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BEST WESTERN Old Mill Inn

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BEST WESTERN Old Mill Inn
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308 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Omaha, Nebraska
Reviewed 1 week ago

As always very ratified with my November business trip. Best Western Old Mill keeps me conning back. The friendly staff, always with customers interest first. Hotel is quiet, clean and worth the price

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Helpful?
Thank 449jeninem
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear 449jeninem, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. We always aim to give you the best value for your money and we are so happy to...

Sioux City, Iowa
Reviewed 1 week ago via mobile

Room was very nice, as they upgraded our room to a suite. Bed comfortable and in close distance to a lot of things. The location was safe and secluded. The pool and jacuzzi were relaxing. The front desk staff was wonderful and polite. Will definitely make this my go to hotel in Omaha.

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Helpful?
Thank Crystal H
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Crystal H, We can't thank you enough for your five star rating of our hotel. I’m especially glad that you enjoyed the swimming pool, jacuzzi and found your visit to be a comfortable and pleasant experience. We're glad you had a great time with us and we look forward to serving you again.

A TripAdvisor Member
Level Contributor
9 reviews
Reviewed 3 weeks ago via mobile

when there in August and loved it is had to go back in September and loved it again. Everytime I'm in that area and need a room that's where I'm stopping. I also love that it's so close to the airport and other important places. Easy to find

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Helpful?
Thank A TripAdvisor Member
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are also happy to hear that you found the location to be so convenient for your needs. We would love to have you back and we do hope to see you again...

tyndall, sd, United States
Reviewed 4 weeks ago

I was very impressed with the friendly staff and the cleanliness of the room. The room was very spacious and comfortable. The breakfast was great and there was a variety of food to choose from. Would definitely stay here again. Great place and very reasonable

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Helpful?
Thank Richard C
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Richard C, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. It means a lot to us that...

Calgary, Canada
Reviewed 5 weeks ago

This is a very nice hotel and will definitely stay here again. The bed was extremely comfortable, pillows were great, the shower was wonderful, everything was clean and comfortable with lots of variety at breakfast. We would highly recommend this hotel.

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Helpful?
Thank 295glorias
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear 295glorias, Thank you for leaving your five star rating of our hotel. We are so grateful for your business and we do hope that you’ll continue to choose to stay with us on your future travels here in the area. We are so glad to know that you enjoyed your stay as well as our breakfast and thank you...

Pahrump, United States
Reviewed October 28, 2016

This Best Western is very clean and quiet. I loved the service at the front counter and the maids were friendly and accommodating. The breakfast was good but the coffee was weak but was corrected after notifying them. I will definitely stay at this Best Western in the future.

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Helpful?
Thank Paul L
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Paul L, Thank you for your kind comments and review regarding our high standards of cleanliness, hospitality and you enjoyed the breakfast offered at our hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. It means a lot to us that you've allowed...

Reviewed October 25, 2016 via mobile

We stayed at this hotel on our recent motorcycle trip, the hotel was very clean, our room wad spacious and had a jacuzzi tub. The breakfast was excellent. About the only thing we didn't like was it was difgicvult to find, as it wad tucked in behind a strip mall.

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Helpful?
Thank tallrider
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear tallrider, Thank you so much for this lovely review you have of our hotel. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations. We would love to have you back and we do hope to see you...

Phoenix, Arizona
Reviewed October 24, 2016

Looks and feels like an upgraded Motel 6 without the roaches. Small dinghy rooms, difficult for handicapped to move around.broken shower head, refrigerator and microwave hidden in clothing cabinet. Over priced for such shabby quarters. This was supposed to be a handicapped room. Not to ADA standards.

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Helpful?
Thank Jay L
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Thank you for taking the time to share your experience! We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve. We hope you will give us another...

Reviewed October 22, 2016 via mobile

The hotel staff was very helpful when we arrived. The rooms are clean and comfortable. The breakfast the next morning was nice. We enjoyed all of the accomodations. The beds were really comfortable. With being handicapped, they had great accommodations for us

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Helpful?
Thank Becky D
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear Becky D, I can't begin to tell you how much we enjoyed reading this review that you had a wonderful time with us. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Thank you so much for compliment to our...

Chicago, Illinois
Reviewed October 8, 2016

Our stay in Nebraska was unexpected and the reservation was made last minute. That did not matter - we were met with exceptionally friendly courtesy upon checking in (and out) and the room did not disappoint. Everything was clean, fresh, comfortable and working properly. We loved all the extra amenities such as the fridge in the room and even though...

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Helpful?
Thank SeM2116
Mike P, Guest Relations Manager at BEST WESTERN Old Mill Inn, responded to this review

Dear SeM2116, Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. It is great to hear that you enjoyed our yummy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly Remodeled Each room fridge, microwave, new carpet, new case goods, lighting package, new pictures, art works, out side entirely new look. ... more   less 

Additional Information about BEST WESTERN Old Mill Inn

Address: 10960 W Dodge Rd, Omaha, NE 68154-2612 (Formerly BEST WESTERN Settle Inn)
Location: United States > Nebraska > Omaha
Price Range: $71 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Old Mill Inn 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Settle Hotel Omaha
Best Western Omaha
Omaha Best Western
Hotel Style:
#2 Spa Hotel in Omaha
#13 Romantic Hotel in Omaha
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Old Mill Inn staff and other travelers.
3 questions
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Questions? Get answers from BEST WESTERN Old Mill Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“None to speak of.”
 of 5 bubbles JayL369, Oct 24, 2016 | Read review
“Ask for a room where no pets will bark next to you.”
 of 5 bubbles natashao495, Aug 19, 2016 | Read review
“Rooms front or back are good. Some are a bit small.”
 of 5 bubbles MargaretB1, Jul 25, 2016 | Read review
“don't get the room next to the lobby and the ice crusher on the ground floor (the rest must have been better...?).”
  • remainder of previous guest
  • foot steps (no, not ours, they are from before we went in)
  • broken lamp shade
  • cigarette hole in a curtain
 of 5 bubbles WorldTravelOne, May 18, 2016 | Read review
“get a room on the west side of the building, if possible.”
 of 5 bubbles dominicg697, Apr 25, 2016 | Read review
5 of 5
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