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Holiday Inn Express Hotel & Suites North Seattle - Shoreline

#58 of 99 Hotels in Seattle
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14115 Aurora Ave. North, Seattle, WA 98133
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Holiday Inn Express Hotel & Suites North Seattle - Shoreline
Holiday Inn Express Hotel & Suites North Seattle - Shoreline
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208 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The Good: Room was very clean. Free coffee, tea and water in room. Newer decor, newer looking furniture. All staff encountered were helpful and courteous. Breakfast was adequate. Pancake machine, sausage patties (turkey & pork) scrambled eggs, assorted cereals, several flavored instant oatmeal a with raisins and walnuts in the side, yogurts, milk, juice, breads, bagels and muffins. Needs improvement:... More 

Helpful?
2 Thank Yiayia C
Tacoma, Washington
Level Contributor
19 reviews
8 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Well the way the Hotel is set up is kind of weird, parking is limited unless their isn't that many guest, but other than that My check in was good and Happy with the service and the Holiday Inn breakfast here was ok but those cinnamon rolls always make up for everything else, The room was clean the view was... More 

Helpful?
Thank ShyloB1981
Level Contributor
66 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 stars Reviewed December 13, 2015

Having been to Seattle 4 years ago, we were shocked at the how much the price of a hotel room had skyrocketed if choosing to stay in the heart of it all. After doing much research, we stayed at this HIE because of reviews, location and price. GREAT decision! While it may not be a high-end hotel, it is definitely... More 

Helpful?
3 Thank 1happydisneygirl
holiday88888, Manager at Holiday Inn Express Hotel & Suites North Seattle - Shoreline, responded to this review

Thank you for your positive review we are so glad that you enjoyed our accommodations and breakfast. We look forward to your future stays with us. Kim Gaines Guest service Manager More 

Richland, Washington
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed November 26, 2015

Very friendly desk staff. Asked for an upper floor room away from elevator when I made on line reservation and they gave us a nice room at the far end away from Hiway 99, which has a lot of traffic. Room was very clean and roomy, and the choice of "soft" or "firm" pillows in room was nice. Bed was... More 

Helpful?
2 Thank cork_777
holiday88888, Manager at Holiday Inn Express Hotel & Suites North Seattle - Shoreline, responded to this review

Thank you for your positive review we are glad we were able to accommodate your needs on a quiet room. Kim G Guest Service Manager More 

Rome, Italy
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 24, 2015

My family stayed here for a local funeral. The photo of the hotel is not nearly as nice as the hotel. The rooms are great.Quiet, clean and large. The staff was absolutely outstanding for us, especially Isaac. They made every effort to provide for our needs and were exceedingly kind to my family. The hotel is easy to find, not... More 

Helpful?
2 Thank Beth K
holiday88888, Manager at Holiday Inn Express Hotel & Suites North Seattle - Shoreline, responded to this review

Thank you for your outstanding review on our property, We look forward to your upcoming stays with us. Kim G Guest Service Manager More 

Albuquerque, New Mexico
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed November 15, 2015

We were here to visit a friend in the neighborhood. The room had been smoked in and by morning I had contracted laryngitis. The lady at the front desk apologized and asked if there was anything they could do for me. I felt like I was expected to ask for compensation and was not comfortable about how she approached it... More 

Helpful?
2 Thank Renee B
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North Seattle - Shoreline, responded to this review

Dear ignoranttraveller, Thank you for staying with us and providing us with your valuable feedback. We are very sorry you did not experience an exemplary hotel stay due to the smoke in the room. Your feedback is very important to us as this continually helps us improve the facilities and services we offer to our guests. We would follow up... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 7, 2015 via mobile

Another great stay at a Holiday Inn Express. We were greeted by friendly lobby staff after our eventful drive from Sea-Tac. We were first put in the wrong room however were quickly changed into the correct room. Very friendly when we asked for a recommendation for dinner and helped us use the in room phone. Great views of Mount Rainier... More 

Helpful?
3 Thank Aidan M
holiday88888, Manager at Holiday Inn Express Hotel & Suites North Seattle - Shoreline, responded to this review

Thank you for your positive review on our property we are so glad you were able to stay here. Kim G Guest Service Manager More 

Eagle River, Alaska
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 6, 2015

I was sitting in the bathtub and noticed that the pipes under the sink were sparkling clean. Who cleans down there? Then out of curiosity I started looking around (what else is there to do when you are sitting in the tub?), and realized there was not a speck of dirt or discoloration anywhere in the bathroom -- and I... More 

Helpful?
2 Thank Melissa J
holiday88888, Manager at Holiday Inn Express Hotel & Suites North Seattle - Shoreline, responded to this review

Thank you for your outstanding review on our property. We look forward to your upcoming stays with us. Kim G Guest service manager More 

Vancouver, Washington
Level Contributor
94 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 20, 2015

Went here for the weekend game. The hotel isn't in the downtown area, but you have easy access to get downtown or to the freeways. Free breakfast in the morning and free wi-fi. I really appreciated Isaiah's help! I called ahead to request a room type and I saw it noted on my registration. I'm sure I'll be back next... More 

Helpful?
Thank hmariecj
HIEXhotelStaff, Director of Sales at Holiday Inn Express Hotel & Suites North Seattle - Shoreline, responded to this review

Dear hmariecj, Thank you for your wonderful review about your recent stay at our hotel. We are pleased that our front desk agents were helpful and able to accommodate your requests. We value your feedback and love to hear we are doing our best to make your stay great. We look forward to your future stays with us. Sincerely, Chloe... More 

Waterloo, Ontario, Canada
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed October 7, 2015

After staying at another Holiday in Express, we thought we'd give this one a go when we were in Seattle. It didn't live up to the standard we'd expected. We left a finished can of pop on the bedside table and went to sleep, the next morning we woke up to find the table covered in ants. They thankfully moved... More 

Helpful?
1 Thank Todd S
HIEXhotelStaff, Manager at Holiday Inn Express Hotel & Suites North Seattle - Shoreline, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Chloe... More 

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