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Crowne Plaza Anchorage-Midtown

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109 W. International Airport Road, Anchorage, AK 99518-1206
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (73)
360
Panoramas (7)
Room & Suite (109)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Anchorage-Midtown
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 74 hotels in Anchorage
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
When you seek the best of Anchorage, discover the experienced staff and stylish elegance of the Crowne Plaza Anchorage Mid-Town. Located in accessible midtown Anchorage, the Crowne Plaza hotel is just minutes from downtown, shopping, the Alaska Railroad Station, H2Oasis, Dena ina Convention Center, the Anchorage Museum at Rasmuson Center and the Alaska Zoo. Just 2 miles from the Ted Stevens Anchorage International Airport, the Crowne Plaza Anchorage Mid-Town makes your ride fast and comfortable in their complimentary shuttle. Savor a pleasant meal in the Juno restaurant or enjoy a cocktail before turning in for the night to your Sleep Advantage room.Business travelers will feel right at home at the Crowne Plaza Anchorage Mid-Town - generously sized work desks, free wireless and wired high-speed Internet access (HSIA). Located nearby are local companies such as British Petroleum (BP), Arctic Slope Regional Corporation, Alyeska Pipeline, CH2M Hill, Denali - The Alaska Gas Pipeline, Providence Hospital, Alaska Regional Hospital, Alaska Native Medical Center and the University of Alaska.Hotel guests will quickly realize Crowne Plaza is The Place to Meet. Whether holding a convention, banquet, board meeting, reception or informal event, your comfort and success are ensured. No matter if you are on your way to an adventure in remote Alaska, or here to experience Anchorage s big wild life you will find Crowne Plaza The Place to Meet.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Safe
Iron
Refrigerator
On-demand movies
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, French, Spanish, German and 2 more
408Reviews12Q+A75Room tips
Traveler rating
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Popular mentions
Jennifer V wrote a review Dec 2020
1 contribution
Sederic the night manager took 45 minutes to check our family in. The credit card machine was broken, but he refused to check the machine and blamed how we inserted the card. Finally after 30 minutes, he manually inputed the card number. This took an additional 14 minutes per room. Then he began insulting us, saying over and over that we had been dishonest and that because we were complaining about the service, he was going to go even slower. He was outrageously rude, slow and nasty. He should be fired. To make things worst, when we finally got to the room, there was human feces on the toilet seat. DO NOT COME TO THIS HOTEL. Absolutely disgusting service.
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Date of stay: December 2020Trip type: Traveled with family
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Response from IHG Service, Owner at Crowne Plaza Anchorage-Midtown
Responded 3 weeks ago
Hi jfvel, Thanks for your review and for staying with us. We want you, our guests, to have a lasting impression of the brand by providing you with dependable service and accommodations. I am sorry we missed the mark particularly with your check-in experience and the poor interaction you had with our staff. I recognize this was a letdown and shared these with the management. I have also sent you a private message to obtain additional information. Again, thanks your feedback. We hope to have another opportunity to serve you better. Sincerely, Connie D Case Manager IHGService
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rdavidp wrote a review Jul 2020
New York City, New York47 contributions22 helpful votes
Overall the staff here are great! Very friendly, very accommodating, with the exception of the general manager. This hotel is housing many people coming to work in Alaska in the fishing industry. Currently, State law requires people to quarantine until receiving a negative CoVID-19 test, which can take ~5 days if conducted at the airport. Instead of reserving a floor for people not under quarantine, they are placing everyone within the same areas. This means if you are not quarantined, you are regularly interacting with people who are supposed to be quarantined. In the elevators, in the lobby, outside, etc. The poor staff attempt to ask people to abide by social distancing and wearing of masks but they cannot keep on top of everyone. When I was checking out, I tried to speak with the GM. She did not really care what I had to say. I think that sums it up. tl;dr Lots of people supposed to be quarantining mixed with non-quarantined persons. Manager not helpful, staff great.
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Date of stay: July 2020
Value
Location
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Response from LaRell Baldwin, Owner at Crowne Plaza Anchorage-Midtown
Responded Jul 10, 2020
rdavidp ~ Thank you for taking the time to share this very candid feedback of your recent stay. It is certainly very hard to hear and I am sorry that I failed to provide you with a great stay and came across as uncaring when we spoke. I understand your concerns and welcome all conversation and ideas on how we can better serve our guests during this unprecedented time. Yours in Hospitality, LaRell
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Brandon B wrote a review Dec 2019
3 contributions
I had stayed here for business, and the staff made me feel like I was at home with their friendly faces and positive attitudes! Elena and Jamie from the front desk always brought a smile to my face everytime I came and went. Turi with transportation always made sure he was on top of it, making sure I was set with a ride to and from the hotel!
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Date of stay: December 2019
Value
Location
Service
Trip type: Traveled on business
Room Tip: The washer and dryer are on the second floor if needed.
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Response from LaRell B, General Manager at Crowne Plaza Anchorage-Midtown
Responded Dec 28, 2019
Thank you so much for your kind words! Our staff work very hard to make every experience a wonderful one for all of our guests and I'm pleased it was one for you. I will be sure to share your comments with the team and recognized them accordingly. We do hope to see you whenever your travel plans return you to our area. Yours in Hospitality, LaRell
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Lloyd Heckman wrote a review Dec 2019
1 contribution
One of my favorite hotels when I am here in Anchorage Alaska. Super reasonable Alaskan rate. Thanks to Candacye G., one of the front desk management, made my stay even better. Super friendly staff. I highly recommend this place. Home away from home.
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Date of stay: December 2019Trip type: Traveled on business
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Response from LaRell B, General Manager at Crowne Plaza Anchorage-Midtown
Responded Dec 16, 2019
Thank you! We appreciate your business and hope to see you soon. Yours in Hospitality, LaRell
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JMW wrote a review Dec 2019
1 contribution
I had my trip extended due to weather on this trip and this hotel was extremely accommodating during this time. Great rooms, rates, and restaurant dining while I was there. The front desk staff was especially hospitable, especially Candayce G. Will stay here whenever I'm in Anchorage!
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Date of stay: December 2019Trip type: Traveled on business
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Response from LaRell B, General Manager at Crowne Plaza Anchorage-Midtown
Responded Dec 9, 2019
Thank you! I am pleased to learn we were able to accommodate your trip extension and you enjoyed your time with us. I will be sure to share your comments with the team and recognize them appropriately. We hope to see you again, whenever your travel plans return you to our area. Yours in Hospitality, LaRell
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PRICE RANGE
$133 - $317 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza anchorage-midtown hotel anchorage
LOCATION
United StatesAlaskaAnchorageMidtown
NUMBER OF ROOMS
265
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Frequently Asked Questions about Crowne Plaza Anchorage-Midtown
Which popular attractions are close to Crowne Plaza Anchorage-Midtown?
Nearby attractions include Alaska Wild Berry Products (0.7 miles), Alaska Fur Exchange (0.7 miles), and Nature's Jewels Rock Shop & Lapidary (0.6 miles).
What are some of the property amenities at Crowne Plaza Anchorage-Midtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Anchorage-Midtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Anchorage-Midtown?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Crowne Plaza Anchorage-Midtown?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Anchorage-Midtown?
Conveniently located restaurants include Arctic Roadrunner, Jimmy's Asian Food, and Peanut Farm.
Are there opportunities to exercise at Crowne Plaza Anchorage-Midtown?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Crowne Plaza Anchorage-Midtown have an airport shuttle?
Yes, Crowne Plaza Anchorage-Midtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Anchorage-Midtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crowne Plaza Anchorage-Midtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crowne Plaza Anchorage-Midtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.