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Alex Hotel & Suites

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Alex Hotel & Suites
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114 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Reviewed August 21, 2016 via mobile

I found it convenient. The staff was helpful but the shuttle was slow and the driver did not say one word from beginning to end. At breakfast it was varied and delicious. My room w as excellent. I am booked to stay again next April.

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Helpful?
Thank Ron S
Micheal D, Director of Sales at Alex Hotel & Suites, responded to this review

Thank you for taking the time to write a review. We appreciate the feedback and the nice comments so much!

Santa Clarita, California
Reviewed August 19, 2016

I had booked this hotel for the close proximity to the hotel and the convenience of the shuttle service to the airport. It turned out to be more work and less time sleeping for us. We arrived somewhat late, had our toilet flood and then had to wait for someone to come up and fix the toilet. Finally when they...

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Helpful?
1Thank Quitawood
Micheal D, Director of Sales at Alex Hotel & Suites, responded to this review

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

Lacey, Washington
Reviewed August 18, 2016

Rooms had beds with foam toppers, so they were exceptionally comfortable. Rooms were clean. A single room was about $240 a night, but I suppose this is the norm in Anchorage in the summer. Breakfast was marginal and could have used more fruit and more pastries. What made my visit, though, was the staff. The phone system was down when...

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Helpful?
Thank Cheryl A
Micheal D, Director of Sales at Alex Hotel & Suites, responded to this review

Thank you for taking the time to write a review. We appreciate the feedback and the nice comments so much!

Hilo, Hawaii
Reviewed August 17, 2016

I was a stranded traveler, due to the recent CHAOS at Delta airlines, and they (Delta airlines ) kindly booked me at this hotel. It was a comfortable stay, and the shuttle was amazingly quick and efficient.

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Helpful?
Thank hlg213
Micheal D, Director of Sales at Alex Hotel & Suites, responded to this review

Thank you for taking the time to write a review. We appreciate the feedback and the nice comments so much!

Atlanta, Georgia
Reviewed August 4, 2016 via mobile

It is a well priced hotel. I ended up paying $125 per night including tax. Unlike other hotels in this price range Alex offers free airport shuttle and free breakfast. Hotel does need some updating. Room was big. Front desk people were very helpful and knew what they were doing.

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Thank Ivutin
Micheal D, Director of Sales at Alex Hotel & Suites, responded to this review

Thank you for taking the time to write a review. We appreciate the feedback and the nice comments so much!

Wasilla, Alaska
Reviewed August 2, 2016

We were supposed to be staying at this hotel for a weekend in Anchorage. First we were given a room that was full of trashbags with someone else's stuff. We returned to the lobby to get a different room and they said that they weren't sure who was in that room, that we were supposed to be there. Anyways, they...

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Helpful?
Thank kristynex3
Micheal D, Director of Sales at Alex Hotel & Suites, responded to this review

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

Marshall, Missouri
Reviewed July 25, 2016

If I had any other choice, would have cancelled and gone elsewhere. One night stay between airline flights in Alaska. Reserved room ahead of time from Missouri. Flight arrived midnight, shuttle was not very quick to pick up, but fairly decent. However, upon arriving at the hotel, was sent to an old, secondary building of the hotel to stay in...

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Helpful?
Thank Pamela N
Micheal D, Director of Sales at Alex Hotel & Suites, responded to this review

We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

Canada
Reviewed July 20, 2016

Hotel is located very close to the airport and the shuttle arrived within a few minutes of us calling. Staff were friendly and room was excellent - corner unit, lots of space, clean and the bed was comfortable. The included breakfast was also good and we had a pleasant stay. The hotel is within easy walking distance of a few...

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1Thank davvos
Micheal D, Director of Sales at Alex Hotel & Suites, responded to this review

Thank you for taking the time to write a review. We appreciate the feedback and the nice comments so much!

Prescott, Arizona
Reviewed July 19, 2016

We were arriving late in the evening after a long day of flights so the Alex Hotel & Suites was perfect - near the airport, clean, comfortable and spacious. There's a free airport shuttle but we had a car and found parking a breeze. Once we'd gotten a good night's rest, we were off on other adventures but appreciated the...

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1Thank 383pat
Micheal D, Director of Sales at Alex Hotel & Suites, responded to this review

Thank you for taking the time to write a review. We appreciate the feedback and the nice comments so much!

Wellesley Island, New York
Reviewed July 17, 2016 via mobile

Want are the summers in AK known for? Daylight. That's just what we had in our room due to at least 9 vertical panels missing on our window. Room was large and clean. Definitely not a Fairfield or a Hampton. Neutral review.

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1Thank DanL36274
Micheal D, Director of Sales at Alex Hotel & Suites, responded to this review

Thank you for taking the time to write a review. We appreciate the feedback and the nice comments so much!

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Alex Hotel & Suites features 123 oversized guest rooms with an excellent location. Just 5 minutes from the airport and directly across the street from the world's largest seaplane base: Lake Hood and Lake Spenard, we offer the most important amenities. Free 24-hour airport shuttle, complimentary continental breakfast, free WiFi throughout the hotel. All rooms have air conditioning. We welcome you to Alaska! ... more   less 

Additional Information about Alex Hotel & Suites

Address: 4615 Spenard Rd, Anchorage, AK 99517-3235 (Formerly Quality Inn & Suites Airport)
Location: United States > Alaska > Anchorage
Price Range: $71 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alex Hotel & Suites 3*
Number of rooms: 123
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Also Known As:
Quality Inn & Suites Airport Hotel Anchorage
Quality Inn And Suites Airport
Quality Inn Airport
Quality Inn Anchorage
Anchorage Quality Inn
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Questions & Answers

Here's what travelers have asked, with answers from Alex Hotel & Suites staff and other travelers.
2 questions
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Maryville, Tennessee, United States

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Questions? Get answers from Alex Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Preferably facing main road”
 of 5 bubbles eccarv, Nov 1, 2016 | Read review
“I stayed in the Junior Suite which was quite a large room with a King Bed, a couple of tables a microwave and a refrigerator.”
 of 5 bubbles WestSideHTown, Oct 17, 2016 | Read review
“best corner rooms”
 of 5 bubbles Paulk4615, Sep 21, 2016 | Read review
“If you choose to stay here ask for a room that faces out from the hotel”
 of 5 bubbles RoA431, Sep 18, 2016 | Read review
“Get a different hotel. It's not worth the price you will pay.”
 of 5 bubbles 155greggo, Sep 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question