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Sheraton Anchorage Hotel

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Sheraton Anchorage Hotel
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1,013 Reviews from our TripAdvisor Community

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Showing 972: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Had a great stay! Rooms were clean, staff friendly. Lots to do within walking distance. Great start to my cruise vacation. Food in the lounge was excellent, they make great martinis and a delicious breakfast buffet. Views from the gym are spectacular.

Helpful?
Thank katalion
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Katalion, Thank you so very much for your most recent feedback. I'm delighted you enjoyed your visit and do hope the rest of your trip to Alaska was just as enjoyable. Sincerely, Colin McBeath General Manager More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 2 days ago NEW

Amidst the backdrop of the majestic Alaska range, sits this amazing hotel in downtown. The staff was helpful and the scallop pasta was delicious! The upgrade to the lounge was well worth it, especially for the glass of wine with the friendly staff. I cant wait to go back to Alaska and to the Sheraton.

Helpful?
Thank penelopeonthego
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Penelope, Thank you for your most recent feedback. I'm delighted you enjoyed your visit and do hope the rest of your visit to Alaska was just as enjoyable. Sincerely, Colin McBeath General Manager More 

Paris, France
Level Contributor
285 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This Hotel is well below the Sheraton standard. The rooms are clean and quite large but in desperate need of a makeover. Beds are comfortable. Coffee and Tea facilities, bathroom is clean with amenities. Service at front desk is average, service and meals in the bar are overpriced slow and average. Allow an extra 20 minutes to get from any... More 

Helpful?
Thank ducati748af
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Ducati, Thank you for your most recent feedback. Whilst I am pleased you found the hotel to good with regards to service I am sorry you found the elevators to be a concern. We are aware of the issues and are addressing them. Again please accept my apologies. Sincerely, Colin McBeath General Manager More 

Boston, Massachusetts
Level Contributor
68 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at this hotel for 2 nights because we wanted to be close to downtown as it was our first time visiting Alaska. I wish we stayed elsewhere since we did have a rental car and I didn't feel that downtown Anchorage was a place that you just needed to be. I believe the top 1-2... More 

Helpful?
Thank KrisLT617
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Kris, Thank you for your most recent feedback. I appreciate the time you took to provide us this information. We are in fact looking at a full renovation of our guest rooms in the coming months. I look forward to hopefully welcoming you back again to see our improvements! More 

Langhorne PA
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

A lovely hotel and it is in walking distance to many attractions, museums and restaurants. Staff was helpful and rooms was very comfortable and clean. 2 nice restaurants off the lobby. We would go back if we visited again.

Helpful?
Thank staszeskiland
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Stas, Thank you for your most recent feedback. I'm delighted you enjoyed your visit and do hope the rest of your visit to Alaska was just as enjoyable. I look forward to welcoming you back again in the very near future. Sincerely, Colin McBeath General Manager More 

New Jersey, USA
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

I found this to be a nice place to stay. The rooms were clean, beds comfortable (and I can be picky), and a great shower (nothing like good pressure after a long day). I found the staff to be very helpful. The breakfast was good and again, very helpful waitstaff. My only complaint is its a little bit of a... More 

Helpful?
Thank MFC778
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear MFC, Thank you for your most recent feedback. I'm pleased you enjoyed the service and the property. I also hope the rest of your visit to Alaska was just as enjoyable. Sincerely, Colin McBeath General Manager More 

Chadlington, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Ordinary hotel, comfortable room - stayed one night only, about 12 hours in total. BUT WATCH OUT. WE HAD NO FOOD OR DRINKS & NO ROOM SERVICE & nothing extra, but on my return to England I received my credit card statement to find they had charged to the card $42. What for, well I don't know. I've had to... More 

Helpful?
Thank Rosie B
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Rosie, Thank you for your most recent feedback. I believe you are looking at pre authourization charge for incidentals that should have dropped by now. If it has not please let me know so that I can investigate further. I apologize for the inconvenience. Sincerely, Colin McBeath General Manager More 

Dallas, Texas
Level Contributor
188 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 1 week ago

I only visit Anchorage once a year and stayed at the Sheraton last year so choose to return again this year as my stay was good. This time was not much different. I read the reviews and wondered if the hotel had gone down hill from my last visit or if the other reviewers were being a little to harsh... More 

Helpful?
Thank hothead40
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Hot, Thank you so very much for your most recent feedback. I'm delighted you enjoyed your stay and I completely agree...our elevators are clunky. Now that summer has come and gone we have an opportunity to address this urgent need which we are doing so currently. I appreciate your feedback and look forward to welcoming you back again in... More 

London
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

This is a hotel which badly needs attention - not only the building but sadly the staff. The SPG lounge is sadly lacking to say the least. Thank goodness we were only staying for one night. Although breakfast was included in our rate, after checking out the overcrowded, dismal lounge, with nothing appetizing, we checked on trip advisor and went... More 

Helpful?
Thank KayLondon
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Kay, Thank you for your feedback. It is most appreciated. I am so very sorry you didn't enjoy your visit. That being said we are anticipating a number of major renovations in the coming months. I do hope perhaps you will provide us another opportunity. Sincerely, Colin McBeath General Manager More 

Travelers are raving about these Anchorage hotels

Houston, Texas
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

For a Sheraton brand of hotels, customer service is appalling. Had booked a Club room with king-size bed. We get in late in the night and the representative at the registration desk tell us that "they are over sold" and could not provide us the room we had already paid for, but instead a room with queen bed. (As a... More 

Helpful?
Thank Susie3416
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Susie, I am so very sorry you had a poor experience. We did have an oversold situation with regards to Club Rooms that evening and I'm pleased that Michael was able to secure you a room. As for the drinks. Although the liquor laws in Alaska are very strict there are no guidelines as to how many drink tickets... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Anchorage Hotel & Spa is luxury lodging with amenities like Ice Spa, Jade Restaurant, Steak & Seafood and 24,000 sq ft of meeting space. We're near Elmendorf AFB, Sullivan Arena, and Alaska Railroad. ... more   less 

Additional Information about Sheraton Anchorage Hotel

Address: 401 E 6th Ave, Anchorage, AK 99501-2696
Location: United States > Alaska > Anchorage
Price Range: $102 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Anchorage Hotel 3.5*
Number of rooms: 370
Reservation Options:
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Also Known As:
Sheraton Anchorage
Anchorage Sheraton
Hotel Style:
#4 Spa Hotel in Anchorage
#21 Business Hotel in Anchorage
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