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Comfort Inn at the Zoo

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2920 South 13th Court, Omaha, NE 68108
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209 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Wayzata, Minnesota
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for one night before the hotel that we had booked opened up closer to the venue that we would be at for the week. Even at that, it isn't a bad drive to the main areas if walking to and from the locations isn't important to you. Check-in was very smooth and we were able to go... More 

Helpful?
Thank robbb2013
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Hotel Management More 

Saint Paul, Minnesota
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in a suite with two queen beds for one night. The room was spacious and clean. The main areas were not clean and there were half eaten pieces of fruit and garbage littering one common area. Also, there is no elevator at this hotel. We were on an extended road trip and had a fair amount of things... More 

Helpful?
Thank Chloe1834
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Guest, Thank you for taking the time to give us this valuable feedback. We use this information to continually improve our services. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Our stay coincided with the College World Series and even with as busy as the hotel was, we had no issues with our stay other than there seemed to be barely enough parking for all of the guests. A few evenings, we came back late to find it near impossible to find a parking spot. Rooms were comfortable and clean... More 

Helpful?
1 Thank Mark H
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to tell us about your positive experience. We are delighted to know that you enjoyed your stay with us. Thank you for your business and we look forward to your next stay! Sincerely, Hotel Management More 

Reynolds, North Dakota
1 review
2 of 5 stars Reviewed 5 weeks ago via mobile

The pool was out of order when we were there. We checked in around 4:30, carried our luggage up the stairs to the second floor but the room we were given had not been cleaned. We carried out luggage back down stairs and were given another room on the first floor. The A/C did not work well and it was... More 

Helpful?
Thank jlk1029
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We apologize for any dissatisfaction during your stay with us. We appreciate the valuable feedback and use this information to continually improve our services. Thank you for your business and we hope you consider staying with us again. Kind Regards, Hotel Management More 

Creston
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed June 17, 2016

I had the misfortune to stay here for two nights with my grandsons since it's the only hotel close to the Omaha Zoo (which by the way is phenomenal). The rooms are tiny, the pool is tinier, the breakfast room (and I use that term loosely) and other public areas are dirty but perhaps the worst was being surrounded by... More 

Helpful?
Thank Barbara W
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Guest, Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for any inconvenience you experienced during your stay. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again. Kind Regards,... More 

Yankton
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 14, 2016

We are repeat guests, enjoy the location close to the zoo and Old Market as well as interstate. All room amenities were clean/comfortable (linens, bed, bath area, fridge, micro), there are some older carpet stains but the surrounding carpet seemed clean, no dirty residue left on feet or socks! Stayed on first floor, AC worked, and no ceiling leaks etc.... More 

Helpful?
1 Thank BrandyInSD
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Guest, Thank you for taking the time to give us this valuable feedback. We use this information to continually improve our services. Thank you for your business and we hope you stay with us again. Sincerely, Hotel Management More 

Blue Springs, Missouri, United States
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed June 6, 2016

the room wasn't that bad really, breakfast was ok. The pool was very small and crowded even though there were only 5 or 6 people in it when it was actually open, it was closed most of the time we were there. We actually drove to CoCoKeys to swim instead. The worst part about the whole stay was the people... More 

Helpful?
Thank Lindsey C
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Guest, Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for any inconvenience you experienced during your stay. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again. Kind Regards,... More 

Shelbina, Missouri
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 3, 2016

Super close to the zoo which is great when you have young grandchildren with you. Rooms were fine and the beds were comfortable - could use a little freshening up with paint & carpet cleaning. Staff was very helpful when we checked in however daughter & her family didn't get in till late & said the night clerk was interesting:-)... More 

Helpful?
Thank JenG305
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Warm Regards, Hotel Management More 

Albion, Nebraska
Level Contributor
19 reviews
6 hotel reviews
5 of 5 stars Reviewed June 1, 2016

We were not planning on a zoo visit, but everyone else staying at this Comfort Inn with their children were! Makes for an easy trip with kids. Also, it's right on the interstate, so getting to BassPro Shop in Council Bluffs is a snap. The hotel is not "fancy," but it's clean and well-managed. Breakfast was crowded, but the facility... More 

Helpful?
Thank Ellen K
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Guest, Thank you for taking the time to share such positive feedback! We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Hotel Management More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 26, 2016 via mobile

Impressed with this place at first, nice and clean, beds super comfy. Rooms were very quiet. However, we had two rooms but one smelled terrible, like smoke but not quite. When we got up this morning we discovered a leak in the light fixture outside out door. Strangely, it was yellow??? The pool was under "emergency repair", and there was... More 

Helpful?
Thank doxiedana
ManagementTeamGM, Manager at Comfort Inn at the Zoo, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We apologize for any dissatisfaction during your stay with us. We appreciate the valuable feedback and use this information to continually improve our services. Thank you for your business and we hope you consider staying with us again. Kind Regards, Hotel Management More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Comfort Inn® at the Zoo is conveniently located off Interstate 80 and is one of the closest hotels to the highly rated Omaha's Henry Doorly Zoo. TD Ameritrade Park is about two and a half miles away. This Omaha, NE hotel is minutes from the Durham Western Heritage Museum, the Joslyn Art Museum, the CenturyLink Center Omaha multipurpose facility and Lauritzen Gardens, Omaha's Botanical Center.All guest rooms have cable television with HBO, in-room movies, refrigerators, coffee makers, irons, ironing boards, hair dryers and massage shower heads. Executive and family suites come complete with microwaves, refrigerators and wet bars. Non-smoking rooms are available ... more   less 

Additional Information about Comfort Inn at the Zoo

Address: 2920 South 13th Court, Omaha, NE 68108
Location: United States > Nebraska > Omaha
Price Range: $91 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn at the Zoo 2*
Number of rooms: 79
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Also Known As:
Comfort Inn At The Zoo Hotel Omaha
Zoo Hotel Omaha
Comfort Inn Zoo
Omaha Comfort Inn
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