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Room & Suite (211)
Dining (72)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Omaha
More questions?
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#27 of 95 in Omaha
Location
4.6
Cleanliness
4.3
Service
4.2
Value
3.9
Discover Hilton Omaha, located in the heart of downtown near the Old Market Entertainment District and one block from TD Ameritrade Ballpark and joined to the CenturyLink Center Omaha Convention Center via enclosed sky bridge. Hilton Omaha has 39,000 sq. ft. of column-free flexible meeting and banquet space on one level. Relax in a comfortable guest room with enhanced high-speed internet and HDTV or upgrade to an Executive Level Room for private all-day Executive Lounge access, complimentary continental breakfast and evening hors d'oeuvres.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Center with Internet Access
Paid private parking on-site
Paid wifi
Hot tub
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast in the room
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Flatscreen TV
On-demand movies
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish, German
Location
Full view
89Good for walkers
Grade: 89 out of 100
17Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
Contact
1001 Cass St, Omaha, NE 68102-1152
Getting there
Rental CarsSee rental cars from $33/day
1865Reviews18Q+A100Room tips
Reviews
Traveler rating
- 890
- 532
- 238
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- 87
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Most Recent
Santa Monica advisor wrote a review Apr 2022
Santa Monica, California12 contributions20 helpful votes
They don’t answer the phone. Huge lines. Plus they charge $5 for a package mailed to your room! I’ve never seen a charge for a package before. Is that the new normal?? During the Berkshire weekend avoid it. I’ve been here other times and they are ok.
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Date of stay: April 2022Trip type: Traveled
Room Tip: Don’t get room near the elevator. Very noisy.
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1 Helpful vote
Helpful
Hotel's Favorite
This is an excellent location to stay for the Olympic Swim trials. There is not a closer location. The hotel has a free airport shuttle with generous hours. You can walk to many different food and entertainment options. The room has a fridge and coffee maker but no microwave. I was really happy with how they handled the Diamond breakfast. The best I’ve seen a hilton do recently. You order your food online and preselect your time. The options are limited but good and include omelette, french toast for kids and simple egg/meat options. I’d encourage them to add a banana and milk as options and its pretty much a perfect breakfast. They text you when it is ready and you pick it up in the bar area. We are already planning tp stay here for our 2024 trip!
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Date of stay: June 2021Trip type: Traveled
1 Helpful vote
Helpful
Response from Robert Sabin, General Manager at Hilton Omaha
Responded Jun 15, 2021
CAworktravels, Thank you so much for this 5 star review on social media. Our team takes great pride in delivering on our mission to be "Nebraska's most Hospitable Place". As well, the breakfast ordering innovation continues to shine with an aid to technology. See you back in 2024! Best, Robert Sabin Hilton Omaha General Manager Robert.Sabin@Hilton.com 402-998-4201
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+1
I spent one night here recently, the room was run down, out dated and dirty. It smelled like stale smoke. I have posted pics of the bath tub in the room which was full of missing chunks that were full of rust, yellow toilet seat, and really just gross bathroom. My coworkers paid over 200 a night for rooms. The TV’s were small, the furniture was dirty and dusty, and the walls were in desperate need of work. Someone else I know who was there for the same conference found bed bugs in their room. I would not stay here again.
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
Helpful
The room needs a refresh. I am from California and my be too critical. Lime deposits and ignored unclean hair dryers. TV is 1080 resolution which may be sufficient. The contactless access was brilliant.
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Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
I used to go out of my way to stay here for both personal and business trips because of the high quality/personal service I would receive, as well as the cleanliness of the rooms. My last trip, I experienced two rooms with mold in the bathrooms and a musty smell throughout. For the price you get convenience to the event center, not much else.
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Date of stay: April 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
We had a great time at the Hilton great staff… The bar and the food was both a good experience. We had an amazing suite that we will stay in again as it had everything you could ever ask for and more.
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Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
We enjoyed our stay at this full-service hotel. Our room was clean, quiet, and comfortable and appeared to have been recently updated. The personnel we encountered were friendly. The location is convenient to the convention center and Old Town.
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Date of stay: April 2022Trip type: Traveled
Room Tip: Parking is convenient although not free. Valet and self parking are available.
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Helpful
I booked two adjoining rooms in February for this coming weekend. I paid $2,649.14. I get on the hotel's website to get the address today, notice that rates are 1/2 as expensive as they were when I booked ($1,342.26). I called the hotel, they are unwilling to modify my reservation, or change it in anyway. As a Hilton Honors member I find this completely appalling and wrong. I spent just under an hour on hold today. I feel like I was taken advantage of. I will be speaking to the general manager when I arrive this weekend.
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Date of stay: April 2022
Value
Service
Sleep Quality
Helpful
Rooms are run down and need a remodel. Not clean by any standards. The location and hotel employees are nice but not worth the nightly fee! Small tvs. Parking is an additional 20$. Stayed here for a concert but next time will stay elsewhere and just uber or walk
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Date of stay: March 2022Trip type: Traveled
Helpful
The Omaha Hilton is a nice place to stay and so convenient, being close to the Old Market and ball stadium establishments. It also has the covered access to the CHI Center, which in the winter is a blessing. However, since Covid, the services and some cleanliness and maintenance issues in some of the public areas of the hotel is certainly noticeable.
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Date of stay: February 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
PRICE RANGE
$219 - $275 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton omaha hotel omaha, hilton hotel omaha, omaha hilton hotel
LOCATION
United StatesNebraskaOmaha
NUMBER OF ROOMS
600
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Claim Your Listing Frequently Asked Questions about Hilton Omaha
Which popular attractions are close to Hilton Omaha?
Nearby attractions include Charles Schwab Field Omaha (0.3 miles), Omaha Performing Arts (0.3 miles), and Lewis & Clark Landing and Riverfront Park (0.3 miles).
What are some of the property amenities at Hilton Omaha?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hilton Omaha?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Omaha?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Omaha?
Conveniently located restaurants include Spencer's For Steaks & Chops, Old Mattress Factory Bar & Grill, and J. Gilbert's Wood-Fired Steaks & Seafood.
Are there opportunities to exercise at Hilton Omaha?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hilton Omaha have an airport shuttle?
Yes, Hilton Omaha offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Omaha have airport transportation?
Yes, Hilton Omaha offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hilton Omaha located near the city center?
Yes, it is 0.4 miles away from the center of Omaha.
Are any cleaning services offered at Hilton Omaha?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Omaha?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.