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BEST WESTERN Old Mill Inn

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BEST WESTERN Old Mill Inn
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297 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Old Mill Inn
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Showing 296: English reviews
1 review
5 of 5 stars Reviewed June 28, 2016

Quiet and Close to Food Options I live in Omaha but stayed at this hotel with my visiting family member . The complimentary breakfast includes a wide variety of hot and cold items. I was there for a night. They provide a Grab N Go bagged breakfast to go if you can't take the time to sit in the dining... More 

Helpful?
Thank naveen p
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you for taking... More 

Shickley, United States
1 review
4 of 5 stars Reviewed June 24, 2016

This was to be the weekend of my wife and I mini honeymoon. Overall the Hotel was very nice and clean. Individuals left at different times, apple core(s) and other food items in the elevator, of which the staff did clean the food items up at some point. Also in the Hotel room was a hot tub. The hot tubs... More 

Review collected in partnership with Best Western

Helpful?
Thank Carl G
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness.We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Your comments regarding the ways we can still improve are just as important, and we can't wait to show you how we have... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed June 21, 2016

The breakfast was a joke, something you can get out of your on frig at home. Yogurt, toast , and waffles. Floors and walls are very thin so noise in other rooms is a major issue. We reported issues to the front desk but they did not respond. Elevator can only fit 2 people with luggage

Review collected in partnership with Best Western

Helpful?
Thank dinoc227
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again after the... More 

Dexter, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2016

Cozy beds, ample choices breakfast, quiet place, patio deck to have evening moments, Free and safe parking, newly landscaped, business center for printing some of my emails, I had the best breakfast choices in my most recent stays in hotels in few months, oatmeal, eggs, sausage patties, fruits, and yogurt, spiced tea was my favorite.

Review collected in partnership with Best Western

Helpful?
1 Thank Ross H
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Thank you so much for your compliments to our breakfast options and service. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory.I’m especially glad that you enjoyed the swimming pool and found your visit to be a comfortable and pleasant experience. Your five star review means a lot to... More 

Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 12, 2016

Due to two streets having the same name, and one having no signage, this is hard to find. Call, and they will give you directions. Convenient to the interstate but quiet. Room was clean, plenty of hot water, good pressure. Place to sit outside and have a cigar if you do that sort of thing. A good value forthe dollar

Review collected in partnership with Best Western

Helpful?
1 Thank R3958KCkevins
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Thank you for taking the time to write this review and share your experience. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and good value. We are very happy to learn that your stay was so peaceful, and we hope to see you... More 

Appleton, United States
1 review
5 of 5 stars Reviewed June 10, 2016

Room was clean spacious and comfortable. Next to walking trail and dining options. Kids on our floor. Pool area is small but clean. Plenty of towels. Great front desk agents, Very nicely cleaned rooms, we were happy to have smiles from employees whomever we met in hallways and lobby, very nice citrus fragrance in our room, Would stay again.

Review collected in partnership with Best Western

Helpful?
Thank Raquel G
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the... More 

Kansas City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 7, 2016

The rooms were very clean and the beds were comfortable. Staff was very welcoming and friendly. The complimentary breakfast was very nice. I would definitely stay here again when I am in the area. The staff at the hotel was very helpful and pleasant and helped us find a wonderful place to have dinner when we arrived. Breakfast the next... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Lori H
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Thank you for leaving your five star rating of our hotel. Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties... More 

Lee's Summit, Missouri
Level Contributor
82 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed June 3, 2016 via mobile

Out of 70+ reviews, I only have a handful of single stars. This was a horrible experience! On our first morning, we were walked in on by a man saying "housekeeping" with no cart in sight. I HAD THE "QUIET PLEASE" SIGN IN THE KEY CARD SLOT! IT HAD TO BE REMOVED FOR ENTRY Thank goodness we had the interior... More 

Helpful?
Thank DAWN G
Des Moines, United States
1 review
5 of 5 stars Reviewed June 3, 2016

Very friendly staff, I checked in late, front desk had kept my keys ready and just took my signature and verified ID and in a minute I was to my room, I called several times for some information, he provided happily even at late night, requested shaving gel and razor and was at my door in just few minutes, happily... More 

Review collected in partnership with Best Western

Helpful?
Thank John T
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit. Thank you for your kind comments and 5... More 

Kearney, Nebraska
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed May 29, 2016 via mobile

My 7 year old daughter and I had a girls weekend in Omaha. We stayed at the Bear Western Old Mill. Everything was great until we returned to the hotel (room 208) on our second evening after a busy day of sight seeing. I had left a cup on the desk with a little bit of water in the bottom.... More 

Helpful?
1 Thank krystal r
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. I am very sorry for the disturbance that pest alert caused. Orkin Pest Control has inspected the room thoroughly and could not find any evidence of bedbugs or any other pest. They have treated with heat treatment to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly Remodeled Each room fridge, microwave, new carpet, new case goods, lighting package, new pictures, art works, out side entirely new look. ... more   less 

Additional Information about BEST WESTERN Old Mill Inn

Address: 10960 W Dodge Rd, Omaha, NE 68154-2612 (Formerly BEST WESTERN Settle Inn)
Location: United States > Nebraska > Omaha
Price Range: $72 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Old Mill Inn 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Settle Hotel Omaha
Best Western Omaha
Omaha Best Western
Hotel Style:
#3 Spa Hotel in Omaha
#6 Best Value Hotel in Omaha
#13 Romantic Hotel in Omaha
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