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Courtyard Anchorage Airport

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Courtyard Anchorage Airport
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426 Reviews from our TripAdvisor Community

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Showing 413: English reviews
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Reviewed 1 week ago

This hotel is currently updating and remodeling. The room we stayed in was very nice and clean. However, the pool and hot tub area was gross! When my family and I walked into the pool area there were so many people in the pool that the water appeared milky. There were no towels and there was blood on the floor....

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Helpful?
Thank tammymarieh2015
NMS-Lodging, Manager at Courtyard Anchorage Airport, responded to this review

Hello tammymarieh2015, Thank you for your comments and review regarding your recent stay with us. I am so sorry for the pool room being so messy. I have talked with my staff to ensure we are monitoring the pool and hot tub every hour as it can easily get out of hand. Thank you for bringing this to my attention...

Staunton, Virginia
Reviewed 3 weeks ago

I have stayed here for the past two years, at least twice a year. Each time I had a king size bedroom. This time, I arrived at 11:30 p.m., exhausted. I had booked two double beds. I stayed in room 201. I say this because it was the opposite side of the hotel that I usually stay in. The internet...

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Helpful?
Thank Never-Lost4good
NMS-Lodging, General Manager at Courtyard Anchorage Airport, responded to this review

Hello Never-Lost4good, Thank you for taking time out of your day to write a review regarding your recent stay with us here at the Anchorage Airport Courtyard by Marriott. I am so sorry for the response you received from the front desk staff. We do have IT available 24 hours a day to assist in situations like this so I...

Bethel, Alaska
Reviewed February 14, 2017

Stuck in Anchorage for the night, able to get room for a great price online. Staff friendly and warm smiles. our room was clean and did not smell like it had been dusted heavily with carpet fresh. very comfortable beds. Convenient to airport and shuttle service provided.

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Helpful?
Thank tina g
Hong Kong, China
Reviewed January 22, 2017

A typical airport hotel. No breakfast included, you order from the café in the lobby. Very standard quality of both food and service. It is an airport hotel where you should stay one night only because of convenient location, that's it!!

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Helpful?
Thank Martin S
NMS-Lodging, General Manager at Courtyard Anchorage Airport, responded to this review

Hello, Thank you for taking time to write a review regarding your recent stay with us here at the Anchorage Airport Courtyard by Marriott. It sounds as though we left some area for improvement during your visit and I would like to apologize for not delivering a memorable experience like you expect and like we strive for daily. We hope...

Denali National Park and Preserve, Alaska
Reviewed January 19, 2017 via mobile

The Courtyard Anchorage is conveniently located near the Ted Stephen's International Airport and very close to the Park and Ride. The rooms are nice and quiet, especially top floor rooms. The staff are friendly and helpful. We did have an issue with the TV trying to watch the NFL playoff game. My husband called the front desk and we were...

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Helpful?
Thank mckinleygirl1963
NMS-Lodging, General Manager at Courtyard Anchorage Airport, responded to this review

Hello and thank you for writing a review regarding your recent stay with us here at the Courtyard Anchorage Airport! I am so sorry to hear that you were having issues with your TV in your room. That is very upsetting especially when you are a huge football fan like myself. Our lobby and room televisions run on different systems...

Los Ranchos de Albuquerque, New Mexico
Reviewed December 31, 2016

Always the same clean room and friendly staff, Shuttle runs every half hour. Bar across the street open til 2:00 am with great eats if your there earlier during the summer you can watch the small planes land on lake Hood, McDonald's and Wendy's in walking distance. The burgers at the hotel are great.

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Helpful?
Thank Fred H
Tigard, Oregon
Reviewed December 28, 2016 via mobile

Espresso stand in Lobby with snacks, pool was decent temp, hot tub temp was just right, but jets were very close to seat bottom so did not really hit the back. Room was clean and nicely decorated but a tad cramped with the love seat and foot rest.

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Helpful?
Thank hotelliz
Bethel, Alaska
Reviewed December 23, 2016

This is a standard Marriott property. Could be a Springhill. It has an airport shuttle, which is nice. What I fine to be a marketing fail is that Courtyard's charge for internet and breakfast. It is an irritant and when choosing between a Courtyard or a Springhill (with the same rates) make me go Springhill. Other than that, it is...

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Helpful?
Thank Bethelisspecial
NMS-Lodging, Front Office Manager at Courtyard Anchorage Airport, responded to this review

Hi Bethelisspecial, Thank you for taking time out of your schedule to write a review for us here. I am glad to hear that the staff was nice and that you liked the airport shuttle. Unfortunately, we do not include breakfast with the room rate which is part of the Courtyard brand. We do offer a complimentary WiFi and I...

Seldovia, Alaska
Reviewed December 21, 2016 via mobile

The hotel is very close to the airport with an efficient free shuttle, warm indoor pool, very basic rooms. I suggest the 3rd floor for a quieter stay---still rather noisy but the airport traffic was barely audible. I'm a fan of the free breakfast buffet, and was disappointed to find breakfast was really expensive for 1 adult and 1 child....

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Helpful?
1Thank Janel H
Cordova, Alaska, United States
Reviewed December 19, 2016

Front desk people were fairly rude, light bulb out that took all day to fix, the pool was disgusting, with a greasy film of brown grime around the rim and hot tub. The level of bleach in the water was overwhelming. The remote needed to be programmed and the front desk was very condescending when I brought it to be...

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Helpful?
Thank BWildAK
NMS-Lodging, General Manager at Courtyard Anchorage Airport, responded to this review

Hello BWildAK, Thank you for your review regarding your recent stay with us here at the Anchorage Airport Courtyard by Marriott. I am so sorry to hear that you had unfortunate events happen during your stay. I was surprised that you had issues with our front desk staff as they are usually our guests favorite part! We strive to provide...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
The Bistro
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Courtyard by Marriott surrounds travelers with the conveniences that make business and pleasure travel easy. Relax and get ready for the day ahead in one of our spacious guest rooms with plush bedding, well lit work desk with ergonomic chair, two phones with data ports, complimentary wireless internet access, microwave & refrigerator, complimentary weekday newspaper and in-room coffee. Plus, it's close to the airport and we offer complimentary airport shuttle service. Enjoy our newly redesigned lobby, with coffee and cocktail bar and media pods. The Bistro serves breakfast and dinner.When you need to unwind at the end of the day, take advantage of our swimming pool, whirlpool and exercise room. Courtyard: the hotel designed by business travelers. ... more   less 

Additional Information about Courtyard Anchorage Airport

Address: 4901 Spenard Rd, Anchorage, AK 99517-3295
Location: United States > Alaska > Anchorage
Price Range: $92 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Anchorage Airport 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Courtyard By Marriott Anchorage Airport Hotel Anchorage
Anchorage Courtyard
Anchorage Marriott
Hotel Style:
#15 Business Hotel in Anchorage
#15 Romantic Hotel in Anchorage
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Anchorage Airport staff and other travelers.
8 questions
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Green Valley, Arizona
10 months ago
Princeton
Princeton

See all questions (8)

Questions? Get answers from Courtyard Anchorage Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“check internet connection before settling in a room”
 of 5 bubbles Never-Lost4good, 3 weeks ago | Read review
“Let the staff know ahead of time your preferences, I have always found them very accomendating.”
 of 5 bubbles 209tinag, Feb 14, 2017 | Read review
“Great bar and simple food right in the hotel!”
 of 5 bubbles T8880DYbillm, Sep 15, 2016 | Read review
“The back may help mitigate airplane noise.”
 of 5 bubbles Audrocks, Sep 3, 2016 | Read review
“Book ahead if possible”
 of 5 bubbles K3613OAantonios, Jul 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question