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BEST WESTERN Golden Lion Hotel

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1000 East 36th Avenue, Anchorage, AK 99508
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1 room 1 adult
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BEST WESTERN Golden Lion Hotel
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309 Reviews from our TripAdvisor Community

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Phx, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I love staying at this hotel when I go back home to Alaska! The staff has always been over the top nice and knowledgeable about the area. My room has always been clean, fresh and up to date. The location is perfect, Im close to all corners of Anchorage and just a short drive to downtown for some shopping!!! I... More 

Helpful?
Thank Ian I
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Dear Ian I, Welcome back to Alaska it is always a pleasure to have you with us. Thank you for taking the time to do a survey it is very much appreciated. We are glad that you have chosen to stay with us on your return trips home as we know you have many hotels to choose from here in... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

This was a clean and modern property! The staff was soo friendly and helped me anytime I needed anything! I was very pleased that the location was so handy to my travels in Anchorage. The restaurant has really good food! That doesn't always happen at a hotel restaurant! I even had dance lessons up at the bar!! OMG what fun... More 

Helpful?
Thank Gregory I
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Dear Gregory I, Thank you for taking the time to do a review for us it is very much appreciated. I am glad you enjoyed your stay with us while you were in Anchorage and hope that if your travels bring you back that you will stay with us again in the future. If you would like to contact me... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

very nice room, the front desk was very friendly. the location is very convenient to everything. there is a bar on the 2nd floor. plenty of parking, did not have any trouble finding a space, even when coming in late.

Helpful?
Thank Richard V
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Dear Richard V, Thank you for your review and business. I hope that if you travel to Alaska in the future, that you will stay with us again. If you need to contact me for any reason please feel free to do so at 907-561-1522 or by email at bwgoldenlion@gci.net. Sincerely, More 

Seward, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Staff is usually extremely friendly and helpful. Great location for me. Always clean and smells nicely. I stay at this hotel every time I travel to Anchorage. Unless of course there are no rooms available.

Review collected in partnership with Best Western

Helpful?
Thank Rhonda M
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Dear Rhonda M, Thank you for staying with us when you travel to Anchorage, we appreciate your continued business with us. please don't hesitate to contact me if you need anything. I can be reached at 907-561-1522 or by email at bwgoldenlion@gci.net Sincerely, More 

metlakatla, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

if you don't mind a few broken items in the bathroom....the beds & pillows are VERY VERY comfortable...the restaurant is supposedly not "affiliated" w/ this hotel, waitress made us wait a very long time to pay the bill, she cleared our table & we got up to pay she went to have a cigarette.....so we had to wait till she... More 

Review collected in partnership with Best Western

Helpful?
Thank Deborah S
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Dear Deborah S. I am disappointed to hear that your stay less then perfect. I have addressed your issues with the restaurant so they can take corrective action. I hope that if you are ever in Anchorage again you will give us another opportunity to serve you. If you would contact me directly I will in sure that you are... More 

Unalaska, United States
1 review
5 of 5 stars Reviewed December 29, 2015

Thank-you to all the staff. My stay was wonderful. Thank-you again. I had important Doctors appointments. The kindness of the staff really helped. I was quite nervous, so a professional staff makes a big difference in a positive way.

Review collected in partnership with Best Western

Helpful?
Thank Sharon M
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Dear Sharon M. Thank you for taking the time to do a review for us. I am pleased that my staff made your stay comfortable. If you would like to contact me for any reason please do not hesitate to contact me at 907-561-1522 or email me at bwgoldenlion@gci.net. Sincerely, More 

Juneau, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 21, 2015

I picked this hotel since I am a rewards member. Considered hotels closer to airport since I had an early morning flight. Friendly front desk, modern furnishings in room. Lots of pillows, quiet during the night. Would stay here again.

Review collected in partnership with Best Western

Helpful?
Thank Robyn R
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Dear Robyn R, Thank you for staying with us I am glad to hear the accommodations met your needs. I hope if you are in Anchorage again in the future you will choose to stay with us again. If you would like to contact me please feel free at 907-561-1522 or by email bwgoldenlion@gci.net. Sincerely More 

Newtok, United States
1 review
5 of 5 stars Reviewed December 14, 2015

It was a very nice stay, I enjoyed my short trip. The employees did a fine job and the help I got was very quick and professional. I give Best Western Golden Lion Hotel a five star! Thank you all for the best stay I had. Keep up the great work.

Review collected in partnership with Best Western

Helpful?
Thank Amy K
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Dear Amy K, Thank you for your review. We appreciate your business while you were in Anchorage. If for any reason you need to contact me directly please do not hesitate to call me at 907-561-1522 or email at bwgoldenlion@gci.net. Sincerely, More 

Sterling, United States
1 review
5 of 5 stars Reviewed December 13, 2015

I stay in this hotel every time I have to go to Anchorage for doctor appointments. They're filled with a very caring staff, who always go out of their way to help me. I do not look disabled to the "normal" person (I have MS and am ambulatory) but their guys always push the loadcart and help us get our... More 

Review collected in partnership with Best Western

Helpful?
Thank Ladessa P
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Dear Ladessa P. Thank you for your wonderful review. I am glad that my staff has done do well for you. We try to make all our guest feel welcome and make them feel at home. We look forward to having you stay with us next time you are in Anchorage. If you ever need to contact me directly please... More 

Palmer, United States
1 review
1 of 5 stars Reviewed December 13, 2015

I chose it because of Best Western membership, breakfast, etc. My review was in the comments earlier. In short, Lost reservation (but Corp. had it), requested amenities not in room, room set up for 2 not 3, black hairs over sheets, filthy carpeting around furniture & behind, afternoon-evening staff indifferent to our needs, even blamed the manager at times, restaurant/bar... More 

Review collected in partnership with Best Western

Helpful?
Thank Vikki D
Lisa M, General Manager at BEST WESTERN Golden Lion Hotel, responded to this review

Dear Vikki D, I apologize that you experienced issues during your stay. That is definitely not our standard. We are checking into why your reservation did not come into our system from Best Western and I will address the other issues with staff. This is definitely not the standard of service that we try to give at this hotel. If... More 

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