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BEST WESTERN Golden Lion Hotel

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387 Reviews from our TripAdvisor Community

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Showing 373: English reviews
Philomath, United States
Reviewed August 24, 2015

Not worth the $218/night we paid after AAA discount. Our room was smelly and we could hear traffic early in the morning. This place needs to be remodeled and improved. Doesn't meet the Best Western standard.

Review collected in partnership with Best Western
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Helpful?
Thank Rebecca B
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Dear Rebecca B, I am sorry that the Best Western Golden Lion did not meet your need. Yes traveling in Alaska during our high season is expensive and we try to keep our rates competitive to the area. We are located right off the Seward Hwy so unfortunately there can be some road noise. Thank you for your comments and...

Cypress, Texas
Reviewed August 22, 2015

Because we did not need our “inclement weather” day for Homer, we decided to arrive a day early to Anchorage. With a call, the hotel was able to accommodate our one-day early check in. The desk clerk said, “We have a nice quiet room on the 3rd floor for you.” They had an elevator. Upon our arrival and check-in, we...

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Helpful?
Thank Carol G
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Dear Carol G, Thank you for taking the time to do a review for us. All comments are appreciated and help us to make improvements as we go. We are continually doing upgrades at the property such as we just finished installing new bathtubs in all our rooms. We will continue to strive to keep the property updated so the...

Seattle, Washington, United States
Reviewed August 18, 2015

The downtown hotels in Anchorage are pretty expensive. The Best Western Golden Lion is just a few miles out of the core area and is quite a bit less expensive. Between our AAA discount and my wife's BW Platinum Rewards member, this turned out to be a much more affordable option. We stayed here twice for a total of three...

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Helpful?
Thank Mark O
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Dear Mark O, Thank you for being a loyalty member to Best Western. We appreciate your continued business. We appreciate your review and value your comments and yes we have been upgrading the hotel over the last couple of years and are continuing to do so. Thank you for your recent stay. Sincerely,

Cheyenne, United States
Reviewed August 17, 2015

Arrived at Princes Anchorage Guest reception center 1st August 2015. Booked two nights at Best Western Golden Lion Hotel. It has no shuttle service & is located well out of the city of Anchorage, very expensive & poor value for money, difficult to get a taxi from Best Western and noise level from passing traffic very high, Reception - excepting...

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Helpful?
1Thank Rossiter W L
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Rossiter W L, I am sorry that our hotel did not meet your standards. We are indeed located in midtown Anchorage right off the Seward Hwy, and we are about 5 miles from downtown. It is unfortunate that you had trouble with the cab service in Anchorage. Most of my staff has been with us for a very long time,...

colorado
Reviewed August 10, 2015

Lobby needs to be updated. Take the large lion out of lobby. Does not seem to go with area of Alaska. You think this is something you would see in Africa. Rooms were clean. Old popcorn ceilings. Slow draining water from sink and shower/tub. Maid service did not clean room to par forgot to clean sink in bathroom. Was over...

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Helpful?
Thank boofus2
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Dear Boofus 2, Thank you for taking the time to do a review of the hotel for us. I will address the issues you had during your stay. We use all comments for training purposes to make any necessary improvements. Yes it is unusual to have a Lion in a hotel in Alaska. This hotel has been owned by the...

Belgium
Reviewed August 9, 2015

We stayed at this hotel for the second year in a row at the beginning and end of our vacation. It's location is good for airport, downtown and restaurants. The rooms are very comfortable and clean. Great Wifi, good restaurant on site. The staff really outdoes itself to make your stay unforgettable. Thumbs up for Arthur!

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Helpful?
Thank Ingrid D
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Ingrid D, Thank you for staying with us again on your return trip. We hope that we will see you again next year. I will pass your comments on to Arthur, we are lucky to have him and all the rest on our great team here. Sincerely,

southeast, alaska
Reviewed August 8, 2015

Great Service, great staff, a lot of drunk people around at night (other guests). kept getting stuck in the elevator. bottles of whiskey in the parking lot.... good location, older okay rooms. restaurant on site. salon on site. also i would recommend actually going to the restaurant instead of ordering room service.(smaller menu, takes longer, burnt/undercooked food. -great rest. across...

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Helpful?
Thank helibut3
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Dear Helibut3, Thank you for taking the time to do a review for us. I am sorry that you had a bad experience. It is unfortunate that sometimes guest are not respectful of others. We do not want that kind of experience for our guest or our staff and take measures to handle it in the instances that it does...

Marysville, WA
Reviewed August 7, 2015

Kinda shocking to see a stuffed male lion in the lobby. Didn't know lions were native to Alaska! Anyway, check in was quick. Staff was friendly and helpful with a map and making recommendations for dinner and for running routes. The room was fine. Needed some overall TLC (paint touch ups, more lights) but beds were comfy and room was...

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Helpful?
1Thank Kit R
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Dear Kit R, You are correct Lions are not native to Alaska. Trust me it would be easier to explain a bear or moose but I guess no explanation would be needed if we had them. It is a family owned hotel sense 1977 and there is a story behind the lion. That being said I am glad your enjoyed...

Reviewed August 6, 2015 via mobile

I was nervous staying here. Booked 3 different hotels ahead of time and ended up staying here because some friends couldn't get into the Sheraton with us. So glad it worked out that way. Our room was clean, staff was super friendly, and the beds were comfy. I am picky about my hotel stays but I've paid a lot more...

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Helpful?
Thank Rosario P
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Dear Rosario P, Thank you for doing a review for us. I am glad you were not disappointed in your choice and enjoyed your stay. I hope if you are in Anchorage again you will choose to stay with us at the Best Western Golden Lion. Sincerely,

Palmetto Bay, florida usa
Reviewed August 5, 2015

Excellently located just off the Seward Highway, it is convenient to anything within a hour of the Anchorage area. The room was comfortable, and clean. The staff was welcoming and friendly. There is no view of anything interesting. There are several businesses in the area, so its very convenient to them. There are a few good restaurants close by. Price...

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Helpful?
Thank Joe S
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Dear JoeJoeOnTheGo, Thank you for your review. I am glad our hotel met your needs and hope that if you are ever in Anchorage again you will choose to stay with us. Sincerely,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Best Western Golden Lion Hotel located only 5 miles from the Anchorage Airport. ... more   less 

Additional Information about BEST WESTERN Golden Lion Hotel

Address: 1000 East 36th Avenue, Anchorage, AK 99508
Location: United States > Alaska > Anchorage
Price Range: $81 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Golden Lion Hotel 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Anchorage
Anchorage Best Western
Hotel Style:
#4 Green Hotel in Anchorage
#13 Business Hotel in Anchorage
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Golden Lion Hotel staff and other travelers.
10 questions
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Fairbanks, Alaska
over a year ago
1 month ago
Saginaw, Michigan
5 months ago

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Questions? Get answers from BEST WESTERN Golden Lion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“OK if your not expecting much and there's no where else to stay.”
 of 5 bubbles danmurphy18, Aug 26, 2016 | Read review
“odd number room on upper floor are quieter”
  • lounge chair - computer table to the right out of picture
  • beds - computer table in the back center
  • in the shower - and lotion and soap in dispensers by sink
  • Bathroom with white light bulbs above sink
  • microwave, TV, Refrigerator
 of 5 bubbles SueinSalem, Aug 14, 2016 | Read review
“Pick the second floor, it will put you near everything.”
 of 5 bubbles 846seventhc, Jul 30, 2016 | Read review
“Ask for a room on the other side of the highway”
 of 5 bubbles Hiker0957, Jul 6, 2016 | Read review
“Maybe when they've finished remodeling, and after giving their help more time or training on room cleaning, it might be a better hotel.”
 of 5 bubbles lcballance, May 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question