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Holiday Inn Express Anchorage

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4411 Spenard Rd, Anchorage, AK 99517
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1 room 1 adult
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Holiday Inn Express Anchorage
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302 Reviews from our TripAdvisor Community

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Kansas
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stay in this hotel for two nights. If you can get a room in the back to see The mountains are beautiful. The breakfast was good and a variety. The room was clean and beds was comfortable. Parking is a little crazy when they are full. Watch out because you can miss the turn in the first time.

Helpful?
1 Thank hittlecat
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello hittlecat, Thank you for choosing the Holiday Inn Express for your Anchorage accommodations. We greatly appreciate your feedback. Thank you so much for taking the time to share your experience. We look forward to welcoming you back the next time you are in Anchorage. Sincerely, Tia Lewis General Manager Holiday Inn Express Anchorage More 

Fort St. John, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have stayed here a few times now. The staff is very pleasant. Rooms are clean and tidy as would be expected. Pool is clean and a blast for kids during the long winter months. Complimentary breakfast spread has more then enough variety. I have always had a pleasant experience here and will continue coming back even though I live :45... More 

Helpful?
Thank John B
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello John B, Thank you for your continued business! I'm proud to know that we are your nearby "home away from home". We greatly appreciate your feedback and hope to welcome you back the next time you come to town! Sincerely, Tia Lewis General Manager Holiday Inn Express Anchorage More 

Fairbanks, Alaska
1 review
5 of 5 stars Reviewed 3 weeks ago

Quiet and very clean hotel close to the airport. The room was excellent. The fitness room was a little small but I was the only one using it at the time. The morning breakfast had a good variety of breakfast foods.

Helpful?
Thank KevinC2891
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello KevinC2891, Thank you for taking the time to share your feedback. I'm glad to hear you enjoyed your stay. I hope we can welcome you back really soon. Thank you for choosing Holiday Inn Express Anchorage. Sincerely, Tia Lewis General Manager Holiday Inn Express Anchorage More 

Newcastle, Australia
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 27, 2015

Being so close to the airport I was a little concerned that we would hear plane noise. I was wrong! The only thing that was a little noisy was our room heater and i'm ok with that because the outside temperature was -14C. The staff were always friendly, the room was clean and comfortable and the extra touch with buffet... More 

Helpful?
1 Thank Lee S
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello Lee S, Thank you so much for the kind words. I'm glad to hear that you enjoyed your recent stay. Thank you for your loyalty. We look forward to welcoming you back the next time your travels bring you to Anchorage. Thank you for choosing Holiday Inn Express Anchorage. Sincerely, Tia Lewis General Manager Holiday Inn Express Anchorage More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 26, 2015 via mobile

My company uses HIE. It is direct billing situation. On check in, I get asked for a card for incidentals. I use my personal bank card. This is the 3rd time in four stays they billed my card for the hotel room, after checkout I got billed another $40 for incidentals. There is another charge in the $55 dollar range... More 

Helpful?
1 Thank L382_FE
IHGCare, Guest Relations Manager at Holiday Inn Express Anchorage, responded to this review

Dear L382_FE, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you had some billing issues with our property from your recent stay as well as from your previous stays in the past. I would like to apologize for any inconvenience these issues may have caused you. Rest assured, your... More 

Fruit Heights, Utah
Level Contributor
68 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed December 15, 2015

I stayed for only one night at the Holiday Inn Express in Anchorage due to missed flight connections. Delta took care of me and its clear why they use this hotel. Its has a warm and inviting atmosphere and the staff were all helpful and courteous. The front desk clerk was very helpful and understanding of my needs. My room... More 

Helpful?
Thank Golfnut222
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello Golfnut222, Thank you so much for your kind words. I'm sorry to hear that your flight was cancelled but glad to hear that you were able to relax and enjoy your overnight in Anchorage. I hope you keep us in mind the next time you are in Anchorage. Sincerely, Tia Lewis General Manager Holiday Inn Express Anchorage More 

Perth, Australia
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 7, 2015 via mobile

Hotel is clean & tidy. Staff were nice, free cookies at counter ;) Everything one could want is here. Wifi had good speeds & didn't drop out. Also awesome little laundry to do the washing. $2 !!! You won't find that in many hotels !!! Great location across the road from some restaurants & shops.

Helpful?
Thank aussiejashank
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

I'm so happy to hear that you were able to relax and enjoy your stay. I hope you keep us in mind the next time your travels bring you to Anchorage. Thank you for choosing Holiday Inn Express Anchorage. Sincerely, Tia Lewis General Manager Holiday Inn Express Anchorage More 

Sapporo
Level Contributor
58 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed November 8, 2015 via mobile

I'm just finishing a three night stay at the Holiday Inn Express Anchorage. The location is great, two stoplights outside the airport, with a short ten minute drive to downtown Anchorage. My room was comfortable and warm (important for Alaska). A comfortable bed and a hot shower were just what I needed. I have no complaints and will stay here... More 

Helpful?
Thank xClark-Griswoldx
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello, Thank you for your review. We appreciate your feedback and are grateful that you will be returning. We look forward to welcoming you back! Sincerely, Tia Lewis General Manager More 

Toronto, Canada
2 reviews
5 of 5 stars Reviewed October 25, 2015

Very clean, friendly and fast check in service. Breakfast was good selection, very satisfied. Close to downtown, mall along with a quick cab ride. Close to restaurants. Felt very comfortable with my stay being a female and while travelling solo. I will return to this hotel in future.

Helpful?
Thank Beverly M
Hie A, General Manager at Holiday Inn Express Anchorage, responded to this review

Hello Beverly M, I'm glad to hear that you felt safe and secure while visiting Anchorage. Thank you so much for your review and for sharing your experience. We look forward to welcoming you back the next time you are in Anchorage. Sincerely, Tia Lewis General Manager More 

San Antonio, Texas
Level Contributor
273 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed October 21, 2015 via mobile

This place employs the least friendly and competent front desk staff. Not your typical IHG property front desk staff by far! The place is clean, well maintained and my room was typical HIE room. The housekeeping staff make up for the front desk staff by engaging the guest in a very friendly and welcoming manner.

Helpful?
Thank JSR_Adventures
IHGCare, Guest Relations Manager at Holiday Inn Express Anchorage, responded to this review

Dear JSR_Adventures, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the cleanliness of our property and the friendliness of our housekeeping staff. However, I was concerned to see that you were not impressed with our front desk staff. I would like to apologize for... More 

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