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Dimond Center Hotel

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Dimond Center Hotel
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381 Reviews from our TripAdvisor Community

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Showing 364: English reviews
Fairbanks, Alaska
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Dimond Center Hotel has a quiet, relaxing atmosphere, fabulous deep bathtubs and spacious, pleasant rooms. Right next door to the famed Dimond Center Mall, it could not be more conveniently placed. Attendants are alert and helpful. Loved the free map of Anchorage attractions. Very expedited check in and check out.

Helpful?
Thank Amanda B
Charleston, South Carolina
Level Contributor
80 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Although the setting, in a large shopping center, is less than romantic, this is an above average hotel with large rooms and very helpful staff. It is a little pricey but good value. The breakfast is excellent and the rooms kept in excellent condition. It is 10 min from the airport and 10 min from the downtown area of Anchorage.

Helpful?
Thank Joe M
Chicago, Illinois
Level Contributor
13 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I travel to Anchorage at least twice a year for business. For the past 10 years I have been staying exclusively at the Dimond Center Hotel. The rooms are spacious and the beds are very comfortable. The breakfast is great as well. They also provide passes for the Dimond Center Mall Fitness Center which is just located across the parking... More 

Helpful?
Thank Rob H
MGR_Guest_Relations, Manager at Dimond Center Hotel, responded to this review

Rob, We appreciate you being a loyal guest of the Dimond Center Hotel for the last 10 years. We are pleased to hear you find our hotel to be comfortable, spacious, and are enjoying the complimentary fitness center. We strive to provide excellent service along with staying competitively priced, among other hotels here in Anchorage. Thank you for sharing your... More 

Kenai, Alaska
1 review
5 of 5 stars Reviewed 1 week ago

The Diamond Center Hotel is our favorite place to stay! I was very shocked to see other reviews less than par. The staff has always been friendly and helpful, the continental breakfasts are convenient and yummy, the beds are very comfortable, the rooms have always been nothing less than immaculate... AND every room has a beautiful bathroom with an incredible... More 

Helpful?
Thank jenniferriddall
MGR_Guest_Relations, Manager at Dimond Center Hotel, responded to this review

Jenniferriddall, We are extremely grateful for your wonderful and detailed review of our hotel and your past visits. We strive to provide excellent service in all areas of our property from service, and cleanliness to amenities and breakfast selections. Thank you for noticing our efforts. We will share your comments with our team. We are continuously searching for more ways... More 

petersburg alaska
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great place...huge room, a little out of way for downtown, but short shuttle to airport. Enjoy the extra large bath with view of TV. Had issue with air con but they resolved. Front desk great, appeared to be answering questions correctly for tourist. Will stay on next business trip.

Helpful?
Thank iloverain54
MGR_Guest_Relations, Manager at Dimond Center Hotel, responded to this review

iloverain54, Glad to hear you found our rooms to be large and spacious especially enjoyed the large tub with the view of the television. We do strive for excellent service so we are glad we took care of your AC immediately for a relaxing stay. Thank you for sharing your experience with us and we look forward to accommodating your... More 

Pune, India
Level Contributor
137 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

A lovely modern hotel in downtown Anchorage. Huge spacious rooms. Better to ask for a room facing the front? Breakfast was sumptuous as well. They did take time in getting our bags to the room. Manager is very courteous .

Helpful?
Thank lalith007pune
MGR_Guest_Relations, Manager at Dimond Center Hotel, responded to this review

Lalth007pune, Thank you for sharing your experience with us. We are delighted to know you enjoyed your room as well as the breakfast selection. We apologize it took some time to get your bags to your room. The delay was due to the bags arriving at the hotel much later than originally scheduled. Please allow us to accommodate you on... More 

Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at many hotels in Anchorage and I seem to always come back to stay at the Dimond. The beds are comfortable and the staff seems to do a decent job at keeping the rooms clean. They have their moments but overall I usually have a nice clean room. We enjoy the nice big jacuzzi bathtub but the... More 

Helpful?
1 Thank Victor W
MGR_Guest_Relations, Manager at Dimond Center Hotel, responded to this review

Vicor, We appreciate you being so thorough on your review of our hotel. We are pleased to have you as a dedicated guest. We do strive for great service and a comfortable stay for all guests so we are glad you found our hotel to always be nice and clean. Thankfully, you use our Alaskan discounted rates for your stay.... More 

Anchorage, Alaska
1 review
1 of 5 stars Reviewed 3 weeks ago

Alaska state law is they can only charg 12% room tax but I was charges 18% If you want to stay here get your tickets cheaper online. NEVER just show up for on the spot!! High crime rate where you'll be parking your car

Helpful?
Thank nakfunz
Michael J, Director of Sales at Dimond Center Hotel, responded to this review

Thank you for staying at The Dimond Center Hotel, we appreciate your business. The Municipality of Anchorage charges a 12% lodging tax, which we are mandated to collect based on the room rate and then forwarded to the Municipality. The percentage of tax charged is built into the system and cannot be manipulated. I wasn’t able to find your guest... More 

2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

We showed up at 10pm and they told us that they did not have our room available anymore. They said they had no double Queen bed rooms for our family of four. Instead we should have a king room and figure it out. They did not care at all. They then said they would see if they could find us... More 

Helpful?
Thank Steve S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Was drunk and needed place to crash a few hours. Stayed a whopping 5 hours and checked out..Room was $277 which apparently "after taxes" came out to over $300. I think kid behind desk charged me extra cause he was rude and I was rude back. Very "cold" customer service.

Helpful?
1 Thank Nick P
MGR_Guest_Relations, Manager at Dimond Center Hotel, responded to this review

Nick: I apologize for any negative interactions you may have encountered with any of our employee’s as we strive to be hospitable in every circumstance. Our employees are trained to not participate in dialog that may be disagreeable even if that person may be intoxicated as you said you were, while remaining calm in trying to reconcile any disruption in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Opened in 2002, the Dimond Center Hotel was designed with your comfort and convenience in mind. Located in the heart of Alaska’s largest shopping district, 10 minutes from Ted Stevens International Airport, and only 15 minutes from downtown, no other hotel puts you next door to all that Anchorage has to offer! Our spacious guest rooms offer a unique experience of peace and relaxation; all featuring a 72” soaking tub, 42” flat screen TV, and the Ultimate Dream Bed by Serta. Room amenities include a mini-fridge, microwave, the Keurig coffee maker, plush bath robes and much more! ... more   less 

Additional Information about Dimond Center Hotel

Address: 700 E Dimond Blvd, Anchorage, AK 99515-2003
Location: United States > Alaska > Anchorage
Price Range: $119 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Dimond Center Hotel 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Dimond Hotel Anchorage
Dimond Center Anchorage
Hotel Dimond Center
Hotel Style:
#10 Business Hotel in Anchorage
#13 Romantic Hotel in Anchorage
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