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Hotel Sorrento

#27 of 101 Hotels in Seattle
Certificate of Excellence
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Hotel Sorrento
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751 Reviews from our TripAdvisor Community

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Showing 736: English reviews
1 review
4 of 5 stars Reviewed 3 days ago NEW

We stayed in a suite and really enjoyed the quirky, boutique feel of the hotel. Sleep is extremely important to me when it comes to liking a hotel, so I was really happy that the bed was very comfortable, the room was dark when the curtains were closed, and the air conditioning was able to make the room cold! The... More 

Helpful?
Thank Megan S
Boulder, Colorado
Level Contributor
85 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a wonderful room at this beautiful, historic hotel! The main entry way is absolutely stunning in all its wooden glory. I highly recommend having a drink in the comfy furniture by the fire, chatting away into the evening. Their outside patio is also very nicely done and they have live music from time to time. My favorite part... More 

Helpful?
Thank NikiMarie
Seattle, Washington
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel Sorrento is very classy and elegant. Which I personally love and prefer. I mean sure there is time for modern, but then there are those times when you want something warm and cozy. Stay here when you want warm and cozy! But the vibe isn't just limited to the rooms, the sitting area in the lobby just feels right... More 

Helpful?
Thank Sheryl B
Angie M, General Manager at Hotel Sorrento, responded to this review

Sheryl, Thank you for your lovely review! I'm happy to read that you liked our new couches in the Fireside Room. I hope you make it back during the holidays, it's even more warm and cozy then! Kind regards, Angie M. Mykel General Manager- Hotel Sorrento More 

Portland, OR
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hotel Sorrento is a gorgeous historic hotel that is immaculately clean. The staff are incredibly friendly and helpful. Nice touches include the mineral water and fantastic in-room coffee. It is noisy from outside traffic, but a very pleasant stay otherwise.

Helpful?
Thank Bio-traveler
Angie M, General Manager at Hotel Sorrento, responded to this review

Dear Bio-traveler, I'm happy you liked our in-room coffee! It's actually from a local roaster, Cafe Vita, perhaps you've heard of them? They do produce some amazing coffee. Offering a local coffee is another way we continue to offer a unique experience to our guests. I love that you noticed. Thank you for the review. We hope to welcome you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

The entire hotel is just beautiful - old world craftsmanship at every turn, including the staff... I've traveled quite a bit for business, and leisure, over the years, and the staff and quality of service at the Sorrento is unmatched. They surpassed my expectations and helped make a difficult trip so much easier. My husband and I were there for... More 

Helpful?
Thank Deaydra S
Angie M, General Manager at Hotel Sorrento, responded to this review

Deaydra, Thank you for the kind words. I'm so happy we were able to provide you a space where you felt at ease. We all hope you're feeling better and are looking forward to having you come back soon. Kind regards, Angie M. Mykel General Manager- Hotel Sorrento More 

Philadelphia, Pennsylvania
Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Walking into the lobby of this hotel, you get a sense of the deep history of the building. It's very cool. There were some details of the hotel where it showed its age (very noticeable paint drips on walls, VERY basic business center, dirty/worn out carpet in the elevator, slow elevator with buttons that you had to press repeatedly, etc.),... More 

Helpful?
Thank mccabea0707
Angie M, General Manager at Hotel Sorrento, responded to this review

mccabea0707, Thank you for such a thoughtful review. Yes, being 108 years-old we do have some age spots, but we're working to keep this grand ol' dame looking good. I have shared your review with our staff so they may address the paint. The carpet you mentioned is actually changed out everyday, but by the look of it was in... More 

Vancouver, British Columbia, Canada
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 22, 2016

My husband and I often guests at this lovely hotel. The staff are all very professional and add to the enjoyment of the stay. The old world charm is part of the allure for us. The soaps and lotion are such a pleasant scent that I am forever washing my hands just to maintain the smell. A small but appreciated... More 

Helpful?
Thank Cynthia C
Angie M, General Manager at Hotel Sorrento, responded to this review

Thank you, Cynthia C. for the great review! Our staff are always trying to add a personal touch to everyone's stay. Along with our lovely scented amenities, I'm happy to read they added to the enjoyment of your stay. On your next stay, we'll send you home with a few bars so you can have a little bit of the... More 

Spokane, Washington
2 reviews
4 of 5 stars Reviewed June 21, 2016

Our first trip to the hotel. Great staff very engaging. We loved the old world feel and the history. Rooms were clean and a bit eclectic. Old books and a sitting room added to the charm. Our room had a partial view of Century link and downtown. Few hotesl can offer this type of character. We will definitely be back.

Helpful?
Thank Dan M
Angie M, General Manager at Hotel Sorrento, responded to this review

Thank you, DanSpokane, for the great review! Our staff works hard to bring that perfect touch to each experience. I'm glad they made such a positive impression. Did you know you can actually take a book home with you? Yep! We know how hard it is to put a good book down, so we won't make you. It's another way... More 

Nairobi
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 21, 2016

The hotel is conveniently located in downtown Seattle but not too close to noisy traffic nor too much hustle and bustle. The theme of the hotel is Italian I presume. They adhered to it very well and the interior was very warm, homely and inviting. The rooms were also well laid out and spacious enough. Service was great, bedding good... More 

Helpful?
Thank Leonairo
Angie M, General Manager at Hotel Sorrento, responded to this review

Thank you for the review, Leonairo. Yes, we are an Italian inspired hotel, but we work to keep it tasteful and not over-the-top. I'm happy to read your positive comments about our interiors and guest rooms. Yes, we are also a timber-constructed building from 1909... hence the creaks. We like to think of it as the way 'she settles in... More 

Arlington, VA
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 13, 2016

Stayed two nights in this hotel. It feels a little tired, and needs a cosmetic facelift (fresh paint, etc.), but the location and overall ambience are great. Stayed in a good-sized room with two queen beds and eight useless, flat pillows that provided no support (I find this in nearly every hotel I stay in). Big, bright windows that open,... More 

Helpful?
Thank bppotter
Angie M, General Manager at Hotel Sorrento, responded to this review

Thank you for your honest feedback, and we're happy you enjoyed the hotels location and overall ambiance. We are always working to improve the experience for our guests; and your opinion is much appreciated. We look forward to welcoming you back in the future. Angie M. Mykel General Manager - Hotel Sorrento More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Fireside Room At the Sorrento Hotel
Fireside Room At the Sorrento Hotel
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated on First Hill overlooking downtown Seattle the Sorrento Hotel infuses a classic old world style with modern conveniences. ... more   less 

Additional Information about Hotel Sorrento

Address: 900 Madison St, Seattle, WA 98104-1234
Location: United States > Washington > Seattle
Price Range: $249 - $514 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sorrento 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Sorrento Hotel Seattle
Hotel Style:
#15 Luxury Hotel in Seattle
#18 Business Hotel in Seattle
#23 Family Hotel in Seattle
#25 Romantic Hotel in Seattle
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