We booked through Secret Escapes based on both the location and the facilities. The experience fell far short of expectation. It is easiest to present this as a list. Parking: Good Check in: efficient. This team spoke good English and provided a warm welcome - but there is no bell service. Rooms: Spacious and well furnished but with the first clues that the operation is focussed on cost saving. There are no cups, except paper. No teaspoon , just wooden stirrers. For two guests there were 3 pillows and one bathrobe. All information is in French only. Of 53 TV channels none were in English. The seats on the balcony were grossly uncomfortable with no cushions In the toilet ( separate from the bathroom ) there was no extractor fan. Pool: a pleasant area with sun beds and parasols. The sun beds nearest around the pool had no mattresses so were incredibly uncomfortable. The pool bar seemed to be more of a staff meeting point than there to provide service. Towels had to be collected from / returned to front desk - why not here? If you want a drink ( or indeed for your glass to be collected ) you have to go to the bar - why no poolside service? Room service : There is none until the evening Breakfast: the buffet and the multiple dispense machines for coffee/ juice/ water/ etc is reminiscent of a Holiday Inn Express - not a 4 star hotel Dinner: Disappointing food and lousy service! The maitre d’ and his number 2 are highly skilled in avoidance of work & diners. The real failure is the French star system which accords more importance to the size of a room than any consideration of quality & service. In truth this hotel deserves no better than 2 star!…
We stayed for 2 times 3 nights and enjoyed our stay. rooms were nice , staff was friendly , swimming pool was good but honestly why bother with a restaurant. we had lunch twice and dinner once and it was really bad. when you can butcher a quality ingredient like turbot into a slimy substance then something is horribly wrong. it is all saved by lovely and friendly staff though. i would love to come back but hopefully they have sorted out their issues in the kitchen
The hotel was very lovely. Many things to do and the personnel was extremely friendly and helpful, especially Renaud and Tony. They really made our stay wonderful and Would definitely recommend. We celebrated the 85th anniversary of our family patriarch. Money well spent Kind regards, FABRICE COPS
My family and I had a great time at this hotel. The junior suite is a thing of beauty, once we stepped in we forgot all the trouble we had with the prior accommodation booked. The ambience is very relaxing and the staff are ok.
Les Voûtes Restaurant (outdoors in a courtyard + in the garden) offers a choice of 2 menus (35€ and 59€), both of which change with the season. The Tomato is the theme of the current "Gourmand Menu" (5 services). A wide variety of à-la-carte dishes featuring local Var produces are likewise available. The (very reasonably priced) wine list offers a large choice of local & international wines by the bottle or glass. My favourite entrée was the "Foie gras de canard with melon & ham"! A must taste! My favourite main dish was "Le Boeuf confit 6 heures"! The wide array of desserts (including assorted ice creams & sorbets) was equally enticing!