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Rising from 5th Avenue and Marion Street in supreme style, Lotte Hotel Seattle presents the pinnacle of luxury escapism in a class all its own-through infinitely spacious suites, contemporary dining experiences, and distinctly high-touch service that's simply unforgettable. Two buildings-one the embodiment of the city's storied history, the other a sparkling modern tower-converging into one to create a reimagining of Seattle luxury.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Lotte Hotel Seattle earns rave reviews for its attentive service and luxurious atmosphere, with guests often noting the staff's dedication to creating a memorable experience. Reviewers frequently commend the spotless cleanliness and the spacious, well-appointed rooms that boast comfortable beds and modern amenities, along with stunning views.
While its central location is popular for easy access to local attractions, some travelers caution about the high additional fees, which they feel diminish the hotel's value. The amenities, including quality in-room dining, also receive high praise.
Location
Central
Atmosphere
Luxurious
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Luxurious
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Lotte Hotel is hands down the best hotel in Seattle. First things first it’s a Korean brand so greetings are offered in Korean Anyoung haseyo! Arrival process is seamless with both valet and bellman at the ready to assist you. Lobby is up on the 16th floor. As you check in what’s your beverage of choice, bottled water, soda or champagne? The staff is professional, warm and welcoming. The restaurant and concierge are also on this floor. Back in the elevator to the room my room was on the 9th floor. The hallways are beautiful with vibrant colors and lush carpeting. Notice before you open your room the door is sealed. I liked that, it gave me a sense of assurance that no one had been in the room after in-house quality inspector was done inspecting it. With COVID upon us it’s great to see that Lotte is doing their due diligence. The room was beautiful. Mini bar, coffee/tea station. The keurig was one I haven’t seen before. The bathroom is very well done with a separation of the toilet and the shower. Great well lit vanity with mirrors all around and all the amenities you’ll need for a hotel stay. The room is a good size, a bench for your luggage, comfortable seating and a table as well as a comfortable reading chair by the window. Plenty of light with floor to ceiling windows. The TV is a good size and swivels out so that you can comfortably watch from the bed. Best part is there’s a large mirror on the opposite wall so even when you turn your back to the TV you can watch it on the mirror. Linens are what you’d expect of a luxury brand crisp for the beddings and soft and fluffy for the towels and bathrobes. No menu for the restaurant so I ordered the American breakfast that came with eggs your way, potatoes, thick crispy bacon, fresh fruit, toast, coffee and freshly squeezed orange juice. Did I say yum! Something tells me I missed out as I didn’t stop by Charlotte the hotel’s restaurant on the 16th floor. I’ll be back!
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victor Caguindagan, General Manager at Lotte Hotel Seattle
Responded Oct 14, 2020
Dear WambuiWilliams, Thank you for taking the time to provide valuable feedback regarding your recent stay! We appreciate your detailed feedback regarding your arrival experience and the guestroom. We are so proud to display our Korean culture and take great pride in our origins. Thank you very much again for your valued review and we look forward to the opportunity of welcoming you back to the hotel in the future. Hopefully, you will be able to experience our delectable and artistically presented food at Charlotte Restaurant & Lounge on your next stay. Sincerely, Victor Caguindagan General Manager
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Having stayed at the Lotte Palace Hotel in NYC, we were excited to try the newest property in the company’s collection. The hotel is centrally located in the business district and just blocks from Pike Place Market. When our taxi pulled up, a team of valet descended out of nowhere, like a ninja SWAT team, to welcome us, attend to our bags, open the doors and escort us to the elevator that would take us to the reception on the 16th floor. The elevators opened to a beautifully appointed reception area, bar and lounge. We approached the front desk, where Holly cheerfully welcomed us with a glass of champagne (always a plus) and an overview of the property, including spa services and menu. When we approached our room, we noticed a sanitary cleaning seal on the door to ensure no one had entered since the cleaning crew was there. The room was spotless, (the mom in me questions how this is possible with so many mirrored doors – not a fingerprint or water droplet in sight). We were stunned at the sheer size of our 2 room, corner suite. The rooms are larger than any I have seen in a downtown urban location and consisted of a master bedroom, living room (separated by a wall), 2 bathrooms and mini bar with small sink. The corner unit has floor to ceiling windows with a spectacular view of the city and waterfront. There are 2 things I look for in every hotel room – a coffee maker and a robe. This room exceeded both with a Nespresso machine, alongside Rishi tea (my favorite brand), and the softest robe I have ever donned. The sense of luxury continues to the bed - it dwarfs the Westin’s Heavenly bed in comfort and is draped with luxurious duvet and ample feather pillows, not the anemic pillows we normally have to fold in half to prop us up. The staff was incredibly attentive and responsive. There was a large wedding taking place during our stay but we didn’t feel any of the crowds, limited amenities or lack of attention from staff that often accompanies such large events. I would highly recommend this hotel for any personal or business stay while in Seattle.
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Date of stay: September 2021
Rooms
Location
Service
Room Tip:Room 424 has spectacular corner suite views!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Based on our recent experience, the new Lotte Hotel is by far the most luxurious hotel you could possibly stay at in Seattle. As soon as we arrived, we were graciously greeted by the staff and escorted to the reception where we were offered sparkling wine. The hotel atmosphere was very inviting. I was impressed with the high ceilings, bright colors, spectacular paintings and intricate designs. The room we stayed in was above expectations. It was spacious and pristine, decorated with marble tables and floor to ceiling mirrors. The bathroom was exceptional with a double sink and vanity unit, marble tiles and a rain shower system. Most importantly, the bed was very comfortable with down pillows and a luxurious, heavy down comforter covered with a linen duvet. The attention to detail did not go unnoticed. GM Vic Caguindagan went out of his way to welcome us with a handwritten note and house-made delectable chocolates.These are the details you will not find anywhere else.
The Charlotte Restaurant was another highlight of our stay. The dinner was thoughtfully presented and the chef catered to our every request. Overall, My husband and I were more than pleased with our experience. We would gladly come back and would not hesitate to recommend this hotel to our friends and family.
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Date of stay: September 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victor Caguindagan, General Manager at Lotte Hotel Seattle
Responded Oct 14, 2020
Dear odolive, Thank you for taking the time to share your experience! We are very pleased to hear you and your husband had a wonderful stay and our Charlotte Restaurant was one of the highlights. We believe attention to detail is key to the service we strive to provide for our guests to create lasting memories. Thank you so much for your gracious feedback, I have shared this with our Chef and the entire team. Thank you again for choosing to stay with us and we look forward to welcoming you and your husband back in the near future. Sincerely, Victor Caguindagan General Manager
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Everything was absolutely incredible. Jeremiah was most helpful and flexible throughout our planning, questions, changes, and last minute details!
The food was fantastic. All the upscale options were great to have and the kitchen did a perfect job crafting each mouth watering course in a timely fashion for hungry guests! Everyone enjoyed their meal and appreciated having several choices with each of our individual dietary restrictions.
Our wedding cake by Artis Kalsons was beautiful and perfect! We didn't want a traditional white wedding cake.. we love the PNW forests and used that as our I spiraling and theme for our tiny wedding. We sent several very different inspiration photos of cakes and left Artis with artistic lice se to "imagine and create." We were all actually impressed at how delicious and moist the cake was. You never know how beautiful it can be but lack in flavor/taste. Absolutely blown away. It wasn't too sweet, but it was plenty rich in flavor. We got the Devil's Chocolate with optional Raspberries and chocolate ganache frosting. We didn't intend to have leftover cake (neither of us are cake people), but nearly one week later, we aren't even close to having enough of it.
The private dining room setup was great; we had plenty of space on the tables and around them to move freely. The space is stunning for everyone: the view, elevation, privacy in the corner.
I wish I took photos of everything so I could share. I was set on having a great time and not being tied to my phone that I failed to take any photos at all on my phone.
The full hotel experience was also most welcoming. All the staff were accommodating, careful listeners, and generous with help. Our honeymoon suite was very nicely dressed with a lovely bottle of champagne from the hotel and chocolate covered strawberries. Artis' beautiful truffles were also a pleasant surprise; the design was also in line with our theme of greenery aand enchanted forest as it was colored green and white -- matched my bouquet perfectly without him even knowing my bouquet design! The staff prepared our "leftover" wine and cake for our room and we arrived to a most comfortable and relaxing room.
We couldnt recommend working with Lotte and Charlotte enough. I would absolutely consider putting together another event here.
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Date of stay: May 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victor Caguindagan, General Manager at Lotte Hotel Seattle
Responded May 28, 2021
Dear April, Thank you very much for giving LOTTE HOTEL SEATTLE the privilege to host your unbelievably beautiful wedding! It was our great honor to be of service and we greatly appreciate you taking the time to share your very gracious and eloquent feedback. We understand the time and energy that goes into planning a wedding and to know that we made it easy and memorable for you and your husband is very heartwarming. We pride ourselves not only in providing the highest level of luxury personalized service to our guests but also in producing the most delectable and artistically presented food and decadent cakes and desserts. We are very delighted to hear that our entire family members (as we call our team members), led by Jeremiah and Chef Artis were able to showcase their passion to provide you this promise from the planning stage of your wedding to your honeymoon. I truly believe that we have the best family members in Seattle and both Jeremiah and Chef Artis play a vital role, both are highly regarded and hold great value to us and our guests. Thank you again for your very articulate and detailed review and for making us a part of this wonderful memory. We look forward to welcoming both of you back and to the opportunity of hosting another memorable event for you. Sincerely, Victor Caguindagan General Manager
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We stayed in the Presidential suite for one night to celebrate the holidays and our recent engagement, and I could not have imagined how perfect everything would be. From the moment we arrived, to even days later, we cannot stop talking about it.
First, the hotel is so brilliantly designed. The expansive lobby, the dining and bar areas, and the floor to ceiling glass make the entry to the hotel already a shock to what you might consider a Seattle hotel (we’ve stayed in many).
The staff texts beforehand to make sure you have everything you need (thank you Carolina and Jeff!) and plans for special occasions as a great friend would.
The presidential suite is the nicest room we have ever stayed in, normally we book the standard room (which from the pictures are just as beautiful). We had so much fun staying there, playing the piano, watching a movie on the huge TV, and eating a few meals in the dining area.
The in room service was so well prepared, and well presented, that we did not ever feel like we should go anywhere else.
Finally, throughout our stay we received a handwritten note from Victor, the manager, and such personal service from Cathy. We could not have had such a special time without these meaningful interactions.
Thank you to the Lotte Hotel for such a wonderful time. We cannot wait to come back.
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Date of stay: December 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victor Caguindagan, General Manager at Lotte Hotel Seattle
Responded Jan 3, 2021
Dear VinnySquillace, Please allow me to congratulate you on your recent engagement and thank you for choosing the LOTTE HOTEL SEATTLE as the location to celebrate your joyous milestone and the holiday season. Thank you for your gracious words about your recent experience. Jeff, Cathy and Carolina are valued leaders and members of our family who always strive to provide the highest level of luxury experience to our guests. They and the rest of our team will be very delighted to hear that they have greatly contributed in the creation of your memorable moments with us. We wish you a Happy and Safe 2021 and look forward to welcoming you back and serving you again at Seattle’s new luxury address. Sincerely, Victor Caguindagan General Manager
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My husband and I frequently stay in Seattle hotels for our night caps away from the kids. We have stayed in countless hotels (all of the hotels on 5th Avenue now, and some), this hotel was amazing. Everyone was incredibly nice, every single person who spoke to us was so sweet.. We were greated with sparkling wine or water, room was sealed and incredibly clean. The room also had gloves and hand sanitizer to take out and about, coffee maker, mini bar, snacks, screen automated lighting, thermostat, amazing view, and the bathrooms were gorgeous and so unique. We did get a couples massage, greeted with rosè. They gave us options of oils to choose from, the eucalyptus was my choice and was so nice! We also dined at the hotel. We each tried two different cocktails, the wagyu steak, smoked scallops, a salad and shared a dessert.. Everything we ordered was to die for and our server was so amazing. The bathroom in the restaurant was also very nice. The entire time they made us feel like we were very important people to be there. I've never had such a good experience. Will definitely be going back (which we never do, we always pick new places, but I love this hotel)
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Date of stay: February 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victor Caguindagan, General Manager at Lotte Hotel Seattle
Responded Mar 4, 2021
Dear Trista R, Thank you very much for taking the time to provide feedback regarding your recent stay with us! We are so thankful that you and your husband chose to stay with us and are delighted to learn that we were able to provide you and your husband with an exceptional luxury experience, from your arrival to your dining at Charlotte Restaurant & Lounge and to your couples massage at Le Spa de l’hotel LOTTE. Hospitality is our passion and we strive to create personalized moments for each guest we are honored to serve. Thank you again and I will be sure to share your encouraging feedback with our entire team at LOTTE HOTEL SEATTLE. We look forward to welcoming you and your husband back to Seattle’s New Luxury Address. Sincerely, Victor Caguindagan General Manager
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I cannot praise Lotte Seattle enough. Upon arrival I took a hands free temp check, and then I was greeted by a lovely woman, who helped me with my bags and directed me to the front desk. At the front desk I was checked in and offered a beverage to kick off the staycation, and then brought to my room. The gorgeous view was the first thing you see when entering the room, next the bright, large and airy feel to the room, with great art! I also LOVED they had a personalized note with chocolate waiting for us! I ordered room service while I waited for my husband, it arrived quickly and the server was very respectful, entered with a mask and kept distance. We had reservations at Charlotte that evening, we made the mistake of not arriving early to enjoy the bar, but the Manager Laura was more than happy to push back the reservation. We enjoyed a Soju Spritz ( YUM) and the bartender Toshi, happily made my husband his new favorite - a mezcal marg. We then moved to the dining room where we were welcomed by a warm, friendly and very professional server - Hibo. She was remarkable, we have talked about her service ever since. Her recommendations were delightful and spot on - BIG KUDOS to the Chef, Pastry Chef, and the Beverage Director Amanda Reed who came over with each cocktail, and chatted with us about the drink. The GM of the hotel, Victor, came over and chatted with us well . All the table touches really made us feel welcomed and important.
The whole experience was really top notch, and the level of hospitality felt so authentic.I will continue to visit Lotte and recommend friends who are visiting to stay. Hoping to return this Spring!
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Date of stay: September 2020
Rooms
Service
Sleep Quality
Room Tip:a room with a view!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victor Caguindagan, General Manager at Lotte Hotel Seattle
Responded Jan 21, 2021
Dear Ms. Tonner, Thank you so much for the very gracious feedback regarding your stay with us! We are delighted to hear that your experience was memorable. Thank you for allowing me to spend some time with you as well. I truly believe we have the best family members working at LOTTE HOTEL SEATTLE. It is an honor to work alongside each of them while serving you and all of our wonderful guests. I will be sure to pass along your amazing comments to Hibo, Toshi, Laura, Chef, Amanda, Pastry Chef, and the entire team. They will be very pleased to hear your encouraging remarks. Thank you very much again and we look forward to the opportunity of serving you and your husband again this this Spring! Sincerely, Victor Caguindagan General Manager
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Lotte is a brand well known in Asia and one I had an opportunity to try in Seattle. They did not disappoint. Even during a pandemic when many domestic hotels skip the daily housekeeping and simple tasks like emptying your trash, Lotte did not. The staff was courteous, attentive but not overly consuming. I was extremely impressed by exemplary level of service and cleanliness of this property, and I have stayed in over 15 hotels during this pandemic. I will be back at Lotte in Seattle and be sure to visit their property in NY as well as search for their many properties when I visit Asia.
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Date of stay: April 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Victor Caguindagan, General Manager at Lotte Hotel Seattle
Responded Apr 7, 2021
Dear EXPBecker, Thank you for choosing to stay with us and for taking the time to provide your valuable feedback. It has been our absolute pleasure to welcome and create memorable experience for you. We always strive to offer the highest level of personalized luxury service to our guests, even during these uncertain times, and we are delighted to hear that you enjoyed experiencing the unique South Korean culture we are so proud to display. I would also like to thank you for your encouraging comments about our cleanliness and health measures, which I will be sharing with our entire team. We look forward to welcoming you back and serving you again at Seattle’s New Luxury Address. Sincerely, Victor Caguindagan General Manager
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What a lovely surprise to find this gem of a hotel in downtown Seattle! First I must commend two people who went out of their way to assist me during my 6 night stay.
Sun Woo Park was just incredible! She is a true professional and totally understands the importance of customer service. She helped me resolve a few issues at the beginning of my trip and made my stay so memorable. She remembered me every day and followed up with anything I needed. What a shame we cannot clone her to work in every hotel in America. By far one of the best experiences I have ever had. She is an asset to this property and I hope they promote her or give her a raise asap....
Also, I want to commend Madi Manalo in the restaurant who was just spectacular! She helped me everyday with my breakfast and lunch, personally ensuring each meal was prepared to my liking, even delivering dinner herself to my room. She had great suggestions of other restaurants in Seattle as well as interesting parts of town to visit. She was supportive, professional and kind.
the hotel is beautifully designed by the man himself, Mr. Stark. Great design features, colors, textures and volumes throughout the property. Whimsical and clever details make this property truly unique.
I do want to mention a few areas that could use some improvement. The plants in the lobby are dying and need replacing. The pendant lamps and chandelier leading into the large main ballroom need cleaning and replacement bulbs. The furniture in all the common areas needs a good cleaning and all need to be repositioned and put back into their correct groupings and vignettes. the small lamps in the lounge and restaurant should be taken away since the shades are broken and some do not work.
The food portions in my opinion were too small considering the high prices they are charging in the restaurant. $14 to add chicken to an omelet is too high. I also do not agree with the idea of adding 20% tips automatically to every bill. I have not encountered that before in any major city or restaurant.
What would really make this hotel perfect is a hot tub/jacuzzi in the spa
thanks again!
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Kalczynski, General Manager at Lotte Hotel Seattle
Responded Apr 17, 2023
Dear Designtravel2014 Thank you for your kind words and rating during your recent stay at the Lotte Hotel Seattle. We especially appreciate your kind words on our Associates Sun Woo and Madi Manalo, Philippe Starck design and your overall experience during your stay and will certainly share with all! We also appreciate your constructive comments on improvements and will address and review each one. We look forward to the opportunity of welcoming you back in the near future. Sincerely, Steven Kalczynski Managing Director Lotte Hotel Seattle
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Absolutely stunning hotel, whether it be the architecture or interior design. The restaurant is also sooooo beautiful, worth the trip for the view alone... The staff was second to none, and the general manager who we bumped into randomly was so kind and gracious, I could see why all the employees were seemed so happy and helpful. Downtown Seattle also looked so much better than the last time we were there, felt very safe, and had a blast.... This hotel is in the financial district, you are out of the fray and area feels really comfortable... The rooms are very tastefully done, a lot of care and thought went into them, luxurious is what word comes to mind. I highly recommend staying here, total gem of a hotel and restaurant/lounge, truly a world class establishment.
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Elizabeth F,
Thank you for reaching out with your inquiry. We certainly offer dry cleaning and laundry services. It depends on the time we receive the items of which it will be same day or next day. If you would like additional detailed information, please do not hesitate to contact us at 206-800-8110.
Thank you and we look forward to welcoming you!
Sincerely,
Lotte Hotel Seattle
There are more places to choose from in the Seattle area.
PRICE RANGE
$266 - $387 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWashingtonSeattle
NUMBER OF ROOMS
189
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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