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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 01/11/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marriott Anchorage Downtown
Updated 01/11/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#21 of 76 hotels in Anchorage
Location
4.4
Cleanliness
4.4
Service
4.2
Value
3.6
GreenLeaders GreenPartner
Perfectly positioned to accommodate international travel, Marriott Anchorage Downtown boasts an enviable location in downtown Anchorage, just five miles from Ted Stevens Anchorage International Airport. Whether awaiting your cruise ship to arrive at the nearby port, attending a conference in downtown Anchorage, or taking a day trip to explore the Alaskan countryside, our spacious rooms offer everything you need for a relaxing stay in Alaska. Picturesque city and mountain views will greet you when you rise and plush beds facilitate a restful sleep. Begin your morning with a freshly brewed cup of coffee and a buffet breakfast at our Cafe Promenade, also open for dinner, and take advantage of free Wi-Fi throughout our hotel. Offering valet parking, our hotel is home to six event venues, as well as a fitness center and an indoor pool. Our location within walking distance of the bus and train station makes getting around the city a breeze. Join us at Marriott Anchorage Downtown for a successful stay in Alaska.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Tennis court offsite
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Vending machine
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Desk
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mountain View
Green
Location
Full view
99Great for walkers
Grade: 99 out of 100
55Restaurantswithin 0.3 miles
34Attractionswithin 0.3 miles
Contact
820 West 7th Avenue, Anchorage, AK 99501
Getting there
Rental CarsSee rental cars from $27/day
922Reviews16Q+A100Room tips
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The hotel was able to provide us 2 adjoining rooms with a connecting door, which was a big deal for us. Great view of the mountains and amazing service in club lounge. Regardless of what time was passed through the lobby it was always busy day or night. We took advantage of their valet parking but there is amble parking close to the hotel.j
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
There were 4 things that went wrong while we were there and I deducted a 1/4 of a point for each. The first deduction is for the fact that our room was not ready until 5 p.m. on the day we arrived. When you have a long flight like we did the last thing you want to do is to have to wait for your room. The next thing is the parking, there is none. The parking in Anchorage is frustrating to say the least. The only parking available from the hotel is valet for over $30 for overnight parking. When you’re staying for more than 7 days, that adds up! Directly across the street is a parking lot for a nearby office building so the only public parking is 2 blocks away and it isn’t very much less than valet. The streets are the hotel all have parking meters that have a 2 hour limit. The next deduction came when I wanted my room cleaned after the 3rd day of being there (mostly to get towels) I removed my sign and yet they didn’t clean, the next day I personally requested a cleaning and it still didn’t happen so on the 5th day I had to make a big deal about it for them to finally clean. Lastly the room itself was not very clean at all to begin with, there were stains on the blankets and floor and also just generally not as clean as I expect from Marriott. The pros for this hotel are that it is located downtown and within walking distance of several nearby restaurants and shopping. It is also one of the taller buildings so the views are great.…
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Date of stay: July 2022
Rooms
Cleanliness
Service
Room Tip: Ask for a room overlooking the inlet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great location that you can walk to almost everything but is in the heart of downtown. Amazing water views from high floors. So request one. Service was top notch and rooms have new furniture update with super comfy beds. Only down side is no in room safe for us. Bonvoy members breakfast is full English breakfast and then some on the top floor with great views from 6am to 10am. Afternoon snacks (they charge for alcohol) good too from 5pm to 10pm.
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Request high floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is great location walking distance to everything, however, management needs to step it up. I came expecting the usual Marriott standard but felt like I was at a courtyard. Get rid of the small shop in the lobby - brings forward a lower class hotel. Need to bring back a standard conceirge - bellmen don’t know the answers. Front desk had great staff. Towels in guest rooms not impressive. I am hoping they fix a few things here.
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cheryl Hurd, General Manager at Marriott Anchorage Downtown
Responded 1 week ago
Dear Sheilaf982, Thank you for choosing to stay at the Anchorage Marriott Downtown and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. What you have experienced during your stay is not what we want your experience. As a teachable moment, I have shared your feedback with the appropriate hotel teams. We value having you as our guest and we value your feedback. Your feedback ensures we know where we can improve. Thank you for choosing to stay with us during these unusual times.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What kind of 500/night hotel put only two crappy shower towels per room. My friends son used a hand towel. Crappy hotel - Stu in Captain Hook instead. Way better. Actually tries…come on Marriott. Bon oh. Not coming back to this overpriced motel masquerading as something acceptable.
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Date of stay: August 2022Trip type: Traveled with friends
Room Tip: Stay elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cheryl Hurd, General Manager at Marriott Anchorage Downtown
Responded 1 week ago
Dear swowrusty, Thank you for staying at our hotel. We appreciate you sharing your feedback, and we are sorry we let you down. It is our goal to provide superb hospitality to every guest, yet it seems we fell short in this case. We will ensure your feedback is shared with the Housekeeping Management Team. Thank you for being a valued guest and sharing your feedback. Wishing you all the best in your future travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a Titanium Elite member I like to think that I know a bit about Marriott. The location is fine and in easy walking distance of just about anything. The rooms were standard Marriott, nice enough but not up to the standard of full fledged Marriott hotel. More like a Courtyard. Very little customer service and even the bellmen didn't seem to know where things were in the city. Maybe it's a training thing, I don't know. We know how to have a good time, and made the best of it and had an enjoyable stay primarily because we know how to roll with it when it's not perfect. However it could be a lot better.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cheryl Hurd, General Manager at Marriott Anchorage Downtown
Responded 1 week ago
Dear RC30319, Thank you for choosing to stay with us and taking the time to share your honest feedback. It is our goal to provide superb hospitality to every guest, yet it seems we fell short in this case. I have shared your feedback with the appropriate team to address your concerns. We deeply apologize for the issues you encountered. Thank you for being our valued guest and choosing to stay with us during these unusual times.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Horrible service. They refused to charge the sheets every day. Horrible Horrible general manager. The hotel is a mess. No one knew what the were doing. I checked out a day early and my app asked to check out the next day. I wax back home already. They forgot to check me out. And they charged me an extra day. A month later they have not reversed it. HORRIBLE MANAGEMENT
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Avoid this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Cheryl Hurd, General Manager at Marriott Anchorage Downtown
Responded 1 week ago
Dear 666doctor, Thank you very much for choosing to stay with us at the Anchorage Marriott Downtown, and providing your honest feedback. We will unsure your feedback is shared with the appropriate departments. We do have a 48HR change and cancelation policy for all reservations. Thank you for being a valued guest. Wishing all the best in your future travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is understaffed but they do the best they can with the staff they have. I had an issue with printing a document and the staff when out of their way to figure out how I could print the document. If in Anchorage, we will return.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here as part of a pre-cruise tour. The room was spacious and well laid out. The bath we great with a large walk in shower. The room was clean but the rest of the hotel didn't feel clean and was looking worn.
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Date of stay: July 2022
Rooms
Location
Service
Room Tip: Our room looked over the roof but it didn't have a view of the mountains.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here on our last night. Andy at check in was so nice! Got us a nice room, it was clean, nice view. Hotel is closer to the water and easy to get to places by walking. The hotel itself was clean, open, lots of natural light. Enjoyed our stay!
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Date of stay: August 2021
Rooms
Service
Sleep Quality
Room Tip: Ask for higher, waterfront view (be nice while asking)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$312 - $559 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
anchorage marriott downtown hotel anchorage, marriott anchorage
LOCATION
United StatesAlaskaAnchorageDowntown
NUMBER OF ROOMS
392
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Claim Your Listing Frequently Asked Questions about Marriott Anchorage Downtown
Which popular attractions are close to Marriott Anchorage Downtown?
Nearby attractions include Alaska Escape Rooms (0.2 miles), Alaska Center for the Performing Arts (0.2 miles), and Cabin Fever (0.2 miles).
What are some of the property amenities at Marriott Anchorage Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Marriott Anchorage Downtown?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Marriott Anchorage Downtown?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Marriott Anchorage Downtown?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Marriott Anchorage Downtown?
Conveniently located restaurants include International House of Hot Dogs, Snow City Cafe, and Crush Bistro.
Are there opportunities to exercise at Marriott Anchorage Downtown?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Marriott Anchorage Downtown located near the city center?
Yes, it is 1.0 miles away from the center of Anchorage.
Are any cleaning services offered at Marriott Anchorage Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Marriott Anchorage Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Marriott Anchorage Downtown?
Many travelers enjoy visiting Earthquake Park (2.6 miles), Oscar Anderson House Museum (0.3 miles), and Anchorage Memorial Park Cemetery (0.8 miles).