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Dimond Center Hotel

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Dimond Center Hotel
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378 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Kenai, Alaska
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Diamond Center Hotel is our favorite place to stay! I was very shocked to see other reviews less than par. The staff has always been friendly and helpful, the continental breakfasts are convenient and yummy, the beds are very comfortable, the rooms have always been nothing less than immaculate... AND every room has a beautiful bathroom with an incredible... More 

Helpful?
Thank jenniferriddall
petersburg alaska
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great place...huge room, a little out of way for downtown, but short shuttle to airport. Enjoy the extra large bath with view of TV. Had issue with air con but they resolved. Front desk great, appeared to be answering questions correctly for tourist. Will stay on next business trip.

Helpful?
Thank iloverain54
MGR_Guest_Relations, Manager at Dimond Center Hotel, responded to this review

iloverain54, Glad to hear you found our rooms to be large and spacious especially enjoyed the large tub with the view of the television. We do strive for excellent service so we are glad we took care of your AC immediately for a relaxing stay. Thank you for sharing your experience with us and we look forward to accommodating your... More 

Pune, India
Level Contributor
132 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A lovely modern hotel in downtown Anchorage. Huge spacious rooms. Better to ask for a room facing the front? Breakfast was sumptuous as well. They did take time in getting our bags to the room. Manager is very courteous .

Helpful?
Thank lalith007pune
MGR_Guest_Relations, Manager at Dimond Center Hotel, responded to this review

Lalth007pune, Thank you for sharing your experience with us. We are delighted to know you enjoyed your room as well as the breakfast selection. We apologize it took some time to get your bags to your room. The delay was due to the bags arriving at the hotel much later than originally scheduled. Please allow us to accommodate you on... More 

Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have stayed at many hotels in Anchorage and I seem to always come back to stay at the Dimond. The beds are comfortable and the staff seems to do a decent job at keeping the rooms clean. They have their moments but overall I usually have a nice clean room. We enjoy the nice big jacuzzi bathtub but the... More 

Helpful?
1 Thank Victor W
MGR_Guest_Relations, Manager at Dimond Center Hotel, responded to this review

Vicor, We appreciate you being so thorough on your review of our hotel. We are pleased to have you as a dedicated guest. We do strive for great service and a comfortable stay for all guests so we are glad you found our hotel to always be nice and clean. Thankfully, you use our Alaskan discounted rates for your stay.... More 

Anchorage, Alaska
1 review
1 of 5 stars Reviewed 2 weeks ago

Alaska state law is they can only charg 12% room tax but I was charges 18% If you want to stay here get your tickets cheaper online. NEVER just show up for on the spot!! High crime rate where you'll be parking your car

Helpful?
Thank nakfunz
Michael J, Director of Sales at Dimond Center Hotel, responded to this review

Thank you for staying at The Dimond Center Hotel, we appreciate your business. The Municipality of Anchorage charges a 12% lodging tax, which we are mandated to collect based on the room rate and then forwarded to the Municipality. The percentage of tax charged is built into the system and cannot be manipulated. I wasn’t able to find your guest... More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

We showed up at 10pm and they told us that they did not have our room available anymore. They said they had no double Queen bed rooms for our family of four. Instead we should have a king room and figure it out. They did not care at all. They then said they would see if they could find us... More 

Helpful?
Thank Steve S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Was drunk and needed place to crash a few hours. Stayed a whopping 5 hours and checked out..Room was $277 which apparently "after taxes" came out to over $300. I think kid behind desk charged me extra cause he was rude and I was rude back. Very "cold" customer service.

Helpful?
1 Thank Nick P
MGR_Guest_Relations, Manager at Dimond Center Hotel, responded to this review

Nick: I apologize for any negative interactions you may have encountered with any of our employee’s as we strive to be hospitable in every circumstance. Our employees are trained to not participate in dialog that may be disagreeable even if that person may be intoxicated as you said you were, while remaining calm in trying to reconcile any disruption in... More 

Calgary
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is located 6 miles from the old downtown city centre but it is next to the Diamond Center Shopping Mall that is handy for fast food outlets. You are able to walk to a good restaurant that is on the other side of the mall across the street. The room was large and spacious also the bathroom with... More 

Helpful?
Thank CharlesCalgary
MGR_Guest_Relations, Manager at Dimond Center Hotel, responded to this review

Charles, Thank you for stopping by to rate us. We are glad to hear you found the rooms to be large and spacious, the bed to be clean and comfortable and breakfast to be substantial. We will be adding a lounge soon so please stay informed by visiting us on Facebook @DimondCenterHotel. We appreciate your feedback and look forward to... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The room was awesome. It has a large bathtub, great breakfast and fabulous cookies in the afternoon. It is pretty close to the people mover if you want to take a bus downtown and Walmart is next door, so if you forgot something it is there.

Helpful?
Thank Jeffrey E
MGR_Guest_Relations, Manager at Dimond Center Hotel, responded to this review

Jeffrey, We appreciate your review of our hotel. We are pleased you enjoyed your room, large tub and breakfast, as well as the cookies in the afternoon. Thank you for sharing and we look forward to your next stay with us. More 

Denver, Colorado
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

I travel to Anchorage a few times a year, generally staying at a big brand downtown. Id never considered this place. Sales are down so my office is trying to save money. My Adim found this place with a Managers Special at $171 so she booked it. I'll be back. Friday a manager was bussing tables in the breakfast area.... More 

Helpful?
Thank locolouieak
MGR_Guest_Relations, Manager at Dimond Center Hotel, responded to this review

Hello Locolouieak, We are glad to hear you enjoyed your stay and found the rooms to be large and breakfast to be more than the norm. Tom (our GM) and all our managers enjoy assisting in all areas of the hotel to ensure guests enjoy their stay. We invite you to follow us on Facebook as we post our specials... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Opened in 2002, the Dimond Center Hotel was designed with your comfort and convenience in mind. Located in the heart of Alaska’s largest shopping district, 10 minutes from Ted Stevens International Airport, and only 15 minutes from downtown, no other hotel puts you next door to all that Anchorage has to offer! Our spacious guest rooms offer a unique experience of peace and relaxation; all featuring a 72” soaking tub, 42” flat screen TV, and the Ultimate Dream Bed by Serta. Room amenities include a mini-fridge, microwave, the Keurig coffee maker, plush bath robes and much more! ... more   less 

Additional Information about Dimond Center Hotel

Address: 700 E Dimond Blvd, Anchorage, AK 99515-2003
Location: United States > Alaska > Anchorage
Price Range: $121 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Dimond Center Hotel 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Dimond Hotel Anchorage
Dimond Center Anchorage
Hotel Dimond Center
Hotel Style:
#9 Business Hotel in Anchorage
#12 Romantic Hotel in Anchorage
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