would love to get a second chance to regain your confidence, and take care of all your traveling needs. Warm Regards, Tracy V. Case Manager IHGService
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We were in town for a mother-daughter shopping weekend. We've stayed at this location before and chose it again for its proximity to shopping and restaurants. However, we will not be returning. Customer experience does not seem to be their top priority. Upon check in, we
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Response from AlanC5345, General Manager at Holiday Inn Express & Suites Omaha West
Responded Nov 12, 2018
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for the inconveniences you faced during your stay. I assure you this is not the norm. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Alan Clark
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This Holiday Inn was ok. Hotel needs an upgrade and remodel. Good location and easy to find. Desk agent was great—had tv problems and she promptly corrected them. Would probably recommend this hotel. Everything was ok.
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Response from David C, Front Office Manager at Holiday Inn Express & Suites Omaha West
Responded Aug 29, 2018
rdpine, Thank you for choosing our hotel during your recent visit to the greater Omaha area. Our hotel recently spent over $20,000 to replace every piece of our Holiday Inn Express bedding from the pillows, pillow cases, sheets, and duvets. We are in the process of replacing all of our hallway wall coverings this month and beginning next week we will be introducing the Holiday Inn Express NEW breakfast concept to include made fresh eggs and meats (not frozen or heat & eat) and best of all individual Cinnabon Sweet Rolls. Although we regret you not noticing our current remodel and upgrade efforts . . . sometimes the best updates are those you don't even notice! We can't wait for you to come back to stay with us again as we continue to remain the leaders of the pack! Oh, did I mention we are also installing in-room safes in every guest room!? New bedding, new safes, new hallways, new breakfast . . . we love being the hotel of choice for our guests! See you again soon! (we hope)
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We stayed here for a week over the 4th of July. All of the staff were very friendly and attentive. The hotel has been nicely remodeled. There is ample shopping and are restaurants within walking distance. Give them a try. We were very happy with our stay!
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Response from David C, Front Office Manager at Holiday Inn Express & Suites Omaha West
Responded Jul 11, 2018
Thanks for the great compliments regarding our hotel and the fantastic location we are in for all that Omaha has to offer. We love being far enough away to avoid the hustle and bustle; but, still close enough to enjoy all of the great attractions and eateries in Omaha. We hope your recommendation that others "give them [us] a try" works and we gain new friends because of our old friends. Thanks and hope to see you again real soon!
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The Express was very good! but we waited quite a while before someone came to the front desk. No bell around to ring. The hotel was clean and the rooms were very nice. Beds were very comfortable as well. The breakfast was fabulous!! lots of choices and front desk kept it very
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Response from David C, Front Office Manager at Holiday Inn Express & Suites Omaha West
Responded Jun 28, 2018
We are thrilled to hear that you enjoyed your stay with us after being delayed to get checked in. We pride ourselves on being Omaha's friendliest hotel and we deeply apologize for not being present and welcoming you when you arrived. We are happy that you did not let it hold you back from having a terrific experience. We will remind our front desk team members of the importance of being present at the desk and re-enforce our practices for when they need to step away for a moment. Thanks and we hope to welcome you back to stay with us again soon!
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Do you have happy hour?
We are now serving free beer, wine, pop, and snacks from 6-8 pm Monday through Thursday nights.
1 vote
I am coming from the west and will be travelling east on 80 the next morning
If you are coming in from I-80 from the West, take Exit 432- Gretna Exit. Take an immediate left or north at the lights onto US Hwy 6. Drive about 10 miles then turn right or East onto West Center Road East/Hwy 275 East. Turn right or South at the lights at 177th and West Center Road between Chipotle and Union Bank. We are on the opposite side of the street from Super Target. Free beer, wine, pop, and snacks 6-8 pm! Ask the front desk for your directions back to I-80 headed East for your travels the next day.
0 votes
I will be travelling through on I 80. How far off that highway is this hotel?
6 miles
0 votes
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"Handicapped rooms were close to the lobby which was great!!"
"Find a different hotel chain"
"Back side (opposite a forested area) is very quiet."
"Opt for second floor"
"3rd floor is top floor and quiet. We were 3 doors from elevator and never heard it!"
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PRICE RANGE
$89 - $181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express omaha west hotel omahaholiday inn omahaomaha holiday inn
LOCATION
United StatesNebraskaOmaha
NUMBER OF ROOMS
80
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