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Best Western Golden Lion Hotel

Traveler (34)
360
Panoramas (7)
Videos (1)
Certificate of Excellence

About

#22 of 75 hotels in Anchorage
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Welcome to the Best Western Golden Lion Hotel located only 5 miles from the Anchorage Airport.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hot tub
Bar / lounge
Business Center with Internet Access
Meeting rooms
Salon
Parking
Free internet
Wifi
Internet
Sauna
Coffee shop
Restaurant
Vending machine
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English
Hotel links
Visit hotel website
Special Offer:GET A $20 GIFT CARD
Hotel deals
547Reviews
15Q+A
50Room tips
Traveler rating
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Popular mentions
This hotel is in need of renovation. It's dingy and dull. Aesthetics aside, my room's bathroom was built for someone quite small in stature. I'm a 185cm ultramarathoner so am not overweight but the toilet was small at best and the sink was just above my knee level. The front desk staff were inconsistent and unable to solve issues. One example of their inconsistency was that some reception staff were friendly but some presented as if they preferred to be somewhere else: flat; blah; meh... Ironically, the housekeeping staff were exceptionally friendly. One example of their inability to solve issues involved my tv failing to work during the first half of the World Cup final. Reception's response to my first call was "The guy should be in in about an hour." Their response to my second call was "I'll see if I can contact housekeeping." Upon further questioning, the woman was unable to find another tv in the hotel... Overpriced and best avoided.
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Response from General M, General Manager at Best Western Golden Lion Hotel
Responded 5 days ago
Wandering_Rick - Thank you for taking some time out of your schedule to leave us some feedback regarding your recent stay with us. We regret not meeting your expectations but will take your comments regarding both staff service and the product provided and see to it that we make corresponding corrections in an effort to reduce future such occurrences. We strive day in and day out to find new ways to improve our hotel and your feedback is our greatest tool in doing so. If you would like to discuss your experience further, please feel free to reach me directly at the hotel. We hope you've experienced safe and uneventful travels since your departure from our property. Regards, Adam M Winslow General Manager
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Hotel's Favorite
Spent eleven days in the latter have of March 2019. This was my third stay in six months. Room was nice and quiet. King bed with a chair and ottoman. The lounge was being remodeled so it was unavailable, but I was told that up front. The restaurant was quiet due to the season but the food was good and plentiful. I saw lots of Uber pickups for food which I think speaks well of the menu. The seafood chowder was particularly nice. The restaurant is in the hotel but not part of the hotel so there is no breakfast included in the room charge. They offer room service with a very small upcharge over the restaurant menu. It's not fancy, but comfortable, quiet, and a good value. Yellow cabs station on the property if you aren't driving and there is plenty of parking if you do. I've done both.
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We stayed here for 1 night at the beginning of our Alaska trip, and 2 nights at the end. Our rating would really have been 3.5, but rounded it up to 4. Pro's: 1. The location is convenient, right off the Seward Highway. 2. The rooms are spacious. 3. Nice people. We checked out a day prior as we advanced our flight tickets - they readily canceled the last night without any charge. 4. The hotel does not serve breakfast, but the same can be ordered in the restaurant on premise. They gave us a $30 voucher per room for breakfast as I am a Platinum member. Con's: 1. Rooms are old and dated. During our second stay, our room had several maintenance issues. The bathroom door was missing the lock, the exhaust fan was not working in the bathroom which made it hot and humid inside, and the front door had alignment problem and had to be pushed close. I reported the exhaust fan issue but it was never fixed. 2. The location is convenient, but not in the middle of anything happening.
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I can’t say enough about this property and the caring employees. My husband and I stay here when we are in Anchorage. They’ve always accommodate us and our needs whether it be very late or early check in when we are traveling out of state or as has been the case this past year, providing a home away from home while one of us has been hospitalized. Most recently my husband underwent open heart surgery and I’ve been staying at this property. He’s not been able to be released from the hospital and they have been amazing at letting me extend my stay. Employees have graciously asked how my husband is doing and are genuinely concerned. It has been wonderful to be able to go back to a comfortable room at the end of the day during this stressful time. Thank you Golden Lion! You have absolutely earned our loyalty.
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The hotel is located close to the airport the rooms are very clean and the beds are comfortable, just wish they had a continental breakfast but Denny’s is close by. Not too many Amenities but if just going there to sleep, it’s the perfect location after flying all day
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PRICE RANGE
$92 - $293 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western anchorage, anchorage best western
LOCATION
United StatesAlaskaAnchorage
NUMBER OF ROOMS
100
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