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Alex Hotel & Suites

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Alex Hotel & Suites
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112 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Reviewed December 1, 2016 via mobile

This hotel's draw was the awesome price coupled with a very nice breakfast. Breakfast included eggs, sausage, biscuits and gravy, waffles, breads, juices, fruit, cereals, milk and several other choices. It was complimentary with the budget priced stay. It was neat and clean and staff were nice and helpful.

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Helpful?
Thank eblocker4460
Glennallen, Alaska
Reviewed November 26, 2016 via mobile

The room was very large and clean. It had a small fridge and microwave and a flat screen tv with good reception which can be spotty in Alaska. Bathroom was clean and beds were nice. Had the ability to turn the heat off which is great because sometimes you can't and it can be very hot. Overall a nice night...

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Helpful?
Thank Ryan G
Anchorage, Alaska
Reviewed November 16, 2016

This hotel was terrible. I had mice in the wall of my room and they did nothing to help refund my stay. They moved me to a different room and told me it was a squeaky heater. IT WAS NOT THE HEATER! The other rooms did not have this issue! GROSS - never stay here. I am calling the inspectors!...

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Helpful?
Thank 1234skell
Los Angeles, California
Reviewed November 9, 2016 via mobile

Stayed one night at the end of the trip. The front desk staff is inexperienced and slow...with the exception of Denise if you are lucky enough to deal with her. Room was as expected for the low price. Hotel very dated, strange layout of lobby and rooms. Clean. Close to the airport but nothing else...if you want to see any...

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Thank Bill N Lisa J
Newcastle, Australia
Reviewed November 1, 2016

We opted for a hotel reasonably close to the airport as we were making a few flights. As we travelling around a fair bit we used the hotel as a base. As nights were staggered there was no problem leaving our main bags in storage on the days we were away. The hotel is out of town (mid-town as they...

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Thank eccarv
Houston, Texas
Reviewed October 17, 2016

The hotel was very close to the airport, but very quiet. I never heard any noise from the airport, just an occasional plane taking off from the lake across the street. The room was surprisingly large, as well as the bathroom. I stayed 5 nights and had a nice experience. The complimentary breakfast was fine for me . . ....

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Thank WestSideHTown
Newcastle, Australia
Reviewed October 5, 2016

Not far from the airport, and with a good pick up service, this is a popular mid range/economical hotel. Good bed and bathroom, the service is good. Housekeeping can be forgetful, but it just means a call to reception. Breakfast is more than adequate. No dining room for evening meals, but there are a few small restaurants in the area....

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Helpful?
Thank Gunner do
Micheal D, Director of Sales at Alex Hotel & Suites, responded to this review

Thank you for taking the time to write a review. We appreciate the feedback and the nice comments so much!

Reviewed September 23, 2016 via mobile

Not the best, not the worst. Got a good deal, little bit rundown but clean so I was good with it. Front desk was helpful. I grew up in Anchorage so I already knew this is a older part of town. Lot of foot traffic through the parking lot. But I stay was quiet for the not part and I...

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Helpful?
Thank Roxanne A
Micheal D, Director of Sales at Alex Hotel & Suites, responded to this review

Thank you for taking the time to write a review. We appreciate the feedback and work hard to improve our facilities per guest feedback.

New York City, New York
Reviewed September 21, 2016

very good experience, nice big rooms, very clean and good breakfast lots of variety, the staffs were really friendly. i would definitely comeback to this hotel and i would recommend it to anyone who is traveling to alaska, all the negatives that i read in the reviews are all cons.

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Helpful?
Thank Paulk4615
Micheal D, Director of Sales at Alex Hotel & Suites, responded to this review

Thank you for taking the time to write a review and the wonderful comments. We appreciate the feedback and work hard to improve our facilities per guest feedback.

Reviewed September 19, 2016

Our remote didn't work. called the desk and she said she would have the shuttle driver take care of it when he was done . Went looking for a soda, 4th floor machine ate my money. Went to desk with my remote and told her about soda machine, she said, Really, oh I forgot about your remote. She told me...

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Helpful?
Thank Nina R
Micheal D, Director of Sales at Alex Hotel & Suites, responded to this review

Thank you for taking the time to write a review. We appreciate the feedback and work hard to improve our facilities per guest feedback.

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Alex Hotel & Suites features 123 oversized guest rooms with an excellent location. Just 5 minutes from the airport and directly across the street from the world's largest seaplane base: Lake Hood and Lake Spenard, we offer the most important amenities. Free 24-hour airport shuttle, complimentary continental breakfast, free WiFi throughout the hotel. All rooms have air conditioning. We welcome you to Alaska! ... more   less 

Additional Information about Alex Hotel & Suites

Address: 4615 Spenard Rd, Anchorage, AK 99517-3235 (Formerly Quality Inn & Suites Airport)
Location: United States > Alaska > Anchorage
Price Range: $64 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Alex Hotel & Suites 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Quality Inn & Suites Airport Hotel Anchorage
Quality Inn And Suites Airport
Quality Inn Airport
Quality Inn Anchorage
Anchorage Quality Inn
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Questions & Answers

Here's what travelers have asked, with answers from Alex Hotel & Suites staff and other travelers.
2 questions
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Maryville, Tennessee, United States

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Questions? Get answers from Alex Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Preferably facing main road”
 of 5 bubbles eccarv, Nov 1, 2016 | Read review
“I stayed in the Junior Suite which was quite a large room with a King Bed, a couple of tables a microwave and a refrigerator.”
 of 5 bubbles WestSideHTown, Oct 17, 2016 | Read review
“best corner rooms”
 of 5 bubbles Paulk4615, Sep 21, 2016 | Read review
“If you choose to stay here ask for a room that faces out from the hotel”
 of 5 bubbles RoA431, Sep 18, 2016 | Read review
“Get a different hotel. It's not worth the price you will pay.”
 of 5 bubbles 155greggo, Sep 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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