I have been enjoying my stay here. Everyone is friendly, the hotel is clean, the room was clean. They will furnish you with any of the kitchen items you need. Some things are different because of the Covid as they have no housekeeping in your room during your stay. It’s just to prevention measure for the virus. Had some special needs while I was here and the staff was very accommodating. The manager Amanda was especially helpful.
Made a group reservation for 9 rooms in October 2019, and made 5 calls to confirm reservation for a 13 June 2020 stay with a late check in at 1030-11pm. I arrived to entrance with a locked door and shuttered up front desk at 1030pm. I banged on door. Woke up a guard with a clipboard who had no clue about our group arrival. The “manager” had left. 30mins later she arrived, looked in her computer and blamed another manager for dumping our reservation.... Seriously? After all the calls confirming and having a booking#! After another 30mins of slow room issuance our group of 20 who had been flying 20hours got our rooms..... Don’t stay here!!! Not reliable, no breakfast pay more and go elsewhere!!!
Basic, fine for a night or even two. Very clean bathroom, to begin with anyway. There is no housekeeping for short term guests which includes anybody staying for fewer than 7 nights. Towels can be exchanged at the front desk. There are kitchen facilities in the room but there are no pots, pans, dishes, cutlery. No nearby (within walking distance) eateries except for Burger King.
I stayed here for business travel. First on the hotel itself: the best thing about it, is that it is still quite a new facility and not yet run down. The room was very clean. Bedding was decent. Towels worn thin but white and clean. Ther were some basic amenity bottles. There was very nice sized kitchenette including a stove top, fridge and micro but no pans or table ware of any kind (all drawers and cabinets were empty.) There was a small motel type coffee maker and a packet of coffee and paper cups.The room heater blew air constantly across anyone laying in bed right at bed level, so I had to move the table/chair between bed and heater to deflect the near constant heater fan. Temp control was good, just being in the air stream was the issue. There was no lobby in this place to speak of, only an access controlled front room before the hallways. The check in desk tried to be helpful with a few area questions but seemed to not have a lot of local or hotel knowledge past the basics. Biggest shout out is to the Housekeeping staff- I interacted with them just a bit, but very friendly and obviously shouldering the load at keeping this hotel at having attractive rooms, and keeping it from getting run down. The security was good at the hotel, your key was a Proximity type to go into the building and then into your room. Deadbolt and swing bar then inside your door. Now about the area: There is zero Anchorage charm in this sector, frankly it is in a very run down zone of Anchorage. The only think keeping it from being sketchy during my was the single digit temps and snow keeping the street people/campers/etc from being as present. My Anchorage friends said, "lock your car and hide everything" in this area of town. This hotel is right next to a burger king, a subway, and a Home Depot which is OK. What is a bit creepy is that it also backs onto an almost-vacant shopping mall of empty store fronts. At the far end of the mall though, is a fine Carr's/Safeway supermarket. So in short- a mixed bag here. If I was coming to Anchorage for a vacation, no way would I stay in this semi bleak situation, even thought the building itself is nice. If your stay is for work, or for medical things at the nearby hospital, or the nearby base, its really the only hotel in this part of town, and for now, its decent.…
Excellent place to stay if u r traveling for fun or business. Staff is excellent. Smiling and caring. Property is clean and mattresses are comfortable. Room is equipped with a kitchenette. It was my son’s birthday and the management left a handwritten birthday card with his favorite drink and gifts, such a nice gesture. We thank them so much.