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BEST WESTERN Old Mill Inn

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BEST WESTERN Old Mill Inn
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298 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Old Mill Inn
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Showing 297: English reviews
Clive, United States
1 review
4 of 5 stars Reviewed October 26, 2015

Everything was great except an unpleasant odor when first entered the room. From the smell, I believe that it was a cleaning product used by housekeeping staff ( perhaps over used ). But, it was temporary and not noticeable when I returned to the room later. Room was clean, comfortable and generally quiet. A bit tough to find but Mapquest... More 

Review collected in partnership with Best Western

Helpful?
Thank Peter W
mike p, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

We value your comments and we will certainly review our staff’s use of our cleaning agents and we will see to it that such issue will be prevented from happening again. We are so glad to know that you still had a pleasant time with us despite of this issue and we do hope that you’ll visit us again soon.... More 

Pennsylvania
1 review
5 of 5 stars Reviewed October 20, 2015

I travel alot and have found this hotel is very comfortable and clean,The hallway carpet is very clean and thats a great sign, The staff takes pride in this hotel. ( even sall them picking up all those butts from the smokers that can't find a can ) Location is out of the way of noises but yet close to... More 

Helpful?
Thank Pete K
mike p, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

We can’t wait to see you again and we’ll surely be expecting you soon. Thank you so much for choosing to stay with us and we are so happy to know that you had a great time staying with us. May you have a wonderful day ahead. More 

East Central Florida
Level Contributor
48 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed October 15, 2015

I stayed two nights at this property. The property is challenging to find and access, there's several quick turns and it seems like you're driving through another business's parking lot to access. The property makes a very good visual appearance on check-in. Check-in itself was quick and was uneventful, the room I had was very nice & large. Room floor... More 

Helpful?
Thank elc32955
mike p, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

We are very sorry about the issues that you encountered during your stay with us as well as with the charge billed to you in error and rest assured that such issues will be prevented from happening again. We would like to apologize if our laundry room made you feel uncomfortable and we will see to it that this will... More 

Marion, IN, United States
1 review
1 of 5 stars Reviewed October 14, 2015

This place was atrocious. There were so many things wrong that I don't want to take the time to list them all. The worst of all was the feces in the whirlpool. I would never ever stay at this hotel again for any reason even if I were paid to do so. I'm considering never using any Best Western again.

Review collected in partnership with Best Western

Helpful?
Thank Carla K
mike p, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

We are very sorry to know about the issues that you raised during your stay with us and we would like to assure you that these will be looked into and worked on immediately. We would never tolerate such issues and rest assured that necessary actions will be taken to correct such problems. We would like to apologize for any... More 

minneapolis
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed October 8, 2015

What I liked: The night staff was good The hot tub was nice Free parking Room could have been a suite and included two televisions and a great amount of space Nice free breakfast What I disliked: I found the day staff less helpful The rooms let in quite a bit of noise from the hallway and the cleaning crew... More 

Helpful?
Thank jrockmn
mike p, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

We are so glad to know that you had a pleasant time with us and rest assured that everyone will be reminded of our duties of providing you with great customer service at all times. Thank you so much for your business and may you have a blessed day ahead . More 

Pismo Beach, United States
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 7, 2015

We arrived late in the evening and had a pleasant experience. Bed was comfortable, breakfast was adequate. My only complaint (and I'm' just being picky) is that the desk clerk did not give us any directions etc for elevator, location of breakfast & hours & general information. We had to ask after we were check'd in.

Review collected in partnership with Best Western

Helpful?
Thank Clark H
mike p, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

We are so glad to know that you had a pleasant time with us and we do hope that you'll get to visit us again soon. Rest assured that your comments will be discussed with our whole staff and that everyone will be reminded of our duties of providing you with great service at all times. More 

Hot Springs, Arkansas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 29, 2015

Nice well kept Motel will options normally seen in higher priced locations. Good breakfast, convenient parking, friendly staff, central location in Omaha. Only trouble we had was on third day of our stay, our entry key card stop working. It was nice having the extra room in the King suite. The WIFI worked great and was fast. The breakfast room... More 

Helpful?
Thank dpfarkansas
mike p, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

We are so glad to know that you had a pleasant time with us and thank you so much for appreciating our efforts of providing you with great customer service. We would like to apologize for any inconvenience the issue with the key card may have caused you during your 3rd day of staying with us and rest assured that... More 

Orland Park, Illinois
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 26, 2015

The staff was nice and tried to help. Not much they can do if the rooms are not up to par. The hot tub was dirty and the hot tub in the room did not look good enough to get in. The bed was extremely comfy but that was it.

Review collected in partnership with Best Western

Helpful?
Thank Espressowilltravel
mike p, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

We are very sorry about the issues that you encountered during your stay with us and we would like to assure you that such incident will be prevented from happening again. We will see to it that this is discussed with our housekeeping staff and that this will be worked on immediately. We do hope that you’ll give us another... More 

Madison, Wisconsin
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 15, 2015

Great value in the west Omaha area. Location is not easy to find, due to the new freeway interchange. Very good, hot breakfast. Looks like several rooms have been redone. Beds comfortable. All under $90.

Review collected in partnership with Best Western

Helpful?
Thank Scott M
mike p, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations. We apologize for any inconvenience you had trying to locate us due to the changes made to the freeway only are so glad to that you were able to get to us. We are so glad to know that you had a pleasant time... More 

United States
1 review
5 of 5 stars Reviewed September 14, 2015

When we walked into our room, which we assumed would be a "standard room", we were pleasantly surprised. Excellent room, very clean; we felt like we had been upgraded, even though the price was also a pleasant surprise.

Review collected in partnership with Best Western

Helpful?
Thank Diane L
mike p, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

We are so glad to know that you find great value in staying with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations. We always aim to provide you the best value for your money and we are so glad to know that we were able to serve you well. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly Remodeled Each room fridge, microwave, new carpet, new case goods, lighting package, new pictures, art works, out side entirely new look. ... more   less 

Additional Information about BEST WESTERN Old Mill Inn

Address: 10960 W Dodge Rd, Omaha, NE 68154-2612 (Formerly BEST WESTERN Settle Inn)
Location: United States > Nebraska > Omaha
Price Range: $72 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Old Mill Inn 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Settle Hotel Omaha
Best Western Omaha
Omaha Best Western
Hotel Style:
#3 Spa Hotel in Omaha
#6 Best Value Hotel in Omaha
#13 Romantic Hotel in Omaha
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