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Hyatt Place Omaha Downtown Old Market

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Guests1 room, 2 adults, 0 children
Traveler (96)
Room & Suite (48)
Dining (25)

About

#20 of 86 hotels in Omaha
Location
Cleanliness
Service
Value
Situated in the heart of Omaha’s Historic Old Market, the Hyatt Place Omaha/Downtown-Old Market hotel is just steps away from restaurants, shops, and galleries in Omaha’s most historic and colorful neighborhood. Enjoy our convenience to nearby CHI Health Center and Convention Center, Holland Performing Arts Center, Joslyn Art Museum, and Omaha’s Henry Doorly Zoo and Aquarium. You’re sure to love our modern spacious guestrooms, and deluxe amenities and services including free Wi-Fi, outdoor pool, fitness center, and on-site dining.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Center with Internet Access
Conference facilities
Secured parking
Parking
Free internet
Wifi
Internet
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bridal suite
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Room service
Flatscreen TV
Safe
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Spanish
1,008Reviews
12Q+A
90Room tips
Traveler rating
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Popular mentions
The breakfast and location was the only good things. Front desk was short and had to ask about the breakfast since they never brought it up. Hallways were Soo hot no cooling at all and smelled. There is no sound proofing you can hear people above you clearly and loudly, you can hear any conversations in the hallway and if there is a connected door to another room like my room had you can hear their conversation and tv. There was lipstick on towels and pillows in room.
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Review collected in partnership with Hyatt Hotels
Hello, My overall stay was nice. This hotel is located in a prime location. My stay at this location was one week and on the first night I ran into an issue with the bathtub. The water did not drain as fast, so therefor, I was standing in a foot of water while taking a shower. Since it was late in the evening, I had requested for the plumber to come in the morning instead of fixing the issue that evening. When I came home from work the following day, I could tell that the plumber did come to fix the issue, however I found that the inside of my toilet bowl had black residue....so I assumed the plumber had also did something to the toilet. My toilet was really gross and bathroom had a bad smell. The cleaning crew cleaned the toilet the next day. However, I had requested for my sheets to be changed out and am not sure if they actually changed out my sheets or just made my bed because I found hair on the sheets. The breakfast could be improved with more menu selections as they served the same items, just rotated the items on different days. The staff that assisted me was Zachary and Matthew. Both provided top notch customer service and made me feel welcomed.
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Review collected in partnership with Hyatt Hotels
The hotel was in a great location in the Market area of downtown Omaha. Parking garage was great. The hotel seemed to be beat up with blue painters tape holding up trim in a hallway. The pool was nice but had to request pool towels twice and the dirty towel bin was overflowing. For breakfast, it was convenient but based on a recent stay at a Hyatt Place in Greenville, SC, the comparison of customer service, accommodation conditions and the breakfast was poor at this location. I believe this is primarily due to the front desk help that basically stood there and did nothing. In fact when I asked for the overflowing trash bin to be empty in the breakfast area (if they expect guest to remove their trash and dishes), the clerk replied they were at full capacity. I turned around and said, “that doesn’t mean you provide bad service.” I’m not sure that we will stay in another Hyatt Place.
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We spent two nights at the Hyatt and we would definitely stay there again. The accommodations were clean and comfortable. They have an attached parking garage that is super convenient and helped keep our car relatively cool in the sweltering Nebraska summer heat. The hotel is located near many bars, restaurants, and shops. The only negatives were that because we booked our reservation through a third party vendor, we would have to pay for the hotel breakfast. One other strange thing was that our shower door did not close all the way. It was a sliding glass door and it stopped about three inches short, so every time we used the shower, water got all over the floor.
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Stayed here on World of Hyatt points for two nights. It was during the College World Series and the hotel was packed with Mississippi State folks (not us). We had a wonderful room. Complimentary bottled water daily.Self-Parking was comped because we used points. Included breakfast(for World of Hyatt members) was excellent. We used the complimentary shuttle with a great driver who took us to a few sites around town. There was a problem at checkout, being charged for one night, but the desk clerk worked with me and World of Hyatt to correct it before we left.
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PRICE RANGE
$113 - $255 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNebraskaOmaha
NUMBER OF ROOMS
87
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