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Sheraton Anchorage Hotel

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Sheraton Anchorage Hotel
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1,011 Reviews from our TripAdvisor Community

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Showing 970: English reviews
Paris, France
Level Contributor
283 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
3 of 5 stars Reviewed yesterday NEW

This Hotel is well below the Sheraton standard. The rooms are clean and quite large but in desperate need of a makeover. Beds are comfortable. Coffee and Tea facilities, bathroom is clean with amenities. Service at front desk is average, service and meals in the bar are overpriced slow and average. Allow an extra 20 minutes to get from any... More 

Helpful?
Thank ducati748af
Boston, Massachusetts
Level Contributor
68 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed yesterday NEW

My husband and I stayed at this hotel for 2 nights because we wanted to be close to downtown as it was our first time visiting Alaska. I wish we stayed elsewhere since we did have a rental car and I didn't feel that downtown Anchorage was a place that you just needed to be. I believe the top 1-2... More 

Helpful?
Thank KrisLT617
Langhorne PA
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A lovely hotel and it is in walking distance to many attractions, museums and restaurants. Staff was helpful and rooms was very comfortable and clean. 2 nice restaurants off the lobby. We would go back if we visited again.

Helpful?
Thank staszeskiland
New Jersey, USA
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I found this to be a nice place to stay. The rooms were clean, beds comfortable (and I can be picky), and a great shower (nothing like good pressure after a long day). I found the staff to be very helpful. The breakfast was good and again, very helpful waitstaff. My only complaint is its a little bit of a... More 

Helpful?
Thank MFC778
Chadlington, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Ordinary hotel, comfortable room - stayed one night only, about 12 hours in total. BUT WATCH OUT. WE HAD NO FOOD OR DRINKS & NO ROOM SERVICE & nothing extra, but on my return to England I received my credit card statement to find they had charged to the card $42. What for, well I don't know. I've had to... More 

Helpful?
Thank Rosie B
Dallas, Texas
Level Contributor
184 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I only visit Anchorage once a year and stayed at the Sheraton last year so choose to return again this year as my stay was good. This time was not much different. I read the reviews and wondered if the hotel had gone down hill from my last visit or if the other reviewers were being a little to harsh... More 

Helpful?
Thank hothead40
London
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This is a hotel which badly needs attention - not only the building but sadly the staff. The SPG lounge is sadly lacking to say the least. Thank goodness we were only staying for one night. Although breakfast was included in our rate, after checking out the overcrowded, dismal lounge, with nothing appetizing, we checked on trip advisor and went... More 

Helpful?
Thank KayLondon
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Kay, Thank you for your feedback. It is most appreciated. I am so very sorry you didn't enjoy your visit. That being said we are anticipating a number of major renovations in the coming months. I do hope perhaps you will provide us another opportunity. Sincerely, Colin McBeath General Manager More 

Travelers are raving about these Anchorage hotels

Houston, Texas
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

For a Sheraton brand of hotels, customer service is appalling. Had booked a Club room with king-size bed. We get in late in the night and the representative at the registration desk tell us that "they are over sold" and could not provide us the room we had already paid for, but instead a room with queen bed. (As a... More 

Helpful?
Thank Susie3416
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Susie, I am so very sorry you had a poor experience. We did have an oversold situation with regards to Club Rooms that evening and I'm pleased that Michael was able to secure you a room. As for the drinks. Although the liquor laws in Alaska are very strict there are no guidelines as to how many drink tickets... More 

Eldersburg, Maryland
Level Contributor
71 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The Sheraton is an average stay; I've been there twice in the last two years. The service is prompt and helpful; the rooms are clean and furnishings are generally new (although my TV was showing signs of wear). Its on the expensive end considering no breakfast included and some of the age of the amenities, especially the elevators. Had to... More 

Helpful?
Thank DillonM1905
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Dillon, Thank you for your most recent feedback. I'm pleased you found the service to be warm and friendly however I'm sorry you had issues with our elevators. We are in the process of obtaining quotes on improvements and we're hopeful this will be resolved soon. Sincerely, Colin McBeath General Manager More 

Spring City, TN
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We just stayed two nights here at the end of a cruise and it was the nicest hotel we have ever stayed in. The service was great, the staff friendly. I would recomment this hotel to all family and friends.

Helpful?
1 Thank RonM0710
Colin M, General Manager at Sheraton Anchorage Hotel, responded to this review

Dear Ron, Thank you for your most recent feedback. I'm delighted you enjoyed your visit and do hope the rest of your trip to Alaska was just as enjoyable. Sincerely, Colin McBeath General Manager More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Anchorage Hotel & Spa is luxury lodging with amenities like Ice Spa, Jade Restaurant, Steak & Seafood and 24,000 sq ft of meeting space. We're near Elmendorf AFB, Sullivan Arena, and Alaska Railroad. ... more   less 

Additional Information about Sheraton Anchorage Hotel

Address: 401 E 6th Ave, Anchorage, AK 99501-2696
Location: United States > Alaska > Anchorage
Price Range: $102 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Anchorage Hotel 3.5*
Number of rooms: 370
Reservation Options:
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Also Known As:
Sheraton Anchorage
Anchorage Sheraton
Hotel Style:
#3 Spa Hotel in Anchorage
#21 Business Hotel in Anchorage
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