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Travel safe during COVID-19
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 02/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marriott Anchorage Downtown
Updated 02/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#20 of 74 hotels in Anchorage
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Perfectly positioned to accommodate international travel, Marriott Anchorage Downtown boasts an enviable location in downtown Anchorage, just five miles from Ted Stevens Anchorage International Airport. Whether awaiting your cruise ship to arrive at the nearby port, attending a conference in downtown Anchorage, or taking a day trip to explore the Alaskan countryside, our spacious rooms offer everything you need for a relaxing stay in Alaska. Picturesque city and mountain views will greet you when you rise and plush beds facilitate a restful sleep. Begin your morning with a freshly brewed cup of coffee and a buffet breakfast at our Cafe Promenade, also open for dinner, and take advantage of free Wi-Fi throughout our hotel. Offering valet parking, our hotel is home to six event venues, as well as a fitness center and an indoor pool. Our location within walking distance of the bus and train station makes getting around the city a breeze. Join us at Marriott Anchorage Downtown for a successful stay in Alaska.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Tennis court offsite
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Interconnected rooms available
Room service
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mountain View
Centrally Located
Location
Full view
99Great for walkers
Grade: 99 out of 100
56Restaurantswithin 0.3 miles
35Attractionswithin 0.3 miles
Contact
820 West 7th Avenue, Anchorage, AK 99501
Getting there
Rental CarsSee rental cars from $27/day
894Reviews15Q+A100Room tips
Reviews
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Popular mentions
Location: The hotel is located downtown and withing walking distance to restaurants and shops. Check-In: Check in was quick and efficient. Room: Our first room looked good on first glance but once I wanted to use the toilet I was in for a surprise as this toilet has not been cleaned for weeks. I called downstairs and they sent someone from the front desk with a little spray bottle and cloth to clean it. Once she noticed how dirty the toilet really was, she was very uncomfortable as missing this was a big deal. So, we had someone come and clean the toilet. The second problem was that the TV was not working. Having maintenance come up, we found out that this was a common problem with their TV’s, and we decided to switch rooms. The second room offered was clean but had a tub/shower combination which we did not want, so we went to the third room which worked out. They all looked like regular Marriott rooms with the basics on amenities. Room Service: We did not use room service. Breakfast: Breakfast was either a continental buffet or for 5 Dollars more the full buffet (no matter what Marriott status you have, which is absolutely uncommon). The buffet was fairly small and not related to Covid as there was just not more space for anything else. Service was very attentive and friendly. All employees wore masks! Staff: Front of the house was friendly and handled all problems professionally. The problem was the cleaning crew as the room was dirty, the hallway was dirty, glasses were in front of the elevators, and all this made it very uncomfortable. Concierge Service: N/A All over all: A great location, but the hotel is not up to the Marriott standard I am used to. Front of the house looks good but once you look closer you see all the problems.…
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Date of stay: September 2021
Location
Service
Sleep Quality
Helpful
Response from Cheryl Hurd, General Manager at Marriott Anchorage Downtown
Responded 1 week ago
Dear Wala69, Thank you for choosing to stay with us at The Anchorage Marriott Downtown. We appreciate you sharing your feedback, and we are sorry we let you down. It is our goal to provide superb hospitality to every guest, yet it seems we fell short in this case. We will ensure your feedback is shared with appropriate departments. Thank you for being a valued guest and sharing your feedback. Wishing you all the best in your future travels.
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Be very careful staff and managers only responsive to Alaska natives! Bathroom sink fell Apart no one repaired, house keeping nonexistent evening supervisor lied and said someone cleaned room at 7 am while I was sleeping. Supervisor threatened me saying we will watch you since your not local! Called GM and he yelled at me for complaining told me he would call police for harassment since I was calling to complaint. I had to get anchorage police involved since they continue to harass and refused to address the overt prejudice from their managers and staff! stay far away! The Hilton and Captain Cook hotel are much nicer cheaper and without prejudice and bias ! The anchorage Marriott Is worse than a motel 6 !
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Date of stay: September 2021Trip type: Traveled on business
1 Helpful vote
Helpful
The hotel is in great location for sure. Close to all good restaurants, breweries and train station. It has nice view from the 20th floor lounge. The rooms are speciaus and comfortable. I appriciate that the stuff went extra mile for me. First of all it was super easy to communicate with them over messanger on the Marriott Bonvoy App. Secondly, they were able to give us early check-in which I appriciate a lot. And finally they helped us to store our lagguage when we took few days getaway to Seaward. I would stay there again for sure.
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Date of stay: August 2021
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Spent 5 nights. Typical Marriott comfort and service. The dining/bar area is in bad need of an upgrade but serviced by attentive staff who served up a good Marriott Burger. Housekeeping on demand. The Club Floor had the same view as our 17th floor = inlet and mountains. The buffet breakfast there was not hot or very good but did offer more items than most. The breakfast restaurant was far worse. I don't like a buffet in this Covid time. Everyone breathing on the food and touching all the serving utensils = not safe! This location is perfect and I wonder why so many have mentioned that it is "close" to downtown = it IS downtown. 2 blocks to the Cap't Cook and within a few blocks to many good restaurants. Covid just sucks the life out of everything. Shops closed. Restaurants understaffed with long wait times.…
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Date of stay: August 2021
Location
Service
Sleep Quality
2 Helpful votes
Helpful
I stayed here ten nights over three stays during my recent trip to Alaska. Hotel has been refreshed completely. The rooms have a more contemporary feel rather than the traditional Marriott 'brown'. I was up on 18th floor overlooking the downtown and port. The rooms are quiet and relaxing. Wifi worked great. Housekeeping was request only. The valet parking worked well. Reception staff were very receptive to requests. The business lounge opened during my stay and the person working there is very motivated to make you feel comfortable. I experienced a few teething problems which were quickly dealt with by the front desk staff. A couple of initially assigned rooms had issues with debris on the carpets. I was double charged for one stay which took a while to sort out. The breakfast restaurant was mobbed most days. The breakfast buffet was not covid protected with many folks handling the serving spoons. Although I communicated that to the food and beverage manager, no napkins appeared during my stay. This was in contrast to other hotels where I noted servers manning the buffet or napkins being provided at start of the line. Despite these issues, my stays were enjoyable and I'm impressed with the newly refreshed look. This hotel is just perfect for exploring downtown.…
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Date of stay: July 2021
Value
Service
Sleep Quality
Room Tip: Upper floor looking over the Port or the Chugach mountains.
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Helpful
PRICE RANGE
$223 - $402 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
anchorage marriott downtown hotel anchorage, marriott anchorage
LOCATION
United StatesAlaskaAnchorageDowntown
NUMBER OF ROOMS
392
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Claim Your Listing Frequently Asked Questions about Marriott Anchorage Downtown
Which popular attractions are close to Marriott Anchorage Downtown?
Nearby attractions include Alaska Escape Rooms (0.2 miles), Alaska Center for the Performing Arts (0.2 miles), and Cabin Fever (0.2 miles).
What are some of the property amenities at Marriott Anchorage Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Marriott Anchorage Downtown?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Marriott Anchorage Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Marriott Anchorage Downtown?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Marriott Anchorage Downtown?
Conveniently located restaurants include International House of Hot Dogs, Snow City Cafe, and Kobuk Coffee Co.
Are there opportunities to exercise at Marriott Anchorage Downtown?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Marriott Anchorage Downtown located near the city center?
Yes, it is 1.0 miles away from the center of Anchorage.
Are any cleaning services offered at Marriott Anchorage Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Marriott Anchorage Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Marriott Anchorage Downtown?
Many travelers enjoy visiting Earthquake Park (2.6 miles), Oscar Anderson House Museum (0.3 miles), and Anchorage Memorial Park Cemetery (0.8 miles).