DIMOND CENTER HOTEL $100 ($̶1̶2̶6̶) - Updated 2019 Prices & Reviews - Anchorage, AK

4.0

Location

Cleanliness

Service

Value

Opened in 2002, the Dimond Center Hotel was designed with your comfort and convenience in mind. Located in the heart of Alaska’s largest shopping district, 10 minutes from Ted Stevens International Airport, and only 15 minutes from downtown, no other hotel puts you next door to all that Anchorage has to offer! Our spacious guest rooms offer a unique experience of peace and relaxation; all featuring a 72” soaking tub, 42” flat screen TV, and the Ultimate Dream Bed by Serta. Room amenities include a mini-fridge, microwave, the Keurig coffee maker, plush bath robes and much more!

Full view

Property amenities

Free Parking

Free High Speed Internet (WiFi)

Restaurant

Breakfast included

Airport Transportation

Banquet Room

Conference Facilities

Dry Cleaning

Laundry Service

Meeting Rooms

Multilingual Staff

Non-Smoking Hotel

Public Wifi

Self-Serve Laundry

Shuttle Bus Service

Wheelchair access

Room features

Air Conditioning

Family Rooms

Microwave

Non-Smoking Rooms

Refrigerator in room

Good to know

HOTEL STYLE

Value

Business

HOTEL CLASS

Full view

46Car recommended

65Restaurantswithin 0.75 miles

7Attractionswithin 0.75 miles

Contact

700 E Dimond Blvd, Anchorage, AK 99515-2003

Getting there

Anchorage Intl Airport5 mi

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Nearby restaurants

Suite 100 Restaurant Bar & Lounge

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Nearby attractions

Beluga Point

11 minGeologic Formations

Dimond Center Mall

5 minShopping Malls

Dave & Buster's - Arcade

5 minGame & Entertainment Centres

Mermaid Imports & Design

10 minSpeciality & Gift Shops

See all nearby attractions

549Reviews

153Photos

7Q+A

94Room tips

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Popular mentions

While nice, not so sure

This was a beautifully built hotel but I have grave concerns on current management and upkeep. The lobby- wonderful. The room.... wrapper on bedspread... long crack in paint not repaired. The selling point for these rooms are their wonderfully large soaking tubs - the water was…

Date of stay: February 2019

Response from Tom S, General Manager at Dimond Center Hotel

Responded 2 days ago

Dear Renaeblanton68: Thank you for taking the time to share with us your experience on your recent stay. Your commentary regarding the the upkeep of the hotel is duly noted. We have completed a renovation concept to commence in 2019 that will address the cosmetic aspects of your review and are in the process of bidding out the scope of work outlined in our renovation plans. Your review does not detail your dates of stay but we just replaced one of our hot water heaters last week as it caused the demand placed on our units to not produce the supply needed. The coffee we use is Caffe' D'Arte', a Seattle based Italian roaster for both our in room Keurig's as well as our breakfast, so I apologize if it didn't meet your expectations. Always, we value our patrons comments as they are a gateway into where we can improve and show where we have hit the mark, obviously we have more attention to those details we need to work on. Thank you very much for your candid review, it is invaluable to us and as always, thank you for your patronage, we pledge to work on those areas deemed not having met your expectations and again, I apologize for missing that.

Overnight Escape

Great place! Room was spacious and clean with an awesome king bed. Staff was courteous and helpful. I would suggest this place to others needing close proximity to shopping. Walmart and the Dimond Mall are literally a stones throw across the parking lot!

Date of stay: September 2018

Response from Tom S, General Manager at Dimond Center Hotel

Responded 2 weeks ago

Dear Julie B: Thank you very much for providing us with insight into your guest experience at our hotel. Your feedback and patronage are very much appreciated. We are pleased that you were able to enjoy our location and perhaps you were able to take advantage of all the great shopping opportunities that are prevalent around us. Thank you for allowing us to serve you for your accommodation needs.

They definitely need more than 2 luggage carts as the place has always been full when I went and had to lug heavy luggage from car to room and visa versa. Also they need to make a couple of walk ways the the medium when the lot is full, especially during the winter when there…

Date of stay: December 2018

Response from Tom S, General Manager at Dimond Center Hotel

Responded 3 weeks ago

Dear Martha0149: Thank you for sharing with us detailed commentary regarding your recent stay with us. As you can imagine, it is difficult to cover all surface areas of our parking lots in sand and ice melt, especially when our lot stays so full, but we will do our best to improve this regiment. Unfortunately, we can not create a walkway thru the medium because we do not own it although it is a great suggestion and one I agree would make the passage much more conducive. I am pleased you were able to enjoy our 72 inch tubs, you are correct, not all of our rooms have the jetted components in them, and like you, I agree that having all rooms with the jets would be beneficial. I appreciate your feedback, your perspectives are valued and we will use them to improve our service levels and/or look for ways to incorporate your great suggestions into realities. I want to say thank you for your patronage over the years, we couldn't do it without you and again, thank you for your insightful feedback.

Will not be back...

We've stayed here many times and unfortunately, the quality of the hotel has clearly gone down hill. We checked into a jetted king room for a special evening and noticed the handles on the tub were missing, the drain was not clean, and the bed spread had a large dark colored…

Date of stay: December 2018

Response from Tom S, General Manager at Dimond Center Hotel

Responded Dec 31, 2018

Dear Numminz: Thank you for conversing with me this afternoon about your stay. As I stated to you in our dialog, I am truly sorry for the service lapse you incurred during your visit. As discussed I have fully refunded your stay and also offer you a free night on a future stay to give us the opportunity to try and regain your trust and loyalty. Thank you for your feedback, we pledge to work harder on our service delivery, again, my apologies.

In town from Fairbanks

A friend of mine had done a staycation at the hotel when her house had no power and she raved about the tubs (which are very nice). I gave it a 3 because the woman at the front desk when we checked in was very rude. We waited for someone to help us and finally went into the bar…

Date of stay: December 2018

Response from Tom S, General Manager at Dimond Center Hotel

Responded Dec 31, 2018

Thank you very much for your feedback on your recent stay with us. I apologize for any rudeness incurred from my front desk clerk, I will follow up with her most assuredly and retrain her on the essentials of hospitality. We are in the process of completing a renovation concept to implement in 2019 as we are aware that it is time to refresh our rooms. I am pleased you were able to enjoy our Old Cannery Bar and interface with Beth who is a wealth of knowledge on where to go and what to do in Anchorage. Thank you for choosing the Dimond Center Hotel, we value your patronage, your feedback is important to us and again, I am sorry that we missed it at the front desk.

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Professional photo exclusively commissioned by TripAdvisorDimond Center Hotel

The King Room at the Dimond Center Hotel

dirty sports bra I found in the sheets, after sleeping in the bed all night!!

dried blood

Guest Room

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Do you have high chairs and cribs?

Contact the hotel to find out. I'm not the hotel.

Is there a shuttle to the train station?

Yes it has

I need to meet a shuttle at the Captain Cook Hotel for transfer to a cruise ship after my stay at the Dimond. What are the alternatives to get to the Captain Cook?

The Dimond Center Hotel has a shuttle. Hopefully they can help! If not, a taxi :(

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We are looking for the most convenient place to stay during UAA new student orientation in January 2017. Our arrival and departure times are very late at night and might pose a problem with rental car return. Do you offer 24 hour airport shuttle service in case we have to turn the car in early? Also, do you offer a discount room rate for UAA students? Thanks!

BuickMack We do have a 24-hour shuttle. When arriving at the airport call us (you may use the dedication line at the kiosk near baggage claim or a “regular” phone). For departure from the hotel we leave on the hour provided there is a guest that needs to go. We do not have a UAA rate but do have many other discount rates. Please contact me directly as I’m happy to look for the lowest rate on the days you need a room. Michael@dimondcenterhotel

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Does the hotel have a pool? How many meters?

No pool, but you can use the exercise space at a local fitness club across the parking lot for free. They can give you a pass.

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