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TERRIBLE SERVICE! Cannot get a hold of management to handle situations! Room was dirty! Someone broke into my room and stole a bunch of stuff; this place doesn't have cameras anywhere! Then they overcharged me by $1100!!!!!! CANNOT get a hold of anyone in management...More
This hotel is nice, inexpensive, comparable to other hotels in town. I've dealt primarily w/Tyler at the front desk. He is a very professional and helpful employee. He provides many helpful tips for dining and for travel in and around Anchorage. He is a true...More
Thank Rob B
Response from Manager_11525, Manager at Extended Stay America - Anchorage - DowntownResponded December 21, 2016
Thank you Rob, for taking the time to write a review of your stay. I sincerely apologize that our pool was out of service during your time with us, please rest assured we are diligently working to resolve the issue to bring it back in...More
This property is barely adequate. The room was mostly clean; the bath had mold in the caulking. The minimal housekeeping really shows. The carpet in the hallways did not get swept the three days I was there (and it needed it).
Most disappointing of all...More
the service was good all the employees were helpful. my room was comfrontable and the front desk was happy to answer any question. everyone seemed to enjoy there job that made it easy to ask for anything.More
Thank Terence M
Response from Manager_11525, Manager at Extended Stay America - Anchorage - DowntownResponded September 29, 2016
We appreciate you taking the time to write a review and for choosing to stay with us. Your comments about the customer service provided by our staff and your comfortable accommodations are much appreciated. Thank you for choosing Extended Stay Hotels. We hope to see...More
The hotel was clean. Easy to get to hotel. The check in was very quick and painless. Very friendly staff...especially Tyler. He was accommodating and friendly. I recommend it and would definitely stay here again.More
Thank Chris M
Response from Manager_11525, Manager at Extended Stay America - Anchorage - DowntownResponded September 28, 2016
Your feedback is very important. Thank you for sharing. I am pleased to see you were provided with excellent customer service by our staff with an easy check in and excellent accommodations. The staff and I would like to thank you again for posting your...More
$98 - $204 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay Deluxe Anchorage - Downtown Hotel Anchorage ,