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Hilton Garden Inn Omaha Downtown / Old Market Area

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#7 of 84 Hotels in Omaha
Certificate of Excellence
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Hilton Garden Inn Omaha Downtown \/ Old Market Area
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751 Reviews from our TripAdvisor Community

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Showing 745: English reviews
Kansas, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Very friendly staff. My room was clean but smelled a little like cigarette smoke. I informed the manager and he apologized and guaranteed that it would be looked into. Great location with many restaurants within walking distance

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Vinita H
Bedford
1 review
5 of 5 stars Reviewed 4 days ago NEW

Room and amenities were excellent. Breakfast was average cost and good variety and excellent quality. Lobby is spacious and staff very good. Applicable tax added substantially to the room cost Overall, for downtown location, the surrounding area is excellent and cost comparable with other cities. Excellent courtesy transportation was also available.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank ronalde593
Butte, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Great stay with quality staff and with great breakfast (the fees are $11.95 for great hot breakfast and $6.95 for cold). Keep in mind there are a lot of hidden fees when checking out and difficult to get a solution before leaving.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Charlene W
Ames, Iowa
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was a short walking distance to many restaurant options, parks, and shops in the old market area of Omaha. And only about 10 minutes to the zoo! So close to many attractions it's a great value!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 721allisonj
Javier M, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Hi 721allisonj, Thanks for the review on your recent stay with us! We have a pretty excellent location don't we? :) Come back to visit us soon! Take care More 

Kearney, Nebraska
Level Contributor
490 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Dark, quiet rooms with very comfy beds. Staff checked us in quickly with no hassle. We got a rude from their shuttle to our restaurant in the old market. Good-great breakfast. But full breakfast not included in room rate, $11.00, but worth it. Parking $10 per day, but cheaper than a lot of metro hotels. Very handy to Downton, Old... More 

Helpful?
Thank skiNebraska
Javier M, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Hi skyNebraska, I am glad to read that you experienced all the amenities here! I am sure other travelers will appreciate the details! Sorry to hear about the wi-fi issues. We hope to welcome you back in the near future. Take care! More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Second time staying here. Like the nice rooms and great views (ask for a higher floor). The location is perfect for a night out in the Old Market district. Parking is easy and worth the $10 a night. Had my handicapped father with me and room was well equipped. The staff can be a bit cold but maybe it was... More 

Helpful?
1 Thank G m
Javier M, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Hi G m, Welcome back to our hotel- glad you paid us a visit again! I am sorry to hear that the staff came off as cold- I will be sure to address this with our team here. Thank you again for your feedback, we hope to welcome you back for a 3rd time. Take care! More 

Richmond, Virginia, United States
Level Contributor
98 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This property is several long blocks from the Old Market area fortunately a small, excellent steakhouse is attached. For breakfast in the lobby, choices for breakfast range from Continental to full buffet and cooked to order meals! The buffet area waffle iron wasn't working our morning and I asked several, at least three servers for assistance, before it was offered,... More 

Helpful?
1 Thank SLKj
Javier M, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Hi SLKj, Thank you for your very detailed rating! I am sorry about your experience with breakfast- I will be sure to use your comments as a training opportunity for the team in the restaurant. Thank you for your comments regarding our team being helpful! We hope to welcome you back in the near future. Take care! More 

Denver, Colorado
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed while on a trip to visit family. The hotel is centrally located making it quick to reach areas all around the metro area, and walk around downtown old market area. The room was clean, parking convenient (but tight), and breakfast options available. The bathroom was small but worked. Would recommend a suite if staying with a family.

Helpful?
Thank Janaynay
Javier M, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Hi Janaynay, Thank you for taking time to review your recent stay with us. Our location is really great as you are so close to so many things! I am glad you found the room to be clean. We hope to welcome you back in the future! More 

San Jose, California
1 review
5 of 5 stars Reviewed 4 weeks ago

The couple of days that we spent here were so sweet celebrating a wedding! The breakfast was delicious, it's in an awesome location right by downtown and the airport shuttle service was perfect! They were all very kind and accommodating!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank mirandab365
Javier M, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Hi mirandab365, Glad to hear that you enjoyed your stay here with us! It's always an exciting thing to read that someone had such a great stay with us. Take care! More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here as a stop on a long road trip home. The room seemed to be newly remodeled, and the hotel was clean and comfortable. However, the staff were a little rude when we checked in because we arrived a little late (even though we called in advance to make sure it was okay). Not a big deal, though. Overall,... More 

Helpful?
1 Thank Cassie L
Javier M, Manager at Hilton Garden Inn Omaha Downtown / Old Market Area, responded to this review

Hi Cassie L., Thank you for reviewing your stay here with us. I am glad that you found the hotel to be clean and comfortable. I am sorry to read about the staff interaction. I will be sure to use your comments as a training opportunity. We hope to welcome you back in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Omaha Downtown/Old Market Area hotel is in the vibrant Old Market District in the heart of Downtown Omaha. Just a short walk to the CenturyLink Center Omaha and TD Ameritrade Ballpark, the hotel is in the perfect location for visitors to the city, regardless of purpose of travel! 24-hour, complimentary shuttle service is offered to Omaha's Eppley Airfield (OMA), and also provides convenience for business travelers, serving many of the city's prominent enterprises such as ConAgra Foods, Union Pacific, National Park Service, and more! Enjoy one of the city's finer dining experiences from the comfort of the hotel, too. Spencer's for Steaks & Chops is a local favorite, serving the top 2% grade of beef in the state! Winning accolades for their wine list over the past few years, you're sure to be delighted by the outstanding service and remarkable quality of product prepared especially for you. Breakfast is served in the Great American Grill daily. A cooked-to-order buffet, including freshly cut fruit and warm, baked pastries is available at an affordable price from the friendliest breakfast staff to be found in Omaha. Your satisfaction and comfort is our highest priority, and we promise to deliver the best that Midwest hospitality has to offer, guaranteed! ... more   less 

Additional Information about Hilton Garden Inn Omaha Downtown / Old Market Area

Address: 1005 Dodge St, Omaha, NE 68102-1149
Location: United States > Nebraska > Omaha
Price Range: $117 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Omaha Downtown / Old Market Area 3*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Expedia, Hotwire, Hotels.com, Orbitz, Priceline, TripOnline SA, getaroom.com, Travelocity and Odigeo so you can book your Hilton Garden Inn Omaha Downtown / Old Market Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Omaha Downtown / Old Market Area Hotel Omaha
Hilton Omaha
Omaha Hilton Garden Inn
Hotel Style:
#4 Romantic Hotel in Omaha
#6 Business Hotel in Omaha
#8 Family Hotel in Omaha
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