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Puffin Inn

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297 Reviews from our TripAdvisor Community

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Showing 287: English reviews
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Ft Worth, tx
Reviewed 3 days ago NEWvia mobile

I was not looking forward to a "cheap" hotel stay while in Anchorage. Talk about a pleasant surprise! This hotel is friendly, clean, convenient and affordable. I would recommend to anyone. The breakfast needs improvement, but there is a McDonalds very close.

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Helpful?
Thank sexysun
Sonja J, Owner at Puffin Inn, responded to this review

I'm glad we could be an affordable option for you while you visited Anchorage! Thanks for the wonderful review. The next time you're in town, I hope we get to see you again! All the best, Sonja, Puffin Inn Management

Opelousas, Louisiana
Reviewed 3 weeks ago

In typical Alaskan hospitality, sent an email on the "contact us" page and they never answered it! Yes, I checked my spam settings and no response. Also called, was put on hold for over 4 minutes, no one ever came back to take my call. Get with the times and HIRE more PEOPLE to handle your DEMAND, have more hospitality!...

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Helpful?
Thank Owen M
Sonja J, Owner at Puffin Inn, responded to this review

Owen, I'm very disappointed to hear about the level of service you received from us. If we haven't been maintaining good contact with our customers, then that's something we definitely need to improve and I thank you for your feedback. I encourage you to keep calling and emailing us so we can take proper care of you. Sincerely, Sonja, Puffin...

Henderson, Nevada
Reviewed January 18, 2017

This is a solid two and a half star hotel....and I don't mean that in a bad way. The location is great, the rooms are clean, the shuttle from the airport is helpful, the breakfast is sufficient. If you are looking for a 5 star hotel this is not it. However, understanding what it is you will be satisfied with...

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Helpful?
Thank Anthonyj24
Sonja J, Owner at Puffin Inn, responded to this review

Thanks for staying with us, Anthony! I'm glad we met your expectations, and I just wanted to let you know that our staff is always willing to go above and beyond to make your stay an exceptional one. We also have deluxe rooms available if you're looking for a more luxurious stay, so I hope we get to see you...

Reviewed January 1, 2017 via mobile

Worked perfectly for a place to spend the night on a long layover. They had a shuttle that picked me up and dropped me off at the airport. My room was larger than expected and had a very clean and comfortable bed.

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Helpful?
2Thank Hannah H
Sonja J, Owner at Puffin Inn, responded to this review

I'm glad we could make your layover a comfortable one, Hannah! Thanks for leaving us a review. The next time you're in Anchorage, I hope we get to see you again! All the best, Sonja, Puffin Inn Management

Moose Pass
Reviewed December 30, 2016 via mobile

I love that I can bring my dogs. I have been a customer for a while so I have a room preference. They always are friendly and make my stay enjoyable. The price is right. I have used their shuttle to and from the airport.

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Helpful?
1Thank Deanna T
Sonja J, Owner at Puffin Inn, responded to this review

We love having you and your dogs, Deanna! Thanks for being a longtime fan of ours. I hope we see you again in 2017! Sincerely, Sonja, Puffin Inn Management

Reviewed November 19, 2016 via mobile

Was here in october 15, with my family and father in law who lives in Soldotna. As a european I was surprised by the size of the rooms. They were huge, with very good bathrooms. Very close to the mart, where we could by beers, milk for the kids and snacks. Was a bit surprised by the breakfast, wich is...

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Helpful?
1Thank Arne N
Sonja J, Owner at Puffin Inn, responded to this review

We're thrilled that you were able to join us during your travels, Arne! It's always our goal to create a comfortable space to enjoy our town. I'm glad you enjoyed everything from the location to the breakfast, and we sure hope you'll keep us in mind if you travel in the area again. All the best, Sonja, Puffin Inn Management

Reviewed November 16, 2016 via mobile

At the prices for the rooms, you can do better right across the street. Breakfast was a no-go, no staff was in view and we could not figure out what we were supposed to do. Many better choices in Anchorage!

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Helpful?
Thank dxdcurtis
Sonja J, Owner at Puffin Inn, responded to this review

I'm sorry to see that you did not enjoy your stay with us as much as we all would have hoped. We really do love what we do here, and we always strive to give our guests the best possible experience -- it definitely appears that we dropped that ball during your visit, and I'd like to apologize for any...

Reviewed November 14, 2016

I had only a few days to get my things into a storage unit and I got it done with the convenience of the Puffin Inn's location. To top it all off it was such a quiet stay and the front desk was even willing to help me out when I needed it! And they were such an awesome and...

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Helpful?
Thank Barbara S
Sonja J, Owner at Puffin Inn, responded to this review

The pleasure was all ours, Barbara, so it's wonderful to know that you enjoyed your stay with us just as much as we did -- that's definitely always the goal! Cheers, Sonja, Puffin Inn Management

Waterloo, Canada
Reviewed November 2, 2016

We found the Puffin Inn excellent. The room was huge and very comfortable. Breakfast was included which was standard fare. Puffin is located near a grocery store and other hotels with entertainment and excellent views. Although not the best hotel in the area, the price was the most reasonable for the accommodation provided. Will definitely stay here again when I'm...

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Helpful?
Thank Foxsan
Sonja J, Owner at Puffin Inn, responded to this review

I'm happy to hear you felt like you were getting such a great deal with us! We aim to provide the best experience possible at the most affordable price, and it sounds like we achieved that on your visit. I hope to see you again the next time you're on a trip to Alaska! All the best, Sonja, Puffin Inn...

Colorado
Reviewed October 6, 2016

First 2 nites we stayed in the "annex" or boutique area. Very nice! Large room, large frig, microwave, jet tub (not worth it). Do stay away from Spenard side due to noise, however. A week later we stayed in the "cheap (older)" section. Again, stay away from Spenard side. Very small! sink in bedroom. We weren't there a lot so...

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Helpful?
Thank rafterflyfisher
Sonja J, Owner at Puffin Inn, responded to this review

I'm glad we got the chance to take care of you on two different occasions! Thank you for staying in both our boutique and economy rooms. We want your stay to be as convenient as possible, so I'm happy to hear you took advantage of our continental breakfast and shuttle service. I'm also very pleased that Brittany took great care...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Breakfast Available
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether your vacation brings you to Anchorage for one night or many, Puffin Inn offers convenient access to area attractions such as Chugach State Park, the Seward Highway and the Tony Knowles Coastal Trail. Our hotel is also minutes from metropolitan entertainment in downtown Anchorage and a short drive to Ted Stevens Anchorage International Airport.Puffin Inn offers special conveniences to enhance your stay. We offer free shuttle service to and from the airport, a business center, an exercise room, laundry facilities and pet-friendly accommodations. Guests also enjoy a complimentary breakfast served daily in our lobby breakfast area. Internet access is available throughout the hotel.Rest assured that you will have a relaxing guest experience at an affordable rate when you choose our convenient lodging. Puffin Inn offers a variety of lodging options suitable for any traveler. Our lodge has 85 guest rooms and suites separated into 4 room styles: Deluxe, Moderate, Boutique and Original. ... more   less 

Additional Information about Puffin Inn

Address: 4400 Spenard Road, Anchorage, AK 99517
Location: United States > Alaska > Anchorage
Price Range: $56 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Puffin Inn 2*
Number of rooms: 85
Reservation Options:
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Also Known As:
Puffin Hotel Anchorage
Hotel Style:
#6 Best Value Hotel in Anchorage
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Questions & Answers

Here's what travelers have asked, with answers from Puffin Inn staff and other travelers.
3 questions
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over a year ago
Ephrata, Washington

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Questions? Get answers from Puffin Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book on line to get the lowest rates”
 of 5 bubbles C6729OTbarbaras, Nov 14, 2016 | Read review
“Ask for one of the "large rooms."”
 of 5 bubbles Foxsan, Nov 2, 2016 | Read review
“Away from Spenard Road”
 of 5 bubbles rafterflyfisher, Oct 6, 2016 | Read review
“Ask for main building away from road.”
 of 5 bubbles jadstrim, Sep 27, 2016 | Read review
“Make sure your next to elevator”
 of 5 bubbles ferguson88, Sep 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question