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Hilton Garden Inn Anchorage

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4555 Union Square Drive, 4555 Union Square Drive, Anchorage, AK 99503
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1 room 1 adult
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Hilton Garden Inn Anchorage
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477 Reviews from our TripAdvisor Community

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Paducah, Kentucky
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed yesterday NEW

The convenient location was nice, centrally located and not far from the airport, downtown or other parts of town. The room was comfortable and reasonably clean. There were some maintenance issues but they were taken care of when mentioned. Our room was on the front side of the hotel, facing the road. We heard alot of road noise and also... More 

Helpful?
Thank Rush4
Sterling, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hilton Inn's are always friendly and efficeant, promt, curtious service, the Hotel is currently do ing renovations do the floors are a bit cluttered but nothing that wouldn't be expected during a remodel, overall it was a pleasant stay and the staff was very attentive. I would recommend Hilton Garden Inn for business or pleasure.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Jeff J
Honolulu, Hawaii
Level Contributor
83 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent the week with the staff at the Hilton Garden Inn right after the earthquake. They were under construction but didn't miss a beat. While in my room I did not experience any discomfort or noise. The areas I needed to travel were unfettered. The construction team were very considerate of the guests. From the time I checked in... More 

Helpful?
Thank TropicalParadise888
Homer, Alaska
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Expedia doesn't tell you that hotel under major renovation, entire main level not occupied, stayed on second floor and endured construction noise, fire alarms going off TWICE. 7.1 earthquake and city lost electricity and hotel lost emergency lighting. Waste of money. Lobby torn up and carpet fans blowing everywhere as major ceiling leak being repaired. NOT up to Hilton standards... More 

Helpful?
Thank Traveler31009
Alaska
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for 3 weeks, worked at the University Center Mall. Staff was friendly. One problem I had was that the TV remote control battery cover was broken, I left it on the bed in the morning, thinking the housekeeping would replace it, but that never happened. I told the receptionist and she gave me a new remote control.... More 

Helpful?
Thank Skattebol
Juneau, United States
1 review
4 of 5 stars Reviewed December 14, 2015

Took my son with me on a work trip and stayed at this hotel because they had a heated pool. Sadly, it wasn't heated to a comfortable level and my son could only stay in about 15 minutes before his lips were blue. Other than that, pool area was clean with plenty of towels, room was warm and clean, and... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sante L
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hello Santa L, Thank you so much for your recommendation of Hilton Garden Inn Anchorage! It is great to hear our room and pool area was presented with a level of cleanliness that pleased you and your son. My apologies the pool temperature was not as warm as desired. Our maintenance team is diligent about checking the pool controls. We... More 

Wasilla, United States
2 reviews
5 of 5 stars Reviewed December 10, 2015

This is the first time I have experienced an adjustable bed in a hotel. It was wonderful! Made the trip that much better. I normally don't sleep very well while traveling it was great that my husband could have his side firm while my side was nice & soft and comfortable

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sheryl C
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear Sheryl C, Thank you for your great review of Hilton Garden Inn Anchorage! It pleases me to hear that you slept well on our Garden Sleep System bed. It is nice to have the ability to adjust your side of the bed to the perfect comfort level. A good night's rest makes all the difference, no matter where you... More 

Seattle
Level Contributor
88 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed December 8, 2015

I am a diamond Hilton member, thus a frequent guest because of the positive experience I have had at Hilton properties. Regrettably the Hilton Garden Inn in Anchorage missed the mark. The misses ranged from the lack of "warmth" of the staff, the condition of the room and the speed of wifi. Hopeful the feedback I provided directly to Hilton... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Bobjlandwa
Bellingham, United States
1 review
4 of 5 stars Reviewed November 22, 2015

I've stayed before and will again. But, I found their maid service and general maintenance were lacking. One night room was not cleaned (another customer made the same comment). Also, how long does it take to repair the elevator? It was out for 3 weeks when I left - and was still out. Had some other issues as well. But,... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jerry L
Nome, Alaska
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed November 19, 2015 via mobile

I've stayed in many hotels in the midtown Anchorage cluster where this one is located, along C Street between International Airport Rd. and Tudor. This hotel is fine but my stay had a lot of shortcomings that made me ask, why bother? First, the room itself: it's fine. The beds are low and kind of flimsy/too soft, but overall the... More 

Helpful?
Thank MattyFitzAK
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